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A Friend In The U.S. Asks Me If Thailand Has #911


orang37

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Sawasdee Khrup, TV CM Friends,

Our American friend, who is married to a fine Lady from Chiang Rai, but has spent very little time actually in Thailand, asked us if we had a #911 number here.

So we answered thus:

If you dial #911 in Thailand, you get a computer-controlled voice system that says, first in Thai, then in English, what numbers you can press (the options).

There are only two choices: Press #1 for Thai; Press #2 for English.

If you press #2 for English, the same computer-controlled voice then enumerates five options: where the numbers #1 through #5 select from five types of major international credit cards. Or: you can press #9 if you have no credit card.

Pressing #9 gets you a recording of a friendly female voice which recites a commercial for Bangkok Bank services, and, after a sweet "Sawasdee Ka," hangs up on you.

Is your experience using #911 in Thailand like ours ? We ask because of the way everything changes so fast here, and we think maybe it might be a whole "other ball of wax" if you dial using a Happy DTAC card, or from a public phone, or based on whether you have TOT or TTT, and so on.

best, ~o:37;

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191 Police

1669 Medical (ambulance)

199 Fire

From Chiang Mai Mail:

191 emergency call center set up in Chiang Mai

n9-emergency.jpg

Acting National Police Chief Pol Gen Pratheep inspects the latest technology


in use at the 191 Emergency Call Center in Chiang Mai.

Supoj Thaimyoj

Chiang Mai Provincial Police Division opened the 191 emergency call center on August 5, 2010 at the Police Division Headquarters on the Chiang Mai Lampang road in Tha Sala. Acting National Police Chief Pol. Gen. Pratheep Tanprasert presided over the opening ceremony where he was welcomed by the Chiang Mai police.

The National Police Bureau has assigned the Office of Information Technology and Communication, Communication Police Division to study on how to modernize the 191 emergency call center.

The 191 phone number is for members of the general public to call police and emergency services for help. Operational nationwide, the new system set up in Chiang Mai by the private company Call Center, the system will help manage incoming calls and data and record calls in digital format before transmitting that call to the appropriate police station.

”This new system will help avoid errors caused by people or equipment in recording the incoming messages. Additionally, it will remove the possibility of error by untrained personnel,” he said.

The system will quickly and accurately collect information on the caller and pinpoint the location allowing the local police to follow up quickly.

The 191 emergency call center began implementation in 2008, and has been installed in 20 provinces, with Chiang Mai being the latest. Under this year’s budget 5 more provincial centers will be set up and it is expected that all provinces will eventually be covered.

Pol Gen Pratheep said the 191 emergency call center will help improve the efficiency of the police and improve public confidence in the police ability to protect life and property.

“This will make people happy and allow them to cooperate with the police,” he added.

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Sawasdee Khrup, TV CM Friends,

Just to let you know: we really did receive an e-mail today from our American friend in which he joked he had dialed #911 on our behalf: this was in the context of his reading a draft of a story we are writing (mutual elaborate insults, and implying insanity, being a mainstay of our most enjoyable literary correspondence).

We replied to him, in the context of our frequent backing-and-frothing-at-the-mouth e-mails in which we both exercise our ... uhhh ... imaginative powers as tellers-of-tall-tales: just what we posted here; so we didn't make all of this up :)

But, now there's such good information here, ioho, on this thread (and another great very informative post from Khun MapGuy): it leads this American-Kalimantan chimera to think:

1. compared to other local forums on TV : the CM forum has relatively few pinned topics.

2. surely information like the emergency information now on this thread, deserve to go into a pinned topic ?

We tried, and failed, to promote the idea of a pinned topic on blood-types for those who wished to signal their willingness to donate; dare we suggest an emergency number pinned topic, a medical resource pinned topic, a dental pinned topic, a pinned topic for night-life-hounds (suggested title of the latter: "Grandpa's Last Boner") ?

We never run out of ideas for work other people should do :)

best, ~o:37;

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Great idea!

I have no idea about their validity, but there have been one or two concerns expressed on this forum about the speed of response of the 191 number or the ease with which those of us limited to English can clearly and quickly set out problems.

There is also, I have read, that commercial SOS outfit, about whose services I also know nothing, in terms of access or validated reliability - and obviously a different function, as it is essentially meant to assist with communications.

But in any case, a Pinned Emergency Lines topic would be terrific, though speaking of work for others, it would have to be kept up-to-date. It might be contrived so as to meet the needs for assistance even by tourists.

I should add that I lived for years in a big city in the United States where police response times were notorious.

Edited by CMX
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Sawasdee Khrup, TV CM Friends,

Just to let you know: we really did receive an e-mail today from our American friend in which he joked he had dialed #911 on our behalf: this was in the context of his reading a draft of a story we are writing (mutual elaborate insults, and implying insanity, being a mainstay of our most enjoyable literary correspondence).

We replied to him, in the context of our frequent backing-and-frothing-at-the-mouth e-mails in which we both exercise our ... uhhh ... imaginative powers as tellers-of-tall-tales: just what we posted here; so we didn't make all of this up :)

But, now there's such good information here, ioho, on this thread (and another great very informative post from Khun MapGuy): it leads this American-Kalimantan chimera to think:

1. compared to other local forums on TV : the CM forum has relatively few pinned topics.

