Wizz TV

[Raindancer]

16 minutes ago, phetphet said:

Don't know how true this is, but I was recently told by someone that Sky (UK Satellite provider) will be changing their security procedures to access their boxes, and this could stop, either temporarily or permanently any IPTV company using their channels.

Same old heresy that's been around for years.   I'll deal with it as and when and IF it happens.

[Just Curious]

I've use Wizz for a few years now after using HD Prime for a couple of years. Wizz seems to be cheaper for a yearly subscription but what's the point in them having all the channels listed where a large majority of them simply don't work or buffer badly.  Initially their responses to enquiries were polite and timely as are my enquiries - always, but recently they are abrupt and abusive and it's always some other parties fault, never theirs. My suggestion to Wizz is that you have the wrong people in customer support. 

Will I renew again? Probably as they are the best of a bad bunch.

[thaiowl]

On 3/6/2024 at 2:28 PM, brewsterbudgen said:

 

I use PerfectPlayer (which used to be PulseTV).  It's been glitchy for a while too (there's a separate thread running) and I was thinking of switching to WizzTV as it usually gets good feedback.  Now I'm not so sure!

I was a Pulse subscriber since 2016. The switch to PerfectPlayer has been a crap but it's certainly improved over the last few months

 

[YorkshireTyke]

On 9/19/2024 at 9:30 AM, Just Curious said:

I've use Wizz for a few years now after using HD Prime for a couple of years. Wizz seems to be cheaper for a yearly subscription but what's the point in them having all the channels listed where a large majority of them simply don't work or buffer badly.  I

Will I renew again? Probably as they are the best of a bad bunch.

 

So channels don't work or buffer but you will still renew? I wouldn't and I would bin HDprime if I couldn't watch my EPL seamlessly.

[sungod]

I know plenty of people in Pattaya with Wizz, all complain that it buffers, nothing is ever their fault and that the guy who does the live chat outright rude.

 

He gobbed off to me one day on the live chat, then sent me an email with a transcript of the conversation and edited out all his rude language, that tells you alot. Certainly wont be renewing with him again.

 

So, what can anybody recommend other than wizz at the moment please? 

[Lite Beer]

On 9/25/2024 at 10:50 AM, sungod said:

I know plenty of people in Pattaya with Wizz, all complain that it buffers, nothing is ever their fault and that the guy who does the live chat outright rude.

 

He gobbed off to me one day on the live chat, then sent me an email with a transcript of the conversation and edited out all his rude language, that tells you alot. Certainly wont be renewing with him again.

 

So, what can anybody recommend other than wizz at the moment please? 

info(at)perfectplayer.tv

[Mike Teavee]

8 hours ago, Lite Beer said:

info(at)perfectplayer.tv

 

[Lite Beer]

1 hour ago, Mike Teavee said:

 

That was 7 months ago. All is fine now. Working great.

[bdenner]

Just trying to renew my subscription for the 3rd year but I can't get into their WEB site = "Access Denied" turn your VPN off. Well I have and still no access!!

 

Can someone give me the WizzTV customer support email address?

 

BTW I'd give them 9 out of 10 for their streaming service, on 3BB, out here in the rice paddies of Isaan.

 

Thank you in advance

[Will27]

6 hours ago, bdenner said:

Just trying to renew my subscription for the 3rd year but I can't get into their WEB site = "Access Denied" turn your VPN off. Well I have and still no access!!

 

Can someone give me the WizzTV customer support email address?

 

BTW I'd give them 9 out of 10 for their streaming service, on 3BB, out here in the rice paddies of Isaan.

 

Thank you in advance

Wonder if it's got anything to do with this.

 

https://www.europol.europa.eu/media-press/newsroom/news/european-law-enforcement-stops-illegal-iptv-service-providers

[Raindancer]

7 hours ago, bdenner said:

Just trying to renew my subscription for the 3rd year but I can't get into their WEB site = "Access Denied" turn your VPN off. Well I have and still no access!!

 

Can someone give me the WizzTV customer support email address?

 

BTW I'd give them 9 out of 10 for their streaming service, on 3BB, out here in the rice paddies of Isaan.

 

Thank you in advance

They don't have an email support, just a chat button. 

 

I just tried their webpage> order button, and it opened for payment and subscription.

 

Might be worth a try,or use the chat button, to query renewal.

 

https://www.wizztv.co.uk/

 

And this is what I got when clicking on chat, how do I renew my subscription.

 

 

Edited 21 hours ago by Raindancer

[Raindancer]

14 minutes ago, Raindancer said:

They don't have an email support, just a chat button. 

 

I just tried their webpage> order button, and it opened for payment and subscription.

 

Might be worth a try,or use the chat button, to query renewal.

 

https://www.wizztv.co.uk/

 

And this is what I got when clicking on chat, how do I renew my subscription.

 

 

Additional comments deleted by user

[bdenner]

1 hour ago, Raindancer said:

They don't have an email support, just a chat button. 

 

I just tried their webpage> order button, and it opened for payment and subscription.

 

Might be worth a try,or use the chat button, to query renewal.

 

https://www.wizztv.co.uk/

 

And this is what I got when clicking on chat, how do I renew my subscription.

 

 

There is the problem, I can't get into their site!!!!

 

BTW. I have found an email address to their sales department so will try to go down that route.

