DAIKAN vs HITACHI vs PANASONIC ACs: 18000 BTUs, TOP OF THE LINE for each Brand. Which is a better machine? Which has better service?

[GammaGlobulin]

Each day, we introduce the wisdom and insightful words that Konosuke Matsu<deleted>a spoke during his lifetime.

 

 

Without good service, we will soon lose all our customers.

[GammaGlobulin]

I know that, sometimes, some of you might wonder:

 

What is the best way to get good after-sales service for products I buy here in SE Asia.

 

After all, you probably don't speak good Thai.

And, even if you did, you might be worried about this, still.

 

I have been here a LONG TIME, like long Covid, and, therefore, let me provide you with a suggestion, not necessarily always useful.

 

Here is what I do to get fast service from recalcitrant service-center reps in SE Asia:

 

What I do is to write down, very clearly, in very simple language, using some language that even a fool might understand, the basic faults of the AC.  I right down these faults and defects and issues which need to be corrected or addressed.

 

And then, I find a glass bottle, maybe some old wine bottle with a cork.

 

And then, I insert my very carefully written words into the wine bottle.

 

And then, I chuck it into the nearest body of water, be it a river, a stream, or even the Andaman Sea.

 

In doing this, I am assured that I will get the fastest response from service centers here.

Try it!

I guarantee this will work for you.

 

 

And then, after doing this, I listen to some of this:

 

 

Works for me...
Every time.

 

 

[sezze]

I do hear what you say , but let me ask you this . Did you ever in Thailand see something else ? Were you ever in the impression that buying xxx brand made a lot of difference ?

What does make a difference : buying a decent brand gives you a bit of security . In after sales then it is all up to the salesperson/shop/maintenance  .Most shops only sell stuff and got no clue whatever you are actually buying , let alone give you any decent afterservice . Best chances are with specialist shops , especially for aircons , there are some very specialist shops around . Problem with aircons is that in fact they are limited to the basic technology . Meaning , a aircon is a simple machine , and people might expect too much ( especially if the installation was faulty at 1st) .

I have seen and heard good and bad reports about all brands around , some brands are worse then others but not 1 can give you 100% satisfaction at all times.

Any decent brand of aircon should keep you happy for at least 2 y . After that , well then it is a bit of luck ( or call it bad luck) . Since then the aftersales might become needed and it is always where the problem is . If after 2y a unit fails , try a good shop to repair the issue . If not , just buy new . It is Thailand , if you ever imagined otherwise , then you better stop drinking .

[GammaGlobulin]

1 minute ago, sezze said:

I do hear what you say , but let me ask you this . Did you ever in Thailand see something else ? Were you ever in the impression that buying xxx brand made a lot of difference ?

What does make a difference : buying a decent brand gives you a bit of security . In after sales then it is all up to the salesperson/shop/maintenance  .Most shops only sell stuff and got no clue whatever you are actually buying , let alone give you any decent afterservice . Best chances are with specialist shops , especially for aircons , there are some very specialist shops around . Problem with aircons is that in fact they are limited to the basic technology . Meaning , a aircon is a simple machine , and people might expect too much ( especially if the installation was faulty at 1st) .

I have seen and heard good and bad reports about all brands around , some brands are worse then others but not 1 can give you 100% satisfaction at all times.

Any decent brand of aircon should keep you happy for at least 2 y . After that , well then it is a bit of luck ( or call it bad luck) . Since then the aftersales might become needed and it is always where the problem is . If after 2y a unit fails , try a good shop to repair the issue . If not , just buy new . It is Thailand , if you ever imagined otherwise , then you better stop drinking .

Great minds think alike.

 

You are entirely correct.

Even ACs are becoming disposable products.

Use them for two years, and then throw them in the Andaman Sea.

 

Strangely enough, or not so strange, you and I seem to have arrived at the same conclusion, based on valid observation, that ACs are now no more than any other consumer product, such as laser printers, and disposable.

 

Be careful, however, lest you, yourself, become disposable.

 

What will you do then, 

When you become disposable, too?

 

 

[rodknock]

check out CENTRAL AIR, located in Bangkok.

good prices, awesome unit and superior service.

[sometimewoodworker]

9 hours ago, proton said:

which is the quietest then?

In my experience the Mitsubishi MoveEye is silent the Daikin inverter we have is quiet but not silent 

[GammaGlobulin]

6 minutes ago, sometimewoodworker said:

In my experience the Mitsubishi MoveEye is silent the Daikin inverter we have is quiet but not silent 

Regarding Move Eye Sensor, Panasonic also offers this.  However, as for me, I find this technology quite useless for my own purposes.

 

Also, it's a bit spooky to have my AC watching me.  Sort of like some Stephen King thing.

 

ACs are getting spookier by the year.

 

 

[sometimewoodworker]

26 minutes ago, GammaGlobulin said:

Regarding Move Eye Sensor, Panasonic also offers this.  However, as for me, I find this technology quite useless for my own purposes.

Both my Mitsubishi and Daikin have the technology.

 

The point you missed is that the Mitsubishi Move Eye is silent the Daikin is not, it is quiet but not silent. If the technology works for you or not is irrelevant to the silence of the Mitsubishi and the non silence of the Daikin.

 

Now if you want to discuss different aspects that’s OK but squeezing them into a silence post is disingenuous.

Edited August 20, 2022 by sometimewoodworker

[GammaGlobulin]

35 minutes ago, sometimewoodworker said:

Both my Mitsubishi and Daikin have the technology.

