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Posted

I wonder if anyone has come across the following, if i use skype often the conversation starts to go bad around the 10 minute mark. I can hear them but they cant hear me anymore. Its always around the same time.

Could this be traffic shaping, i have seen them throttle my downloads when i have those after a certain amount of time could they be doing the same with skype.

If so i would find it totally unacceptable (for downloads i can understand just a bit). I am on the 16mb 1 mb package paying over 1600bt a month.

Posted

No i havent tried that yet but you mean using skype on my smartphone through my home network to see if it goes wrong too ? Or using skype on my ipad to see if it goes wrong through the home network ?

Posted

If it happens on two different devices (and if one is apple and other not apple then even better) then 3BB maybe have a problem.... I'd like to know what they say about it.

There's many posts on these forums complaining about the internet in TH but if the complaints don't reach the service providers then we can't expect thing to change.

Posted
I am on the 16mb 1 mb package paying over 1600bt a month.

I'm on a 3BB 9/1 package, although it is actually 16/1, and pay 900 baht/month. What's going on?

Posted

If it happens on two different devices (and if one is apple and other not apple then even better) then 3BB maybe have a problem.... I'd like to know what they say about it.

There's many posts on these forums complaining about the internet in TH but if the complaints don't reach the service providers then we can't expect thing to change.

Ok i will try that tomorrow, and yes i called the technician a few times. But only after a while i started to realize it always happened after a certain amount of time. I started to time it to make sure it was not a coincidence.

Posted
I am on the 16mb 1 mb package paying over 1600bt a month.

I'm on a 3BB 9/1 package, although it is actually 16/1, and pay 900 baht/month. What's going on?

http://www.3bb.co.th...ail.php?id=2016

I think your on 13/1 that is 900 and the amounts are ex vat

I just checked my paperwork. I paid for a year up front: 10,731.50 baht.

That is made up of: 900 + 7% VAT = 963 baht / month

963 x 12 months = 11,556 baht

Less 8% discount (don't know why) of 924.50 baht = 10,731.50 baht.

The bill every month just shows 900 - 72 baht discount and doesn't mention the VAT, which you are quite right about.

However, speed tests to Bangkok show 16/1 and the modem is connected at 17.5 / 1.25 (I guess the 'extra' is to make sure you get the advertised speeds, but don't know for sure).

Posted

Just a shot in the dark, but I use 3BB’s 3/1 Premium Pkg.
and don’t have those problems. I’m on skype all the time. Was told this pkg.
was well suited for international connections. Hope this helps.

Posted

Just a shot in the dark, but I use 3BB’s 3/1 Premium Pkg.

and don’t have those problems. I’m on skype all the time. Was told this pkg.

was well suited for international connections. Hope this helps.

I never had that problem before and i was on the premium before to be honest it did not make any change except it was more expensive for less speed. (was on the package for 2 years) Been on this package for a few years but have recently noticed this problem. Today i will check it more it has to do with upload speeds for sure.

Posted

Just a shot in the dark, but I use 3BBs 3/1 Premium Pkg.

and dont have those problems. Im on skype all the time. Was told this pkg.

was well suited for international connections. Hope this helps.

Please (pretty please?) can you do a speed test here: http://www.dslreports.com/speedtest?flash=1

Just click on the "Parsippany, NJ" server - usually at the top of the list.

I would really like to know what you get up and down to that server.

Pretty please again! smile.png

Posted

Just a shot in the dark, but I use 3BBs 3/1 Premium Pkg.

and dont have those problems. Im on skype all the time. Was told this pkg.

was well suited for international connections. Hope this helps.

Please (pretty please?) can you do a speed test here: http://www.dslreports.com/speedtest?flash=1

Just click on the "Parsippany, NJ" server - usually at the top of the list.

I would really like to know what you get up and down to that server.

Pretty please again! smile.png

Happy to oblige. What would help you the most....? Running that in IE? Chrome? Chrome/IEtab....etc. etc. they all return different results.

I often get consistent results from: http://www.megapath.com/speedtestplus/.

Posted

Just a shot in the dark, but I use 3BBs 3/1 Premium Pkg.

and dont have those problems. Im on skype all the time. Was told this pkg.

was well suited for international connections. Hope this helps.

Please (pretty please?) can you do a speed test here: http://www.dslreports.com/speedtest?flash=1

Just click on the "Parsippany, NJ" server - usually at the top of the list.

I would really like to know what you get up and down to that server.

Pretty please again! smile.png

Happy to oblige. What would help you the most....? Running that in IE? Chrome? Chrome/IEtab....etc. etc. they all return different results.

I often get consistent results from: http://www.megapath.com/speedtestplus/.

Hi mamypoko - don't mind which browser, but Chrome would be preferable to IE.

Just click on Parsippany, NJ which should be at the top of the list of servers and post what you get for up and down speeds.

I just tried it: 417 / 661 and 629 / 820 - Kb/s down / Kb/s up. Absolutely pathetic!

As you can see, I get better up than down!

Your Megapath.com test is, I'm sure, totally bogus.

I tested to New York and got 14.8 Mbps Down / 1 Mbps Up.

This is the speed to Bangkok, not to New York.

Posted

<a href="http://speedtest.dslreports.com"><img border=0 src="http://www.dslreports.com/im/104130742/7773.png"></a>

This seems very unlike what I usually get. However, I don't usually use dslreports for speedtesting, and when I do I use a USA West Coast location usually.

MSPain

That is a very good download speed: 7773.png

Can you repeat it? (I find sometimes the test is clearly wrong the first time I use it.)

Also, what package do you have? Is it a "Premier" package?

Posted

I have the 5/1 Premiere package at my house, which is what I am taking these results from.

I also have the lowest regular package in another location. I usually get slightly lower speeds on that when, although the speeds are acceptable for me.

This is to LA at 7:45 pm.

<a href="http://speedtest.dslreports.com"><img border=0 src="http://www.dslreports.com/im/104131332/8496.png"></a>

Even if these results are correct for the test, which is a flash test, my experience is that when I download anything I get around 1mb download speed from the USA.

MSPain

Posted

I have the 5/1 Premiere package at my house, which is what I am taking these results from.

I also have the lowest regular package in another location. I usually get slightly lower speeds on that when, although the speeds are acceptable for me.

This is to LA at 7:45 pm.

8496.png

Even if these results are correct for the test, which is a flash test, my experience is that when I download anything I get around 1mb download speed from the USA.

MSPain

Thanks for the info (Your post edited to show image). You are not the first person to have said they get fairly good results from the Premier package.

Posted

To LA

www.dslreports.com/im/104146302/8068.png"></a>

To NJ

www.dslreports.com/im/104146313/5406.png"></a>

3bb 3/1 premier

Numbers change with each browser.

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