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US phone number in Thailand for US Brokerage/Investment for verification code

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I am not hopeful but the US brokerage/mutual fund company where I have a lot of my US savings just let me know that when I want to go online to my account to make a transaction or money transfer they no longer send the verification code that I need to access my account to my email address.  This was very easy and useful. Now I must get the google authenticator thing, which I did, but of course to use it you need a US phone number, which I don't have.. I am wondering if there is some way of getting a US phone number which I could use to get the verification code. I really don't see how this is possible at this point. I called the brokerage company, using my skype account, and they confirmed that I can no longer access my account without a US phone. I told them that I am retired and presently out of country on a long vacation which I had been planning for a long time and that I hope to return to the States in June to my home address. Like many expats living abroad, I use my brother's address. They just said I can use my US phone that I have on record with them. When I asked how I could us my US land phone she just repeated use your phone on record. I don't think she realized that that would not be possible if I was  not in sitting in my living room at my home address. She assured me I could call, and call collect, to make any transactions.. But going online without a verification code sent to a US phone number, I take it that a mobile phone would have to be used, is a no go. 

 

While having to call is not the end of the world, online transactions are just so must more convenient and I like to be able to look at my statement. Actually, I only go online to my account about once a month. Another problem is doing income taxes. I do TurboTax and they import 

all of my brokerage tax forms and it makes it so much easier to complete my tax forms. But I don't think I'll be able to import my tax forms. You need to provide them with your password and I need a new one and in  order to create a new password I would probably have to go online to create it. 

 

These companies seem to be putting up more and more obstacles to prevent expats from doing business with them. 

 

 

 

You might try using an app called Hushed or Text Now to get a US VoIP phone number. I can receive most SMS verification codes, although some systems don't recognize these numbers.

You can use google authenticator on your Thai phone. You don't need an American phone number.

  • Author
6 hours ago, John Drake said:

You can use google authenticator on your Thai phone. You don't need an American phone number.

You are absolutely right. I used my google authenticator on my Thai phone. Got into my account online. No problem. What was I thinking. Thanks for your tip. I just assumed My Thai phone wouldn't work.

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