Lazada - No Banking App payment anymore?

[OneMoreFarang]

Until now I paid my Lazada shopping with my SCB banking app. Now it seems that is not possible anymore.

Luckily, I could still pay with that app in Shopee.

 

Does anybody know if that is a temporary problem or what is going on?

I never had problems with that way of payment, and it is/was very convenient. 

[CharlieH]

Unless that's happened in the last 24hrs, I used Kbank no problem.

 

Just checked again, no problem

 

 

 

[pgrahmm]

At times it seems to sometimes wink out & not show as available.....

Then, a day or two later, it becomes an option again....

I've noticed it a few times.....

[scubascuba3]

Just use QR payment....using your bank app

[HappyExpat57]

Wow! I've been successfully using a credit card for months now, haven't bothered with SCB transfer (which DID work seamlessly).

 

Just now ordered something and saw this:

 

"Bank transfer and online banking services have been discontinued. Please switch to mobile banking or PromptPay. We apologize for any inconvenience."

 

Sh!t.

[rattlesnake]

It depends on the seller, some allow only certain banks for the mobile banking option, others none at all.

As has been said above, the best is to just scan the QR Code.

[HappyExpat57]

5 minutes ago, rattlesnake said:

It depends on the seller, some allow only certain banks for the mobile banking option, others none at all.

As has been said above, the best is to just scan the QR Code.

The best is to use a credit card with no foreign transaction fee and 2% cash back.

[The Cyclist]

10 hours ago, OneMoreFarang said:

Until now I paid my Lazada shopping with my SCB banking app. Now it seems that is not possible anymore.

Luckily, I could still pay with that app in Shopee.

 

Does anybody know if that is a temporary problem or what is going on?

I never had problems with that way of payment, and it is/was very convenient. 

 

I used the cash on delivery method for about a decade, lost the ability to pay cash on delivery about 2 months ago.

 

Bye Bye Lazada.

[scubascuba3]

44 minutes ago, The Cyclist said:

 

I used the cash on delivery method for about a decade, lost the ability to pay cash on delivery about 2 months ago.

 

Bye Bye Lazada.

Move with the times

[The Cyclist]

1 minute ago, scubascuba3 said:

Move with the times

 

I'm an old fashioned cash is king guy.

 

I'll die an old fashioned cash is king guy.

[OneMoreFarang]

2 hours ago, rattlesnake said:

It depends on the seller, some allow only certain banks for the mobile banking option, others none at all.

As has been said above, the best is to just scan the QR Code.

 

Thanks

In my case I reordered the same item from the same seller where I last purchased it a couple of months ago.

And I couldn't use the SCB all like before.

I didn't try to buy anything else yet.

[OneMoreFarang]

Just in general why I used the SCB app payment.

In Lazada I just had to pick my purchase, then click pay, it opened the SCB app on my phone, and 2 or 3 clicks later all was paid.

That is easier than using QR code.

 

Credit card is an option. But in general, I don't want my credit card data stored in some Thai company computer... 

 

 

[steven100]

1 hour ago, OneMoreFarang said:

Credit card is an option. But in general, I don't want my credit card data stored in some Thai company computer... 

 

yes,  I hate using my debit card for that exact same reason.   I have used it at Big C a couple times,  but I try not to.   I don't trust any company or individual here, especially with my CC details.

[PomPolo]

I used KBank yesterday to pay for an order unless there is a specific issue with SCB not sure.

[gargamon]

1 hour ago, OneMoreFarang said:

Just in general why I used the SCB app payment.

In Lazada I just had to pick my purchase, then click pay, it opened the SCB app on my phone, and 2 or 3 clicks later all was paid.

That is easier than using QR code.

 

Credit card is an option. But in general, I don't want my credit card data stored in some Thai company computer... 

 

 

So you don't know how to use qr codes to pay? Much easier than credit card or banking apps.

[OneMoreFarang]

45 minutes ago, steven100 said:

yes,  I hate using my debit card for that exact same reason.   I have used it at Big C a couple times,  but I try not to.   I don't trust any company or individual here, especially with my CC details.

For security reasons it is better to use a credit card instead of a debit card.

[OneMoreFarang]

32 minutes ago, gargamon said:

So you don't know how to use qr codes to pay? Much easier than credit card or banking apps.

Really?

What can be easier than clicking on next, and then confirm with my fingerprint?

