Strange.
I installed it some time ago without a problem. As for high call charges, they have great unlimited plans. Why would they go to so much trouble to delete the account? Just uninstall it. Not sure what country, or device they are on, or their financial capacity, but I see they are promoting other products. Could be a fake review.
I accept what you say. Another member had a similar issue.
Here's some Viber stats.
https://usesignhouse.com/blog/viber-stats/
"The number of Viber users worldwide was estimated to be 1.3 billion in 2022."
Viber must be doing something right.
This is extremely annoying. I get this all the time in Thai restaurants, when I'm with a Thai girl the Thai waitress ignores me as if I don't exist and starts talking to the Thai gf. I asked the Thai gf multiple times to tell the waitress to talk to me, not a chance.
The only option is learning Thai.
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