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Big C shopping centers


DUNROAMIN

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20 hours ago, KhunBENQ said:

BigC in Khon Kaen has gone down steeply (for me).

Was there on Thursday and it was kind of frustrating.

Empty shelves, very few Casino stuff at ridicolous prices.

Some cheese and cold cut stuff gone up to 100%.

30% is a mild increase.

Udon Thani was better but I fear the longer drive and experience similar.

 

BigC Extra in Pattaya is still a league of it's own compared.

In big C today (Mon), I could not even get a can of beans, the attendants did not even know what beans were. I used by translate app and each attendant kept taking me to different parts of the store. I know what shelf the cans of bean should be at. I ended up getting them at Lotus.

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3 hours ago, NoshowJones said:

beans, the attendants did not even know what beans were. I used by translate app and each attendant kept taking me to different parts of the store

The generic word for beans in Thai can also mean nuts, so it's not surprising that they might have had to take you to different locations.

 

Instead of translate, try a google image search next time; there's much less scope for misunderstandings.

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2 minutes ago, JayClay said:

It's standard practice for supermarkets to move things around from time to time. It forces customers to hunt around and therefore they're more likely to buy more things on impulse. I thought this was common knowledge.

 

And BigC is not a farang food store 

They have a western food store attached to it. I noticed a farang guy and his Thai wife and showed them the "beans" on my smartphone and the wife said yes tins of beans, she told an attendant and he still could not take me to the shelf to get the beans, so I got them in Tesco instead.

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40 minutes ago, JayClay said:

The generic word for beans in Thai can also mean nuts, so it's not surprising that they might have had to take you to different locations.

 

Instead of translate, try a google image search next time; there's much less scope for misunderstandings.

My wife calls them peanuts 555 :cheesy:

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1 hour ago, JayClay said:

Instead of translate, try a google image search next time; there's much less scope for misunderstandings.

An image says more than 1000 words.
Have one of the product on the mobile.

 

Edited by KhunBENQ
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1 hour ago, NoshowJones said:

Yes, but where were the beans? They should have been on the same shelf as they have been for years

Yes, very irritating but that's not how retail works.   Generally, items are moved around in the stores in order that customers see more of what is available and buy things that they wouldn't normally have bought because they wouldn't see them if they remain in the same location all the time.   My local 7-11 has just rearranged half the stock on it's shelves, happens all the time.

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1 hour ago, NoshowJones said:
1 hour ago, JayClay said:

And BigC is not a farang food store 

They have a western food store attached to it.

Which "western food store" is "attached to" Big C supermarkets?

Edited by Liverpool Lou
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4 minutes ago, Liverpool Lou said:

Huh?  What is "farang" about the Thai supermarket, Big C?

For example all Casino products and the dedicated "imported products" row.

Sure not a "farang" shop over all.

Edited by KhunBENQ
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Just now, KhunBENQ said:
4 minutes ago, Liverpool Lou said:

Huh?  What is "farang" about the Thai supermarket, Big C?

For example all Casino products and the dedicated "imported products" row.

Ah, I see, you mean that Big C, the Thai supermarket, has a selection of imported goods sometimes!   That doesn't make it a farang supermarket anymore than, say, Lotus's is with it's imported goods.  What percentage of it's customers do you think are "farang", less than 1% probably? 

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3 hours ago, Liverpool Lou said:

Yes, very irritating but that's not how retail works.   Generally, items are moved around in the stores in order that customers see more of what is available and buy things that they wouldn't normally have bought because they wouldn't see them if they remain in the same location all the time.   My local 7-11 has just rearranged half the stock on it's shelves, happens all the time.

If the tins of beans were moved to a different place to where they have been for the last few years, and at least 6 different attendants couldn't find them then where were they? Have you read the previous posts in this thread?

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4 hours ago, Liverpool Lou said:

Huh?  What is "farang" about the Thai supermarket, Big C?

My local Big C put (very helpful) English translations on all of the shelf labels - not sure about Lotus's, but 7-11 don't bother to do that.

 

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12 hours ago, NoshowJones said:

... I would think that beans would be about the most important in a farang food store.

I am a farang and I have never purchased a can of beans in my life.  I prefer fresh food.

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19 hours ago, Liverpool Lou said:

"...the open chillers were not very cold..."

Not exactly worthy of a reply.  What temperature were they and what temp did you want them to be? 

Did you write the email in Thai?

Cold enough so dairy products don't go off after 2 days as has happened in the past. 

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12 minutes ago, brianthainess said:

Cold enough so dairy products don't go off after 2 days as has happened in the past. 

Why on earth did you buy perishable products that were displayed in a refrigerated cabinet that wasn't cold enough when you, apparently, just know what the correct temperature should have been?   Did you email Big C about those items and the below par temperature also?

Edited by Liverpool Lou
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12 minutes ago, Liverpool Lou said:

Why on earth did you buy perishable products that were displayed in a refrigerated cabinet that wasn't cold enough when you, apparently, just know what the correct temperature should have been?   Did you email Big C about those items and the below par temperature also?

As I said IN THE PAST !!  i stopped buying dairy products in there more than A YEAR AGO. You are now on my ignore list.

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17 hours ago, Goat said:

Oh Barry.

Please fact check your facts before posting.

No need, we have Laughing Lou.  Poised to quickly correct any inaccuracies about Thailand or Thais . Sometimes known as 'Captain Obvious'. On a recent post I learned that Bangkok Bank call centre has English speaking staff.

Life is never dull here........ 

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40 minutes ago, brianthainess said:
54 minutes ago, Liverpool Lou said:

Why on earth did you buy perishable products that were displayed in a refrigerated cabinet that wasn't cold enough when you, apparently, just know what the correct temperature should have been?   Did you email Big C about those items and the below par temperature also?

Expand  

As I said IN THE PAST !!  i stopped buying dairy products in there more than A YEAR AGO. You are now on my ignore list.

Obviously, it "IN THE PAST !!". you can't get your Big C shopping in the future!

 

What does being on your ignore list do to me and is it a good thing or a bad thing, could you explain?

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10 hours ago, NoshowJones said:

If the tins of beans were moved to a different place to where they have been for the last few years, and at least 6 different attendants couldn't find them then where were they?

I've no idea, I don't use the same shop but out of stock, perhaps?

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13 hours ago, Liverpool Lou said:

Which "western food store" is "attached to" Big C supermarkets?

Not attached, but "integrated". That is why those are called Big C "Extra". Here in Pattaya there is both a Big C and a Big C Extra (Pattaya Klang) which has quite some selection of foreign food.

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