ExpatOilWorker Posted November 15, 2014 Share Posted November 15, 2014 Honest mistakes can happen from time to time, but price discrepancy between displayed price and the actual barcode price is happen very often at Villa and always in Villas favor. On a simple purchase of 6 items, I had 3 mistakes today. 2 frozen fruit items were grossly overcharged and the Minute Maid must just have been scanned from one of the barcodes laying around at the cash register as I did not buy it. Total cost was reduced from 1,321 to 823 baht when it was all corrected. A 498 baht overcharge. Check your receipt and dont let Villa cheat you. Villa is expensive enough as it is. 1 Link to comment Share on other sites More sharing options...
Petchou Posted November 15, 2014 Share Posted November 15, 2014 It happened to me at villa too. It was about product on promotion buy two get one free finally they charged three. Didn't succeed, sent them to check. Link to comment Share on other sites More sharing options...
JohnC Posted November 15, 2014 Share Posted November 15, 2014 I have found the same problem with Big C extra who mess you around for half an hour hoping you will give up, they then reluctantly repay the overcharge without so much as an apology or smile. 1 Link to comment Share on other sites More sharing options...
Popular Post NamKAheng Posted November 15, 2014 Popular Post Share Posted November 15, 2014 They should have the law we have here in Quebec, if the price displayed is overcharged at the register, product under 10$ they have to give you the product for free and for product over 10$ you have to pay the price displayed minus 10$ rebate for their mistake. Since that law pass price discrepancy is a rare occurrence, too expensive for them to make mistakes. 8 Link to comment Share on other sites More sharing options...
ricklev Posted November 15, 2014 Share Posted November 15, 2014 Villa at Lang Suan often has problems with their promotions not being in the cash register system. I sent them an email about it. Never heard back from them. Go figure...... Link to comment Share on other sites More sharing options...
arkom Posted November 15, 2014 Share Posted November 15, 2014 Had the similar problem, bought a bag of chips and was charged 50 THB more than the price tag. When I told them they went to check, came bag with the tag and said it was wrong and refused to honor it. Ironically there was a sign at the register saying if the price tags are wrong, they would give it to customer for free. Had a similar experience at Tops, but surprisingly they gave me the product for free. 1 Link to comment Share on other sites More sharing options...
jacky54 Posted November 15, 2014 Share Posted November 15, 2014 Foodland is the best shop, most items have the price on them so they can't argue the toss at the till, Big C is the worst. Link to comment Share on other sites More sharing options...
Aussieroaming Posted November 15, 2014 Share Posted November 15, 2014 Good points and villa lang suan is a bloody expensive place to shop at best of times. Link to comment Share on other sites More sharing options...
fey Posted November 15, 2014 Share Posted November 15, 2014 villa is crazy expensive. saw a lady there with a full shopping cart and my jaw dropped. most people have a hand basket and only purchase a few select items. 1 Link to comment Share on other sites More sharing options...
mrtoad Posted November 15, 2014 Share Posted November 15, 2014 I regularly at Villa when in BKK, but I always check the bills. Thanks for the heads up. My favourite place at present is Tops in Central Pharam 9, great selection of stuff. Link to comment Share on other sites More sharing options...
Anthony5 Posted November 15, 2014 Share Posted November 15, 2014 They should have the law we have here in Quebec, if the price displayed is overcharged at the register, product under 10$ they have to give you the product for free and for product over 10$ you have to pay the price displayed minus 10$ rebate for their mistake. Since that law pass price discrepancy is a rare occurrence, too expensive for them to make mistakes. When Carrefour was operating in Thailand they had that policy, if wrong priced you get the item for free regardless of the price, and Big C Xtra inherited it also when they bought Carrefour . They gave up on it soon as they have more wrong priced than right priced items. 2 Link to comment Share on other sites More sharing options...
konying Posted November 15, 2014 Share Posted November 15, 2014 Shhh, do not tell NanLew, he/ she still thinks it's all honest mistakes and no scam is intended Link to comment Share on other sites More sharing options...
harryfrompattaya Posted November 16, 2014 Share Posted November 16, 2014 Call Corporate HQ give then the business Complaining on Thai Visa does nothing I have call Corporate HQ and done very good Link to comment Share on other sites More sharing options...
