Zyxel Posted December 15, 2017 Share Posted December 15, 2017 20 hours ago, Bri19000 said: Did my 90-day online on 3rd December. Checked today to see that it was approved. That's the good news, however, I can't seem to print out the next appointment attachment. I've got the approved screen but whenever I try to print the next appointment it just opens up the following: The website cannot display the page HTTP 500 Most likely causes: The website is under maintenance. The website has a programming error. What you can try: Refresh the page.Refresh the page. Go back to the previous page.Go back to the previous page. Any ideas as how to get the printout attachment for next appointment? If you are using Internet Explorer you can try the following: Click on the "Tools" icon (the little gear wheel in the upper right corner) then: Internet Options-->Privacy tab-->Uncheck "Turn On Pop-up Blocker"-->Apply-->OK. Doing this I could print the "Next Appointment" attachment. With the Pop-up Blocker on I was getting a blank page with nothing to print. Link to comment Share on other sites More sharing options...
larsjohnsson Posted December 15, 2017 Share Posted December 15, 2017 The print out pages doesn't work. It has been like that this weekSent from my [device_name] using http://Thailand Forum - Thaivisa mobile app 1 Link to comment Share on other sites More sharing options...
Bri19000 Posted December 16, 2017 Share Posted December 16, 2017 I tried various techniques with pop-up blockers enabled/disable etc and still nothing. Must be an issue on the immigration side. Link to comment Share on other sites More sharing options...
ubonjoe Posted December 16, 2017 Share Posted December 16, 2017 1 minute ago, Bri19000 said: Must be an issue on the immigration side. I think you are correct. It may be related to the captcha not working as well. Perhaps immigration will be informed about the problem and get it fixed. Link to comment Share on other sites More sharing options...
Bri19000 Posted December 16, 2017 Share Posted December 16, 2017 If one were so inclined to mention an issue to immigration, what do you think would be the best way? Link to comment Share on other sites More sharing options...
ubonjoe Posted December 16, 2017 Share Posted December 16, 2017 11 minutes ago, Bri19000 said: If one were so inclined to mention an issue to immigration, what do you think would be the best way? Call 1178 or 1111. Link to comment Share on other sites More sharing options...
hml367 Posted December 17, 2017 Share Posted December 17, 2017 If the online application was accepted and approved, does that qualify as having reported as required? If a person cannot print the next report due date, and that person, for whatever reason, reports the next time other than online and does not have a receipt to include with paperwork..... does anyone know what would happen? Link to comment Share on other sites More sharing options...
Sheryl Posted December 17, 2017 Share Posted December 17, 2017 You do mot have to include oeior receipt when you next report. They have the info in the computer.If your report was actually approved then you are fine but note being accepted is not same as approved.I have always received am email confirmation from my local IO. Sounds like you did not? If you did, print it out. If not but the system lists your report as approved then do a screen shot and print that out.Sent from my SM-J701F using Thailand Forum - Thaivisa mobile app Link to comment Share on other sites More sharing options...
hml367 Posted December 18, 2017 Share Posted December 18, 2017 (edited) Thank you for the reply, Sheryl. No, I did not get an email. And I did not get an email in the last few that were successfully approved online. As I recall, the very first approval I got online, which has been years, was the only one I got an email for. Edited December 18, 2017 by hml367 Link to comment Share on other sites More sharing options...
lopburi3 Posted December 18, 2017 Share Posted December 18, 2017 1 hour ago, Sheryl said: You do mot have to include oeior receipt when you next report. They have the info in the computer. Expect that may be fine if reporting on-line and you are not subject to a police check but immigration Bangkok has recently told me that my prior receipt is indeed required and it must be the original and not a copy when reporting by mail (although they did process with a copy one time only). In recent non receipt of mailed report receipt had to visit immigration and they printed out a copy that I must use to make report (at that receipt scheduled time). Link to comment Share on other sites More sharing options...
hml367 Posted December 18, 2017 Share Posted December 18, 2017 (edited) Thank you, lopburi3. That was my thinking...... if one had to do the report in person or possibly mail in. I have a printout of the page showing the online was approved, and I am hoping that will suffice if I cannot get the next appointment printout if needed. Personally, if online does not work for me, I use an agent. The agent has asked for the prior receipt when doing this for me in the past. After a nightmare the first time I tried mailing, I will not use that option if I can help it at all. Edited December 18, 2017 by hml367 Link to comment Share on other sites More sharing options...
ubonjoe Posted December 18, 2017 Share Posted December 18, 2017 19 minutes ago, hml367 said: That was my thinking...... if one had to do the report in person or possibly mail in. I have a printout of the page showing the online was approved, and I am hoping that will suffice if I cannot get the next appointment printout if needed. If you have proof it was approved I would not worry about printing it out at the this time. Not being able to print it seems to be a problem with the site. The captcha is also not working on the application page at this time either. I suspect the 2 are related. Perhaps they will get the problem fixed soon. Link to comment Share on other sites More sharing options...
