Tot Broadband Locking Me Out!

[robsamui]

Hi.

Logging on to the Web today and suddenly cannot!

Every link I go to ends in a 'redirect' with no actual browser screen coming up but with the URL at the top saying something about 'www.tot.co.th/failauthentication' or something like.

Anybody else suffering from this or only me??

R

[joe84330]

not sure rob but perhaps a power spike reset your modem to the default values and you'll need to update them to your current login/pword etc.

[mattcodes]

Have you paid your bill?

[JimmyTheMook]

not sure rob but perhaps a power spike reset your modem to the default values and you'll need to update them to your current login/pword etc.

I get this message often and it is a glitch with TOT.

Power off your modem and wait 10 minutes and try logging again , if it does not work often they are working on the lines near you - or so TOT told me via there call center 1100

[PoorSucker]

When I had TOT and had problems I called 1100.

They always said there was a problem in Suratthani.

[MattCinderey]

This is an account problem. Either, as Joe says your modem has lost it's settings or you have a problem with your TOT account.

It's very easy to log in to the modem to check your account details. If you want more details on doing this PM me.

Matt.

[robsamui]

Thanks for the suggestions fellas - but to answer my own question ..... (thanks Joe84330)

yes - my modem had somehow reset itself.

TOT modems come with a very simple CD config disk ... you enter your user/pass and it writes it to the modem. Without this TOT won't allow you to access the Internet - hence the message "..... failauth"

Cheers!

R