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Posted

I bought my first private insurance for the first time in May last year . The agent only presented me with one “basic” plan, which was the most expensive option available.  Upon checking the provider’s website yesterday, I discovered significantly cheaper plans.  This experience reinforces my belief that prioritizing commission over customer needs is unethical.

  Is it morally right for insurance agents and brokers to exclusively promote the most expensive plans, withholding information about more affordable options?  

 

I do not trust them. How can I protect myself from potentially unethical agents in the future?

Posted

An insurance agent's primary duty is to his or her principal, the insurance company. Agents have no obligation to provide advice. They often only know the features of the insurance product or products that their principal offers and cannot provide options from other insurers and can only explain the features of the products they sell.

 

Under the law of agency, the principal of an independent insurance broker is their client, not the insurer. The broker will therefore have an obligation to act in the interest of the person seeking insurance coverage. Brokers can provide options from several insurers and can explain differences in coverage and claims-paying attitudes.

 

I would suggest finding an independent insurance broker that has distribution agreements with several insurers and ask that broker to provide quotes after discussing your specific needs and objectives. A good broker will be able to give you guidance and options.

 

Good luck.

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Posted
2 hours ago, global expat said:

I agree man. You cannot trust these people. 

 

What do you look for when shopping for health insurance? 

I'm not insured, no plans to get insured either.

 

I've been very fortunate with my health up to now, so I reckon anything that comes up should be easily taken care of with a minimum of fuss and NO insurance agencies involved at all.

 

Good luck with your search 

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