 

The point you missed is that the Mitsubishi Move Eye is silent the Daikin is not, it is quiet but not silent. If the technology works for you or not is irrelevant to the silence of the Mitsubishi and the non silence of the Daikin.

 

Now if you want to discuss different aspects that’s OK but squeezing them into a silence post is disingenuous.

Silence is Golden 

 

Any technology that reduces decibels in our noisy world, these days, is worth its weight in gold. 

 

However, more to the point, the sensor which detects movement, using infrared, I would imagine, is basically completely silent, without regard to the brand of AC. 

 

The sensor is always silent. 

 

And, Silence is Golden. 

 

Conversely, if your AC uses a high frequency sound movement locator sensor, then maybe the sensor is emitting sound at wavelengths which are audible to you? 

 

Some dogs are able to hear very high frequency sound which most humans cannot hear. 

 

I can hear dog whistles, for example. 

 

But, I don't hear my AC's motion detector. 

 

Not only dog whistles, but I can hear high-frequency sound emitted by escalators in shopping malls. 

 

 

Edited August 20, 2022 by GammaGlobulin

[Lacessit]

An inverter is quieter, Daikin should win out because they have been making them longer than the other brands.

Personally, I have found Mitsubishi to be ultra-reliable.

AC noise doesn't bother me, it drowns out the dogs, cats and roosters.

I have a Haier at the condo, a Samsung and two Panasonics at the house. None are the inverter type.

The Samsung and Haier have not given any problems, the Haier is probably the noisiest. The Panasonics have some kind of circuit board problem, had an aircon technician called out several times.

 

[sometimewoodworker]

51 minutes ago, GammaGlobulin said:

Silence is Golden 

That is the point you are either completely missing or deliberately confusing.

 

The Mitsubishi is completely silent in operation (if I choose that option)

The Daikin is not silent, though it is quiet.

 

The operation of the sensors is irrelevant to the sound of the AC

[GammaGlobulin]

1 minute ago, sometimewoodworker said:

That is the point you are either completely missing or deliberately confusing.

 

The Mitsubishi is completely silent in operation (if I choose that option)

The Daikin is not silent, though it is quiet.

 

The operation of the sensors is irrelevant to the sound of the AC

I an everyone agrees with you.

How could it be otherwise!

[PFMills]

Dear GG, I don’t read your topics and I have only read the title here, but if it’s any help.

 

We have installed Daikin FTKM18SV2S, that’s the full description. Very efficient and very quite with an SEER of over 22 and good EER. We are having two more installed next week. We are replacing our seventeen year out units as and when. Price around 33Kthb each.and 1Kthb back on the old units.

 

You take pot luck with the installer. You don’t normally get technicians. BUT if you later have problems, as we did, Daikin sent two to investigte. The system had lost gas. To cut a long story short they gave us a new indoor unit, three year guarantee. From what I could gather it wasn’t the cooing coil but seems they decided to just change it to ensure no further problem.
 

We have now found a company who use their own team. They are excellent and speak english.

 

Have you looked at getting a ceiling cassette, eg Skyair those units use R410A though.

 

Hope this helps, over and out ????
 

 

[Cardano]

After moving to Thailand and building our house in 2008 I had 6 Mitsubishi Heavy industries A/C's installed, why Mitsubishi? because it was a name that I was familiar with in the UK and had a good reputation. They served me well for more than 10 years without any problems, never needed assistance from their service dept. I just made sure to have them cleaned every 4-6 months. However in 2018 the A/C in our bedroom started having problems. After doing some research and based on recommendation of the guy who cleans my A/C's I opted for a Hitachi A/C unit as a replacement (actually bought it on shopee and imported from Japan). What a difference 10 years makes in technology; unit has intelligent inverter that initially operates unit at full power until set temp is reached then it switches to silent mode and runs at 2 degs above set temp, if it detects a moving heat source it will ramp up until the set temp is reached and return to silent mode. I can also set it to sleep mode whereby it will continually run silent. It also has self cleaning function that can be auto or manual, in auto it operates every 200 hrs of use so only needs a manual clean every 2 years. It is now 4 years old and never had a problem. Also note I use the bedroom A/C every night and after installing the Hitachi unit electric bill dropped on average 170 Bht per month due to intelligent inverter.

As my Mitsubishi units come to the end of their life I will definitely replace with Hitachi units, unless there's a compelling argument for a different brand

[sometimewoodworker]

19 hours ago, GammaGlobulin said:

I an everyone agrees with you.

How could it be otherwise!

Once again you seem to be unable to comprehend.

Unless you have visited our house or you have the exact same units, nobody can agree.

 

We have 2 AC units one is silent the other, though quiet, is not.

 

The Mitsubishi MoveEye is completely silent in operation (if I choose that option)

The Daikin is not silent, though it is quiet.

[GammaGlobulin]

On 8/21/2022 at 5:56 AM, sometimewoodworker said:

Once again you seem to be unable to comprehend.

Unless you have visited our house or you have the exact same units, nobody can agree.

 

We have 2 AC units one is silent the other, though quiet, is not.

 

 

The Mitsubishi MoveEye is completely silent in operation (if I choose that option)

The Daikin is not silent, though it is quiet.

Perhaps you know not much about the Evil Eye?

 

Mitsubishi Move Eye is not the Roving Eye, nor is it the Evil Eye...

 

 

This guy needs cooling.

Baby, I'm not fooling.

 

 

 

This guy needs Mitsubishi HEAVY cooling.

 

Heavy Mitsubishi cooling.

 

 

Edited August 22, 2022 by GammaGlobulin