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Is it possible to have the wheels on a roller suitcase repaired, and if so, where (in BKK)


BangkokHank

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Just over a year ago, I bought a relatively expensive Eagle Creek roller suitcase. I loved it - until my last trip - after which a sizeable chunk of one of the wheels broke off. And a wheelie suitcase without a wheel is next to useless. So my questions: Are the wheels on suitcases replaceable? And if they are, does anybody know of a place in Bangkok where I might have this done - if possible in my neighborhood (around the Seacon Square area)?

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There was definitely another thread about this somewhere between 6-12 months ago on here. Pretty sure it covered both Bangkok and Chiang Mai. Haven't got the gumption to try and find it though. You'll have to search the site. I do seem to recall though that it involved shopping malls and also people who could repair zips on suitcases.

 

Try having a search on the site and it might flag up a few useful suggestions.

 

Best of luck. Agree though that it's hugely annoying to have one wheel bust on a decent suitcase and it basically writes it off.

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I hope this thread stays active, since I'm sure there are solutions in Thailand.  In the USA, you can get on EBay and order the wheels, with dimensions for a lot of different styles and brands.  In China here, the wheels are available online for about 1/4-1/2 of the EBay price. If you're comfortable with AliExpress, that's an option.  I ordered quite a bit on AliExpress, delivered to Thailand.  Never had a problem.

 

There seem to be a few dozen standard configurations that the manufacturers design their cases around.  I'd look at Lazada.th, but it's blocked here right now, probably temporarily (I hope).

 

Here's an example on Ebay:   https://www.ebay.com/itm/314622449848   (These guys sell by the piece.  Others sell by a set of 2 or 4)

 

In any case, someone should have a Thai-centric solution.  But I don't imagine it's a real money spinner for anyone looking to make a killing.  And I've found that knowing that there is a solution keeps me from giving up.

 

 

Edited by impulse
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On 11/6/2024 at 2:04 PM, GammaGlobulin said:

I could use the same service, wheel repair, but in CM, instead.

 

Mr Bag Fix will do wheels, handles, locks, just about everything. If you drive from Big C Hang Dong to Airport Plaza, they are about halfway on the left side. 

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1 hour ago, impulse said:

I hope this thread stays active, since I'm sure there are solutions in Thailand.  In the USA, you can get on EBay and order the wheels, with dimensions for a lot of different styles and brands.  In China here, the wheels are available online for about 1/4-1/2 of the EBay price. If you're comfortable with AliExpress, that's an option.  I ordered quite a bit on AliExpress, delivered to Thailand.  Never had a problem.

 

There seem to be a few dozen standard configurations that the manufacturers design their cases around.  I'd look at Lazada.th, but it's blocked here right now, probably temporarily (I hope).

 

Here's an example on Ebay:   https://www.ebay.com/itm/314622449848   (These guys sell by the piece.  Others sell by a set of 2 or 4)

 

In any case, someone should have a Thai-centric solution.  But I don't imagine it's a real money spinner for anyone looking to make a killing.  And I've found that knowing that there is a solution keeps me from giving up.

 

 

Yes, but once you get the replacement wheels, how difficult is it to install them? When I looked closely at the wheels of my bag, I don't see any way to change them - although I suppose there must be a way. Maybe I'll ask AI for advice about this.

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5 hours ago, BangkokHank said:

Yes, but once you get the replacement wheels, how difficult is it to install them? When I looked closely at the wheels of my bag, I don't see any way to change them - although I suppose there must be a way. Maybe I'll ask AI for advice about this.

Need a photo of the wheel.

If it's the castor type wheel it's usually riveted on which is easy to replace with a visit to any big hardware store as long as have a drill and a popriveter.

If it's the built in sort, harder to replace.

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5 hours ago, BangkokHank said:

Yes, but once you get the replacement wheels, how difficult is it to install them? When I looked closely at the wheels of my bag, I don't see any way to change them - although I suppose there must be a way. Maybe I'll ask AI for advice about this.

Either sort of wheel is usually riveted on.

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4 hours ago, thaibeachlovers said:

Need a photo of the wheel.

If it's the castor type wheel it's usually riveted on which is easy to replace with a visit to any big hardware store as long as have a drill and a popriveter.

If it's the built in sort, harder to replace.

Thanks very much. Here is a picture of the wheel in question. Any thoughts?

Suitcase Wheel.jpeg

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You can usually buy the wheels online on eBay and to replace them there is usually an opening in the liner of the case that you can access the screws that hold the wheel on . The ones that are built in like the photo just usually unscrew from inside the case and it's all one unit . You just get new unit and screw it back in place.

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On 11/6/2024 at 1:07 PM, BangkokHank said:

Just over a year ago, I bought a relatively expensive Eagle Creek roller suitcase. I loved it - until my last trip - after which a sizeable chunk of one of the wheels broke off. And a wheelie suitcase without a wheel is next to useless. So my questions: Are the wheels on suitcases replaceable? And if they are, does anybody know of a place in Bangkok where I might have this done - if possible in my neighborhood (around the Seacon Square area)?

Wisut Bag Fixer

ร้านรับซ่อม

Copy this and search on Google Maps. Not far from your location. 

 

 

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you can buy the wheel rubbers on lazada or shopee, the wife got some recently, now our wheels are bright orange
looking at your wheel, whether you buy a rubber or full replacements wheels, looks like you will need take the case apart to change the wheel

Edited by patman30
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Absolutely!

 

But when it happens to checked baggage during a flight trip, you definitely should contact the Lost and Found Counter in the arrival hall. The airline will arrange a free repair or pay some compensation.

 

For repair, you can contact:

 

Sun Smile Service 789 in Bangkok

 

Google it or call directly 0614699424

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9 hours ago, thaibeachlovers said:

Need a photo of the wheel.

If it's the castor type wheel it's usually riveted on which is easy to replace with a visit to any big hardware store as long as have a drill and a popriveter.

If it's the built in sort, harder to replace.

 

The riveted ones don't need a drill: just use a hacksaw to cut through the riveted spline (axle). Replacement wheel kits come with new axles and tighten up with a hex key. Just need to get the right size wheels. I just replaced all four wheels on an expensive suitcase. Took 15 mins.

 

OP photo looks like a built in wheel but I imagine it unscrews from the case. Should be a zipper in the case liner to give access to the wheels and other case furniture (ie changing handles/locks).

 

 

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Don't bother with ebay, the shipping cost is prohibited, unless you don't mind paying. In my experience I've changed handles from one suitcase to the next, like others here have said, cut through the lining and have a look to see if it can be disassembled. Maybe you can ask someone at one of the millions of luggage shops. As to me, I have retired any luggage that had broken wheels. I buy new ones on Amazon, they're not too expensive. Good luck. 

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