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Mobile banking app

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1 hour ago, brewsterbudgen said:

I knew one had to tell the bank when we get a new passport, but it had never occurred to me to tell DTAC/True!

 

Yep, I believe that the standard procedure nowadays after renewing your passport is to notify both your bank and SIM card provider of the new passport number.

 

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  • scubascuba3
    scubascuba3

    Try a cardless withdrawal, see if it works

  • Dah fahrang
    Dah fahrang

    This may be because there is a mis-match between the registered name of your bank account with the registered name for the SIM card in your mobile phone. It could be as simple as a single character in

  • scubascuba3
    scubascuba3

    You can only blame yourself, hopefully you realise that

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43 minutes ago, OJAS said:

 

Yep, I believe that the standard procedure nowadays after renewing your passport is to notify both your bank and SIM card provider of the new passport number.

 

Lesson learned!

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