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Anyone have any experience with an insurance company...WrLife?

JohnOFphon

By JohnOFphon
in Insurance in Thailand

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JohnOFphon Advanced Member

JohnOFphon

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Also know as SBC insurance here. 

WrLife is a UK company offering a Local and international plan.

From 20,000 USD and up.

No life insurance offered for my age. 

Rates seem reasonable. 1220 USD per year. Inpatient. 

I hate phone calls, so I will see what you people have to say,,,if anything,.. before investigating further.

Thanks.

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brewsterbudgen Diamond Member

brewsterbudgen

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13 minutes ago, Liverpool Lou said:

There is a well-reputed health insurance company, William Russell, if the "Wr" indicates a connection you will have no problems with that company.

WRLife is completely different from William Russell - no connection whatsoever.  WRLife are doing a lot of marketing currently (mostly on Facebook) and are no doubt issuing many policies as their rates are very competitive and some like their policy of only increasing premiums after a claim. I've been with them for 9 months.  Reports are starting to be made (mainly on Facebook, but hopefully some will appear on this Forum soon) regarding claims, and the ones I've read have been positive.  One would imagine that negative reports will be get more publicity than positive ones, so, I'm hopeful that they are as good as their word.  My renewal is in September, so I will be doing some research before then!

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Etaoin Shrdlu Gold Member

Etaoin Shrdlu

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WR Life appears to be registered as an insurance broker in the UK.

 

Searching on AM Best and Standard and Poors does not result in a match for WR Life, so I don't think there is a long-established major insurance company by that name. 

 

I would suggest that anyone wishing to do business with WR Life first ask them which insurer actually issues the policy and then look into the insurer's financial security and reputation.

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scubascuba3 Star Member

scubascuba3

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31 minutes ago, Etaoin Shrdlu said:

WR Life appears to be registered as an insurance broker in the UK.

 

Searching on AM Best and Standard and Poors does not result in a match for WR Life, so I don't think there is a long-established major insurance company by that name. 

 

I would suggest that anyone wishing to do business with WR Life first ask them which insurer actually issues the policy and then look into the insurer's financial security and reputation.

Reputation\reviews are thin on the ground. How do you suggest they check the financial security? get a copy of their audited financial accounts?

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Etaoin Shrdlu Gold Member

Etaoin Shrdlu

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2 hours ago, scubascuba3 said:

Reputation\reviews are thin on the ground. How do you suggest they check the financial security? get a copy of their audited financial accounts?

If WR Life discloses the insurance company or companies they use, then it isn't that difficult to find the Standard and Poors or AM Best ratings of the insurance company. I think a simple Google search using the name of the insurer and "Standard and Poors rating" will often give a result. Here's what shows up when this is done for AXA:

 

Screen Shot 2022-05-31 at 14.11.25.png

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scubascuba3 Star Member

scubascuba3

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24 minutes ago, Etaoin Shrdlu said:

If WR Life discloses the insurance company or companies they use, then it isn't that difficult to find the Standard and Poors or AM Best ratings of the insurance company. I think a simple Google search using the name of the insurer and "Standard and Poors rating" will often give a result. Here's what shows up when this is done for AXA:

 

Screen Shot 2022-05-31 at 14.11.25.png

When you say insurance companies, you're saying they aren't an insurance company? how about their underwriters? if any

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Etaoin Shrdlu Gold Member

Etaoin Shrdlu

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1 hour ago, scubascuba3 said:

When you say insurance companies, you're saying they aren't an insurance company? how about their underwriters? if any

From what I have been able to find so far, I believe WR Life is an insurance broker with a license in the UK, not an insurance company.  WR Life's website does not disclose which insurance company or companies (underwriters) they place their clients' business with.

 

I suspect that at the time of quotation WR Life would disclose the identity of the insurance company the quote comes from, but this information does not seem to be available from their website in advance. This is something I would wish to know early on in any discussions with them, certainly prior to WR Life seeking quotes on my behalf.

 

It is possible that there is an insurance company somewhere called "WR Life", but there does not seem to be evidence available on the internet to verify this. All Google searches I have made come up with WR Life's website, Facebook or LinkedIn links and based on the info from these sources, I think WR Life is exclusively an insurance broker.

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KannikaP Star Member

KannikaP

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7 hours ago, brewsterbudgen said:

My renewal is in September, so I will be doing some research before then!

When you do renew, do it on a monthly basis, just to be on the safe side. 

I am into my 5th month with them, but have no idea how good they are until I have to make a claim.

