Have recently applied for another visa for my wife! Problem is I have not received an email, stating it has been dispatched to the embassy! I have input the requires ref on the website and it claims it has been forwarded to the embassy.

Find it unusual know email has been sent.

Can anyone explain?

My missus passport had already been processed and visa issued and sent back to her when I got the email from VFS saying it had been sent to the Embassy.

They for sure do not offer the best of services

Maybe she forgot to subscribe to the email or SMS service?

Like you forgot to say which country you are asking about; VFS handle visa applications for many countries, each of whom have different procedures!

From your previous posts, I assume you mean the UK?

Even when you do subscribe to the SMS service they do not always send an SMS to saying your passport is ready for collection!

We subscribed to email service. Not SMS this time. Just have to check everyday now. Hopefully be done very quickly.

Yes it is Thai uk vfs.

Thanks

Maybe a mod should add "the UK" to the title.

My wife subscribed to the Email notifications, always got an email, do not know if it costs extra, but I know SMS does.