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Posted

posted this earlier but in mac forum, wrong one.

gurus,

cant send or receive email, keep getting this box asking to verify password?

password is correct but keeps popping up, any suggestions ?

email.png

Posted

Hi Zorro,

have you tried testing your account settings?

Tools:Account settings.

Double click the account name and check the details, maybe re input your password.

Click on 'Test account settings", It should tell you if there is a problem.

All I can think of.

Rick

Posted

Hi Zorro,

have you tried testing your account settings?

Tools:Account settings.

Double click the account name and check the details, maybe re input your password.

Click on 'Test account settings", It should tell you if there is a problem.

All I can think of.

Rick

yep and says

ERR account currently inactive. its a big pond account in oz, will give them a call. thanks for the replies guys

Posted

. its a big pond account in oz,

In common with many ISPs Bigpond require you to connect via dial-up (or via their ADSL) from time to time to prevent the account being put on hold. I think you can (or could) also pay them some sort of fee.

The obvious solution is to stop using Bigpond email and to get a free Gmail account.

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