NoshowJones Posted November 16, 2014 Share Posted November 16, 2014 Foodland is the best shop, most items have the price on them so they can't argue the toss at the till, Big C is the worst. This is exactly the way I find it, so often I have bought something at Big C where the price tag is lower than what I am charged at the checkout, this has happened so often that I do not believe they are mistakes, and I never blame the lady at the checkout as I don't believe it is her fault. Foodland never has a problem unlike Villa. I never shop at Villa anymore. Link to comment Share on other sites More sharing options...
CWMcMurray Posted November 16, 2014 Share Posted November 16, 2014 Will need to make sure i double check the receipt from now on... Link to comment Share on other sites More sharing options...
ezzra Posted November 16, 2014 Share Posted November 16, 2014 Having a black belt Dan 7 in shopping all over this country and in particular here in Bkk in all the major retailers, I have come to the conclusions than Caveat Emptor, shopper be wear, some time they're trying to get the mickey out of you and other times, inundated pricing software, or just plan laziness by the staff... Link to comment Share on other sites More sharing options...
bgrassboy Posted November 16, 2014 Share Posted November 16, 2014 Thanks for this heads up. I have just returned from Villa for my weekly fix of western things and did check the receipt. Upon inspection I caught an over charge of 30 baht per can of black beans. I pointed this out and led the manager to the location with receipt in hand and yeap, should have been 79 baht not 109. Well he was quite flustered as to how to proceed so gf suggested we add one more can and pay 19 baht, as we had only purchased 2 cans. He was pleased and able to ring up the can for 19 baht. This seems to be the difficulty, the whole refunding idea just isn't easily accommodated. Link to comment Share on other sites More sharing options...
samran Posted November 16, 2014 Share Posted November 16, 2014 They should have the law we have here in Quebec, if the price displayed is overcharged at the register, product under 10$ they have to give you the product for free and for product over 10$ you have to pay the price displayed minus 10$ rebate for their mistake. Since that law pass price discrepancy is a rare occurrence, too expensive for them to make mistakes. ....yeah, but would we have to speak in French as well? Link to comment Share on other sites More sharing options...
robblok Posted November 17, 2014 Share Posted November 17, 2014 Been to villa near BKK never a problem. They even went out of their way to help me with their promotions. It might be shop not branch related. But i admit i dont always check it well. Link to comment Share on other sites More sharing options...
dddave Posted November 17, 2014 Share Posted November 17, 2014 I shop at a neighborhood MAX VALUE and often notice Thai shoppers carefully reading the receipt before walking away...guess I should take the clue and be more vigilant. I also like FOODLAND and buy my meats there but it does annoy me that when they weigh-up anything from the fresh meat case that it is always enclosed in at least two layers of plastic wrap. When decent meats are B60 to B90 per 100 grams, 20 or 30 grams extra adds up. Link to comment Share on other sites More sharing options...
Anthony5 Posted November 17, 2014 Share Posted November 17, 2014 I shop at a neighborhood MAX VALUE and often notice Thai shoppers carefully reading the receipt before walking away...guess I should take the clue and be more vigilant. I also like FOODLAND and buy my meats there but it does annoy me that when they weigh-up anything from the fresh meat case that it is always enclosed in at least two layers of plastic wrap. When decent meats are B60 to B90 per 100 grams, 20 or 30 grams extra adds up. 20 or 30 grams extra in packing? I guess they use 2 plastic boxes then instead of 2 layers plastic wrap. Link to comment Share on other sites More sharing options...
.png.3b3332cc2256ad0edbc2fe9404feeef0.png)
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now