2. surely information like the emergency information now on this thread, deserve to go into a pinned topic ?

We tried, and failed, to promote the idea of a pinned topic on blood-types for those who wished to signal their willingness to donate; dare we suggest an emergency number pinned topic, a medical resource pinned topic, a dental pinned topic, a pinned topic for night-life-hounds (suggested title of the latter: "Grandpa's Last Boner") ?

We never run out of ideas for work other people should do :)

best, ~o:37;

There are times Orange and this one of them.:cheesy: . I can not stop laughing but the pinned bit YES.:cheesy:

Edited by gotlost
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Sawasdee Khrup, TV CM Friends,

Just to let you know: we really did receive an e-mail today from our American friend in which he joked he had dialed #911 on our behalf: this was in the context of his reading a draft of a story we are writing (mutual elaborate insults, and implying insanity, being a mainstay of our most enjoyable literary correspondence).

We replied to him, in the context of our frequent backing-and-frothing-at-the-mouth e-mails in which we both exercise our ... uhhh ... imaginative powers as tellers-of-tall-tales: just what we posted here; so we didn't make all of this up :)

But, now there's such good information here, ioho, on this thread (and another great very informative post from Khun MapGuy): it leads this American-Kalimantan chimera to think:

1. compared to other local forums on TV : the CM forum has relatively few pinned topics.

2. surely information like the emergency information now on this thread, deserve to go into a pinned topic ?

We tried, and failed, to promote the idea of a pinned topic on blood-types for those who wished to signal their willingness to donate; dare we suggest an emergency number pinned topic, a medical resource pinned topic, a dental pinned topic, a pinned topic for night-life-hounds (suggested title of the latter: "Grandpa's Last Boner") ?

We never run out of ideas for work other people should do :)

best, ~o:37;

All very good.....and quite therapeutic one might say. :)

There are times Orange and this one of them.:cheesy: . I can not stop laughing but the pinned bit YES.:cheesy:

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Sawasdee Khrup, TV CM Friends,

Just to let you know: we really did receive an e-mail today from our American friend in which he joked he had dialed #911 on our behalf: this was in the context of his reading a draft of a story we are writing (mutual elaborate insults, and implying insanity, being a mainstay of our most enjoyable literary correspondence).

We replied to him, in the context of our frequent backing-and-frothing-at-the-mouth e-mails in which we both exercise our ... uhhh ... imaginative powers as tellers-of-tall-tales: just what we posted here; so we didn't make all of this up :)

But, now there's such good information here, ioho, on this thread (and another great very informative post from Khun MapGuy): it leads this American-Kalimantan chimera to think:

1. compared to other local forums on TV : the CM forum has relatively few pinned topics.

2. surely information like the emergency information now on this thread, deserve to go into a pinned topic ?

We tried, and failed, to promote the idea of a pinned topic on blood-types for those who wished to signal their willingness to donate; dare we suggest an emergency number pinned topic, a medical resource pinned topic, a dental pinned topic, a pinned topic for night-life-hounds (suggested title of the latter: "Grandpa's Last Boner") ?

We never run out of ideas for work other people should do :)

best, ~o:37;

There are times Orange and this one of them.:cheesy: . I can not stop laughing but the pinned bit YES.:cheesy:

All very good and quite therapeutic one might say :)

GotLost - I have no idea how my comment got in with yours - sorry.

Edited by uptheos
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191 Police

1669 Medical (ambulance)

199 Fire

From Chiang Mai Mail:

191 emergency call center set up in Chiang Mai

n9-emergency.jpg

Acting National Police Chief Pol Gen Pratheep inspects the latest technology


in use at the 191 Emergency Call Center in Chiang Mai.

Supoj Thaimyoj

”This new system will help avoid errors caused by people or equipment in recording the incoming messages. Additionally, it will
remove the possibility of error by untrained personnel,
” he said.

Untrained personnel?? <deleted>???? :o What prey-tell are they doing even answering the phone? Are these people for real???? Why don't they just properly train them to remove the possibility of "untrained personnel" from the equation :rolleyes: ...

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191 Police

1669 Medical (ambulance)

199 Fire

From Chiang Mai Mail:

191 emergency call center set up in Chiang Mai

n9-emergency.jpg

Acting National Police Chief Pol Gen Pratheep inspects the latest technology


in use at the 191 Emergency Call Center in Chiang Mai.

Supoj Thaimyoj

"This new system will help avoid errors caused by people or equipment in recording the incoming messages. Additionally, it will
remove the possibility of error by untrained personnel,
" he said.

Untrained personnel?? <deleted>???? :o What prey-tell are they doing even answering the phone? Are these people for real???? Why don't they just properly train them to remove the possibility of "untrained personnel" from the equation :rolleyes: ...

Maybe they are using Google Translate.

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Citylife publishes details of all emergency services, hospital numbers, airline contacts etc etc, every month.

I always keep these two pages as I never know when they may be useful. and have in fact used them in the past.

Only problem I have found is that the number for Ram Hospital is out of date :ermm:

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