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Posted

Hi All. Nine times out of ten when I try to dial out using my Blackberry Bold 9700 on True Move I am getting an error that says No Circuit Channel Unavailable.

Has anyone seen this error before and if so, is it a carrier issue or a handset issue - and how to fix? IThe phone is only a month old.

I realy dread going to the True Move shop. They always look at me like I just asked them the square root of nine or something. Totaly clueless.

This has been happeneing for around 2 weeks now.

Posted

The answer is 3.

Call the True service line (3 baht per call) at 1331. They speak decent English and can probably identify your issue and inform you of such.

It could be that the cell towers are full and they can't handle any more calls at that moment. The area where you are can make a big difference...as could the destination phone number.

Does the problem happen at all times? (even at 3 AM for example?)

Maybe you got a faulty Blackberry. Although it is unlikely, it could happen.

Try to explain the problem to the True rep as clearly as possible....

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