 

[gargamon]

2 minutes ago, OneMoreFarang said:

Really?

What can be easier than clicking on next, and then confirm with my fingerprint?

 

Oh, wait. That's not working, is it?

[OneMoreFarang]

I just ordered items from two other shops, and I could pay with SCB as usual.

I don't know if the problem was related to the shop or whatever.

[yankee99]

6 hours ago, rattlesnake said:

It depends on the seller, some allow only certain banks for the mobile banking option, others none at all.

As has been said above, the best is to just scan the QR Code.

the seller has no say in finance except they can opt out of cod.  The seller also has no say in shipping providers unless they opt out of lazada shipping.

[madone]

What frustrates me is that lazada changed the defaults, I used to pay by card automatically and now suddenly I'm getting desperate calls from the drivers that they need me at home to collect money. I used to just have them leave the package at my gate. I need to consciously change the payment method now with every purchase.

Equally annoying is Shopees insistence that after nearly a decade I prove my phone number is mine before I can make any more purchases.

its a real pain in the ass because lately lazaada has been crap for selection and Shopee is often considerably cheaper, even from the same shop

[BritManToo]

19 minutes ago, madone said:

What frustrates me is that lazada changed the defaults, I used to pay by card automatically and now suddenly I'm getting desperate calls from the drivers that they need me at home to collect money. I used to just have them leave the package at my gate. I need to consciously change the payment method now with every purchase.

Equally annoying is Shopees insistence that after nearly a decade I prove my phone number is mine before I can make any more purchases.

its a real pain in the ass because lately lazaada has been crap for selection and Shopee is often considerably cheaper, even from the same shop

Just pay then over the phone!

[pgrahmm]

7 hours ago, HappyExpat57 said:

Wow! I've been successfully using a credit card for months now, haven't bothered with SCB transfer (which DID work seamlessly).

 

Just now ordered something and saw this:

 

"Bank transfer and online banking services have been discontinued. Please switch to mobile banking or PromptPay. We apologize for any inconvenience."

 

Sh!t.

Oddly enough, I just made a purchase using the SCB banking app about 30 minutes ago before seeing this.....

It worked seamlessly.....

[madone]

5 minutes ago, BritManToo said:

Just pay then over the phone!

its a pain, i had them trained to just leave the package without calling beforehand

[Liverpool Lou]

6 hours ago, The Cyclist said:

 

I used the cash on delivery method for about a decade, lost the ability to pay cash on delivery about 2 months ago.

 

Bye Bye Lazada.

Oh, how you'll be missed.

[OneMoreFarang]

28 minutes ago, madone said:

What frustrates me is that lazada changed the defaults, I used to pay by card automatically and now suddenly I'm getting desperate calls from the drivers that they need me at home to collect money. I used to just have them leave the package at my gate. I need to consciously change the payment method now with every purchase.

Equally annoying is Shopees insistence that after nearly a decade I prove my phone number is mine before I can make any more purchases.

its a real pain in the ass because lately lazaada has been crap for selection and Shopee is often considerably cheaper, even from the same shop

Have you (tried to) contact their customer support?

I use both since years and never had the problems which you describe. 

[madone]

Just now, OneMoreFarang said:

Have you (tried to) contact their customer support?

I use both since years and never had the problems which you describe. 

I contacted shopee, and I need to go to an AIS shop and give them my passport so i can prove I own the number,

i really cant be bothered to contact lazada

[OneMoreFarang]

6 hours ago, The Cyclist said:

 

I used the cash on delivery method for about a decade, lost the ability to pay cash on delivery about 2 months ago.

 

Bye Bye Lazada.

What is the point of cash on delivery?

As far as I know you can't open the box and check the details before you pay.

So basically, the only thing you know is that you received a box and then you pay.

And I guess it is a lot more hassle to claim cash payment back later.

I received already a couple of refunds without problems with other payment methods. 

[Moonlover]

I've switched to using  K-Plus QR code (via the app of course) with Lazada. Very easy and apparently refunds are instant if required.. (Haven't had cause to test that out yet)

 

 

[Celsius]

6 hours ago, The Cyclist said:

 

I used the cash on delivery method for about a decade, lost the ability to pay cash on delivery about 2 months ago.

 

Bye Bye Lazada.

 

Maybe you were just a crappy customer with too many returns. I still have it