Thanks all for your input.

Edited 19 hours ago by bdenner
More info

[Raindancer]

1 minute ago, bdenner said:

There is the problem, I can't get into their site!!!!

It opens fine for me.   It sounds as if they are monitoring your IP address or ISP and blocking you for some reason.

 

Did you ever share your account with anyone else?

If not, try using a vpn to say, Singapore and then click on the link I sent.

 

Or......if you are using a vpn, to reach their site, turn it off snd try agsin. 

[Scouse123]

On 8/7/2024 at 9:22 AM, YorkshireTyke said:

 

Someone on here recommended that earier this year so I took the free trial on the last day of the EPL season.

Froze 8 minutes into the match. Still frozen at half time. obviously I didn't subscribe.

 

I've been with Comfy a while now, and although not perfect, it's quite a good, cheap service.

 

I pay a fraction of what I used to pay, and in my old service I had many buffering problems.

 

Most obstacles of buffering can be overcome by turning on as VPN.

 

All IPTV services are only good for so long, but Comfy seems to be up there.

 

Maybe, you just had a bad experience.

[Will27]

1 hour ago, Scouse123 said:

 

I've been with Comfy a while now, and although not perfect, it's quite a good, cheap service.

 

I pay a fraction of what I used to pay, and in my old service I had many buffering problems.

 

Most obstacles of buffering can be overcome by turning on as VPN.

 

All IPTV services are only good for so long, but Comfy seems to be up there.

 

Maybe, you just had a bad experience.

I thought you were using the IPTV you previously recommended by Eric I thought it was.

[Scouse123]

57 minutes ago, Will27 said:

I thought you were using the IPTV you previously recommended by Eric I thought it was.

 

 

I moved a while ago.

[superal]

On 11/28/2024 at 1:01 AM, bdenner said:

Just trying to renew my subscription for the 3rd year but I can't get into their WEB site = "Access Denied" turn your VPN off. Well I have and still no access!!

 

Can someone give me the WizzTV customer support email address?

 

BTW I'd give them 9 out of 10 for their streaming service, on 3BB, out here in the rice paddies of Isaan.

 

Thank you in advance

I had the same problem . They said , turn off your VPN . But it was already disconnected , I told them . They said , what browser are you using . Google Chrome I replied . They said use a different browser . I used Firefox browser and that worked .

I have been using Wizz in Thailand and the UK for more than 2 years . I bought their pre-installed T95 Android box . No buffering in the UK but just lately in Thailand it has buffered quite a lot . When it comes to the bars in Pattaya that use Wizz they do not always use the Sky TV or TNT TV programmes . Tip =  if you drop down the main programme lists you will come to other options to watch any Premiership game or Championship game . Something like UK EPL  . The last time I watched the footy I was using the Sky channel which froze constantly . Dropped down the epg and all the EPL teams will be displayed on a grid , once you have clicked on the programme channel . Last time it was being broadcast from Hong Kong but with English commentary . 

It was broadcast by True / Now TV . No buffering .

I have also bought a Thai IPTV android box off of Lazada . It is aimed at UK users , shows all progs and says no buffering but that is b/s . The epg is difficult to use and I will not renew . 

If Wizz TV is not buffering , it is brilliant .

What I cannot understand is that when it freezes and you get that revolving circle , when it comes back on , it carries on from where it stopped . That suggests an IPTV problem to me . Agree ? I wish that WIZZ TV would comment about our concerns of their app . And do so on this forum because they do subscribe .

[Lite Beer]

1 hour ago, Scouse123 said:

 

 

I moved a while ago.

Maybe look at moving back. I did and it is working flawlessly.

He should give you a good free trial.

[bdenner]

1 hour ago, superal said:

I had the same problem . They said , turn off your VPN . But it was already disconnected , I told them . They said , what browser are you using . Google Chrome I replied . They said use a different browser . I used Firefox browser and that worked .

I have been using Wizz in Thailand and the UK for more than 2 years . I bought their pre-installed T95 Android box . No buffering in the UK but just lately in Thailand it has buffered quite a lot . When it comes to the bars in Pattaya that use Wizz they do not always use the Sky TV or TNT TV programmes . Tip =  if you drop down the main programme lists you will come to other options to watch any Premiership game or Championship game . Something like UK EPL  . The last time I watched the footy I was using the Sky channel which froze constantly . Dropped down the epg and all the EPL teams will be displayed on a grid , once you have clicked on the programme channel . Last time it was being broadcast from Hong Kong but with English commentary . 

It was broadcast by True / Now TV . No buffering .

I have also bought a Thai IPTV android box off of Lazada . It is aimed at UK users , shows all progs and says no buffering but that is b/s . The epg is difficult to use and I will not renew . 

If Wizz TV is not buffering , it is brilliant .

What I cannot understand is that when it freezes and you get that revolving circle , when it comes back on , it carries on from where it stopped . That suggests an IPTV problem to me . Agree ? I wish that WIZZ TV would comment about our concerns of their app . And do so on this forum because they do subscribe .

I'm also using Chrome, this morning I switched to "incognito" mode and was able to get access to their site. Will try Firefox.

 Still can't get access on my Samsung smartphone even in "Secret" mode. I have tried clearing cookies.

 

I did find an email address and sent them my problem:- sales(at)wizztv.co.uk