OK then, last throw of the dice from me, was this person located elsewhere, such as Bangkok or Pattaya, and didn't move transfer his account from his previous address to his new address? In that case, he would be charged for an out of province transaction. Otherwise, it needs to be queried and is simply wrong! Similarly, there is no ATM 1500 baht charge, as previously stated, this could only be if the Thai staff at the desk have talked him into an ' extra ' such as insurance for accident etc linked to the credit/debit card.
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