500 baht breakage charge in Restaurant.....

[mrtoad]

I really don't understand why some people stay in Thailand when all they do is complain about the "Thai way" and think everyone is out to cheat the rich farang.

There are many examples of pretty sharp business practice, also known as inflating prices. There are plenty of them trying to cheat people out of money by ramping prices etc,best to be aware then keep your head buried in the sand and get shafted.

[AliasJohn]

I own a restaurant in Prachuap Khiri Khan. If a customer inadvertently breaks a plate, glass or in this case, a sauce bottle I most definitely would not expect the customer to pay for it. It is an accident and is part and parcel of owning a business. I have employed up to 18 staff since being in business in Thailand and would never expect the staff person to pay for a breakage. I would vote with my feet in this case however I would let the owner know the issue.

[meand]

If you think about it, we are all already paying for use and wear and year of the items in a restaurant via their overhead. Breaking an item is just included in all that.

It's obvious what is happening in these situations. Businesses here see this stuff as a quick score to be taken advantage of. They do it when you check out of a room long term here too. The key there is they have your money already and you are helpless. Here you aren't helpless. Just don't pay or pay a portion a fair amount.

[Expat Girl]

I really don't understand why some people stay in Thailand when all they do is complain about the "Thai way" and think everyone is out to cheat the rich farang.

Seems a silly statement to make. I am sure the OP does not complain about the 'Thai Way', he was simple raising a topic to get the feedback and do a poll on peoples thoughts and attitudes to this type of situation.

[richard_smith237]

I think its fair enough to name the place... I was a return customer for a number of years for a very good reason.

The food is simply excellent, in my Opinion its the best Japanese restaurant in Bangkok...

Thus: This thread will have become somewhat of an advertisement for Honmono (Thonglor 23)... there are also other branches now.

I will now have to find another Japanese restaurant of equal standard / price.... If anyone has recommendations please feel free to list them.

[richard_smith237]

I really don't understand why some people stay in Thailand when all they do is complain about the "Thai way" and think everyone is out to cheat the rich farang.

Seems a silly statement to make. I am sure the OP does not complain about the 'Thai Way', he was simple raising a topic to get the feedback and do a poll on peoples thoughts and attitudes to this type of situation.

Indeed, I have ignored a number of these comments which add a negative or argumentative element and offer nothing of value to the topic.

This issue is limited to the way a restaurant treats its customers, I'm confident a Thai family would have received the same treatment although they may have handled the situation with a greater level of acceptance and tolerance.

IMO this simply isn't a Thai / Western issue, there is no point in going down that road.

Edited September 14, 2014 by richard_smith237

[AliasJohn]

A rather daft comment IMO: Are you suggesting that its ok to take our child to a cheap restaurant, but not a decent one ?

Yes! Any restaurant more expensive then Mac Donalds is in my opinion not a place to bring kids to, no matter how well behaved they are or how rich daddy is.

I know the Thai also do it that's why i wrote this is Thailand, i will accept anything here but don't think i would come back there if i had to listen to crying or yelling baby's or running children. Also that's why i mentioned that 5star hotel by name here, i hope the manager reads my complaints and will send his personell to a decent hotelscool.

Also in airplanes i can get really annoyed if i have crying baby's near me. Even more annoyed if they are just farang family's going on holiday with their baby's to the other side of the world.

I see children running around everywhere in Thailand, i don't even avoid them no more. If they want to run into my knee's then go ahead and cry, lesson learned i hope.

I also won't eat in restaurants where the chef keeps their baby's in the kitchen, i 've seen them changing diapers on the workbench where they prepare food. Where i come from that place would be closed immediatly but again, this is thailand.

My parents would never let me do anything like that when i was a kid. Also i worked in many restaurants myself ( as a student) and we even refused any customers with baby's/kids.

I hope I am never in a restaurant or plane with you. If your so offended by all of this and as you keep saying "This is Thailand" then why are you here. I have to say the Thai kids are far more behaved and polite than the western kids. Kids are very welcome in my restaurant. I can imagine you are one of these complain about everything type person.

[mrtoad]

This thread has bought our some right tools.

[namdocmai]

AliasJohn, where is your restaurant? Then i will make sure i never come there.

Kasa is a good japanese restaurant in BKK. Also has separate rooms.

I was in Fuji yesterday and running/fighting kids everywhere, under the table a puddle of soja sauce that they forgot to clean, green stuff on the soja sauce bottle, nobody spoke english but hey THis is Th.....you guessed it allready. Food was very good though and a long qeueu at the door.

Normally we go to Kasa, no running kids there.

[maisodni]

They have the right to charge you - and you have the right to see that as a reason to never again patronize that restaurant.

The only reason for a restaurant to not apply "you broke it, you bought it" to such situations is to preserve good will, in hopes of making the loss up from the profitability of your future visits.

[arunsakda]

They only thing I encountered here was 30 Baht for a broken glass in Chiang Mai. I had to pay for a "stained" bath towel from a Hotel at Angeles City, RP(smiley:)).

This practice is unheard of in US, mostly. There is a popular chain of restos famous for Yards of Ale. A credit card deposit is taken and "you break you pay". The policy is clearly indicated on the menu.

Edited September 14, 2014 by arunsakda