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HauptmannUK Gold Member

HauptmannUK

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WRlife is registered in the UK as a Limited Liability Partnership.  The members of the LLP are several Thais (resident in Thailand and apparently with links to a company called Assist International Services), an Indian in India and a Frenchman in France.

WRlife LLP is registered at 44 Broadway Stratford, London, England, E15 1XH.  There appear to be 416 other companies at this location....

Edited by HauptmannUK
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anchadian Diamond Member

anchadian

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This might be of interest to someone:

The Securities and Exchange Commission (SEC) has asked public prosecutors to sue Dr. Boon Vanasin, former chairman of the Thonburi Healthcare Group, for payment of a 2.3 million baht fine.

https://www.thaipbsworld.com/sec-asks-public-prosecutor-to-help-get-2-3m-fine-from-former-thg-chairman/

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Dogmatix Ruby Member

Dogmatix

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This is an old thread but i have just heard of WrLife which seems to over reasonable healthcare quotes for older expats.  However, reviews on Trustpilot seem to be mostly negative - excuses for not paying claims in full and it is a UK broker unlicensed in Thailand and possibly operating here illegally. So no protection from Thai regulators.

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jerrymahoney Ruby Member

jerrymahoney

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2 hours ago, Dogmatix said:

This is an old thread but i have just heard of WrLife which seems to over reasonable healthcare quotes for older expats.  However, reviews on Trustpilot seem to be mostly negative - excuses for not paying claims in full and it is a UK broker unlicensed in Thailand and possibly operating here illegally. So no protection from Thai regulators.

NB https://aseannow.com/topic/1171655-wrlife-health-insurance-anyone-usedusing-them/?do=findComment&comment=18376064

 

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scubascuba3 Star Member

scubascuba3

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2 hours ago, Dogmatix said:

This is an old thread but i have just heard of WrLife which seems to over reasonable healthcare quotes for older expats.  However, reviews on Trustpilot seem to be mostly negative - excuses for not paying claims in full and it is a UK broker unlicensed in Thailand and possibly operating here illegally. So no protection from Thai regulators.

Popular with expats wanting to buy the cheapest

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brewsterbudgen Diamond Member

brewsterbudgen

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2 hours ago, Dogmatix said:

This is an old thread but i have just heard of WrLife which seems to over reasonable healthcare quotes for older expats.  However, reviews on Trustpilot seem to be mostly negative - excuses for not paying claims in full and it is a UK broker unlicensed in Thailand and possibly operating here illegally. So no protection from Thai regulators.

Some interesting feedback on Trustpilot, but typical of many complaints when people have misunderstood the terms & conditions of their policy or not read the small print.  I think you'd find similar reviews for most health insurers!  Plenty of positive feedback too, which is reassuring.

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jerrymahoney Ruby Member

jerrymahoney

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13 minutes ago, scubascuba3 said:

Good point, or self insure and the money is ready and waiting when you need medical care

Thank you. They have already paid out well in excess of my premiums to date. Just like winning a long-shot bet at the horses.

 

I will just note on this forum and the Medical & Health forum there regularly occur topics and replies as to how an insurer might find out about one's past medical history if I don't tell them.

Edited by jerrymahoney
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jerrymahoney Ruby Member

jerrymahoney

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This is interesting Facebook posts -- hit the x to get past the login.

 

https://www.facebook.com/InsuranceWrlife/posts/pfbid0NngRa5qh3fbu7YPnoZpKSrrKReQ7Q7LJbmB9SsVbRE2rbcUC7ZZBUcqmLSK7dS8Sl

 

including:

 

#1 Insurance Wrlife

They wouldn't cover me for an operation
 

But maybe you simply did not tell the truth about your medical history.

 

It seems that you did not have insurance before because you ignore my question : what was your previous medical insurance? If you have please send a copy to patrick<at>ag-service.org Then you make a cover. Then quite immediately you claim for a medical pre existing condition confirmed by the hospital and a second opinion team.

 

#2 Insurance Wrlife
This is not true. They cover a lot of people. But some people are lying about their medical history. They are already sick and have no insurance before.

 

 

 

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jerrymahoney Ruby Member

jerrymahoney

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It seems to me, based upon reading Facebook and Google reviews, that they do deny a fair number of claims. That's because they maybe attract persons who have no prior health insurance track record and those people in particular play fast & loose in disclosing any prior medical history.

 

Then they put in a claim in short order after beginning coverage.

 

 

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