Business (or first) class ticket holders used to be allowed to use the fast track section of immigration, but apparently this is now reserved for BOI related stuff such as LTR holders, smartvisa holders etc.

 

Now business class flyers are however allowed to use the priority lanes at the regular immigration zone.

 

So when arriving from the gates and turn into the immigration area, keep right, together with the "Thai passport" holders.
Keep boarding pass ready to show at the staff there, you'll be let through.

 

I ususally just queue up with the rest of the farang travellers, as this goes pretty fast most of the year (usually less then 10 minutes), unless you arrive at one of the "peak" times (like 6:00 AM when all the Europen Thai Airways flights arrive).

 

When I see it's crazy busy, I just go right and do priority, although can also have queues if there happen to be some elderly people, or people in a wheelchair. There's only two booths, and often just one staffed.

 

On 12/29/2025 at 10:44 AM, pdebuck456 said:

So when arriving from the gates and turn into the immigration area, keep right, together with the "Thai passport" holders.
Keep boarding pass ready to show at the staff there, you'll be let through.

As a regular flyer, I have become a Saudia Elite member. This has many benefits. One of such is it gives me "Sky Priority" which is clearly marked on my boarding pass. This gives me all the benefits of a business ticket. However, when i showed my ticket to the young man guarding the right-hand immigration lane i was refused entry. As i tried to explain, the benefits of my "Sky priority" ticket, he shouted "NO!" in my face! I thought this was extremely rude and unprofessional and i will be taking further action.

2 minutes ago, stubuzz said:

As a regular flyer, I have become a Saudia Elite member. This has many benefits. One of such is it gives me "Sky Priority" which is clearly marked on my boarding pass. This gives me all the benefits of a business ticket. However, when i showed my ticket to the young man guarding the right-hand immigration lane i was refused entry. As i tried to explain, the benefits my "Sky priority" ticket, he shouted "NO!" in my face! I thought this was extremely rude and unprofessional and i will be taking further action.

Just like computer.

Young man says NO.

SCORE: Young Man 1 - entitled flyer 0.🙃🙃

On 3/6/2026 at 2:38 AM, stubuzz said:

As a regular flyer, I have become a Saudia Elite member. This has many benefits. One of such is it gives me "Sky Priority" which is clearly marked on my boarding pass. This gives me all the benefits of a business ticket. However, when i showed my ticket to the young man guarding the right-hand immigration lane i was refused entry. As i tried to explain, the benefits of my "Sky priority" ticket, he shouted "NO!" in my face! I thought this was extremely rude and unprofessional and i will be taking further action.

The guy was right. BKK stopped fast track for elites in frequent flyer programs some time ago. Got to be in Business Class or above. Other Skyteam Elite Plus departure benefits still apply like lounges, priority check in and boarding and extra baggage, but fast track on arrival is no.

From the Skyteam webite:

16 hours ago, treetops said:

The guy was right. BKK stopped fast track for elites in frequent flyer programs some time ago. Got to be in Business Class or above. Other Skyteam Elite Plus departure benefits still apply like lounges, priority check in and boarding and extra baggage, but fast track on arrival is no.

From the Skyteam webite:

Last trip (january) I also got denied while holding business class ticket on the way in.

The officers guiding traffic didn't even want to look at my ticket and indeed got quite rude when I politely told then I flew business. Additionally, thos counters only had like 2 or 3 (Thai) people queuing, so not that they were backlogged in that area.

When leaving I was however allowed the fast track security/immigration (everything on the departure level, no need for the escalator up one floor), but since the automatic immigration gates you hardly save any time!

4 hours ago, pdebuck456 said:

Last trip (january) I also got denied while holding business class ticket on the way in.

I'll try it again in a couple of weeks - Skyteam Elite Plus arriving in Business Class with Air France from CDG.

4 hours ago, pdebuck456 said:

When leaving I was however allowed the fast track security/immigration (everything on the departure level, no need for the escalator up one floor), but since the automatic immigration gates you hardly save any time!

Maybe a few minutes at security but not a big deal.

On 3/8/2026 at 5:41 PM, treetops said:

I'll try it again in a couple of weeks - Skyteam Elite Plus arriving in Business Class with Air France from CDG.

Maybe a few minutes at security but not a big deal.

Me as well.

Arriving 25th this month, same frequent flyer program as you but through KLM flights from AMS.

Also flying business (company expense 😉 ) and doing enough flights/year to reteain Flying Blue Gold or Platinum which gets you the Skyteam Elite Plus tier.

Won't be really testing the "business" fast track this time as I opted to pay for it (booked through the Sawasdee app, reccomended), usually when arriving on the KLM flight it's not too busy and you are through immigration in pretty much under 15 minutes, but if the flight is only so much as 20 minutes late, you suddenly are queing together with a few widebody planeloads arriving from all over the world. Had this happen to me twice last year, resulting in queing well over an hour!

Having my own place in BKK and having to fly up and down between the EU and Thailand between 7 and 10 times/year I usually only travel with hand luggage, so when immigration goes smooth I hop into my taxi about 15 to 20 minutes after getting of the plane. Getting unlucky at immigration can easily stretch that to 1,5/21 hours!