mtls2005 Posted December 18, 2017 Share Posted December 18, 2017 I successfully completed my 90 day report on-line. I submitted it last Wednesday ~ 07:30, and when I checked back ~ 14:30 it was approved. I did not receive any email(s). In the past I have always had issues trying to print the "Next Appointment" PDF. This time (using MSIE), I disabled all my pop-up/ad blockers, I updated and then launched Adobe Acrobat Reader DC (the app which PDFs are 'associated' with in Windows, then clicked on The Next Appointment button and the PDF popped up within Adobe Acrobat (and not IE). I was able to DL/save it and print it. There is at least one other workaround I found elsewhere on the internet which worked for me - none of the workarounds in this thread worked for me in the past - but I haven't been able to find it again. Link to comment Share on other sites More sharing options...
hml367 Posted December 18, 2017 Share Posted December 18, 2017 Thanks, ubonjoe. Link to comment Share on other sites More sharing options...
hml367 Posted December 18, 2017 Share Posted December 18, 2017 Thank you all that replied. Monday, 18 December, 2017, 11:20 a.m. I was able to print the receipt/notice of next appointment with 2 browsers: Firefox Nightly (popup blocker off); and Internet Explorer 11with popup blocker ON. I was not able to reach the receipt with Edge browser. However, I did not try tweaking any of the setting in Edge. Thank you again. If anyone is waiting for a receipt to print, I would try to get it quick. The site seems to be changing often in the last 3 or 4 days I have been trying. Link to comment Share on other sites More sharing options...
ubonjoe Posted December 18, 2017 Share Posted December 18, 2017 26 minutes ago, hml367 said: Monday, 18 December, 2017, 11:20 a.m. I was able to print the receipt/notice of next appointment with 2 browsers: Thanks It seem they got it fixed. The captcha is working also. Link to comment Share on other sites More sharing options...
smedly Posted December 18, 2017 Share Posted December 18, 2017 Has anyone had any recent success online reporting at Chonburi/Jomtien ? Link to comment Share on other sites More sharing options...
Bri19000 Posted December 19, 2017 Share Posted December 19, 2017 Went in again today and was able to print my receipt with the date of my next notification with no issues. Buggy system is my guess. Give it another go. Link to comment Share on other sites More sharing options...
joealx Posted December 19, 2017 Share Posted December 19, 2017 18 minutes ago, Bri19000 said: Went in again today and was able to print my receipt with the date of my next notification with no issues. Buggy system is my guess. Give it another go. What office? Link to comment Share on other sites More sharing options...
Bri19000 Posted December 20, 2017 Share Posted December 20, 2017 12 hours ago, joealx said: What office? Sorry, what I meant was I went into the online system. Link to comment Share on other sites More sharing options...
joealx Posted December 20, 2017 Share Posted December 20, 2017 2 hours ago, Bri19000 said: Sorry, what I meant was I went into the online system. What is the provincial Immigration office you would use if you had to report? Link to comment Share on other sites More sharing options...
lopburi3 Posted December 20, 2017 Share Posted December 20, 2017 7 minutes ago, joealx said: What is the provincial Immigration office you would use if you had to report? Are you asking him or for yourself? You always report to the office responsible for the area you live. Link to comment Share on other sites More sharing options...
Eff1n2ret Posted December 20, 2017 Share Posted December 20, 2017 5 minutes ago, lopburi3 said: Are you asking him or for yourself? You always report to the office responsible for the area you live. joealx's question was relevant because some offices are working the online system and some aren't. It's always useful to know which. Link to comment Share on other sites More sharing options...
vogie Posted December 20, 2017 Share Posted December 20, 2017 On 18/12/2017 at 11:59 AM, smedly said: Has anyone had any recent success online reporting at Chonburi/Jomtien ? I have for the first time in well over a year got past the first page of the on-line reporting. I moved house over a year ago and never had much trouble on-line reporting apart from the usual blips. I notified Jomptien at the time of my change of address, but all attempts to on-line report failed, I will keep my fingers crossed and hope it gets 'approved' this time. Link to comment Share on other sites More sharing options...
Bri19000 Posted December 20, 2017 Share Posted December 20, 2017 4 hours ago, joealx said: What is the provincial Immigration office you would use if you had to report? That would be Chiang Mai. Link to comment Share on other sites More sharing options...
larsjohnsson Posted December 21, 2017 Share Posted December 21, 2017 Yes it's working again. Yesterday I printed my online report. I'm in Bangkok Link to comment Share on other sites More sharing options...
vogie Posted December 22, 2017 Share Posted December 22, 2017 3rd day now since applying on line for my 90 day extension, still 'pending.' Jomptien Link to comment Share on other sites More sharing options...
vogie Posted December 24, 2017 Share Posted December 24, 2017 On 22/12/2017 at 12:02 PM, vogie said: 3rd day now since applying on line for my 90 day extension, still 'pending.' Jomptien 7 days days now and it's still pending, is this the new norm now, the last time I was successfull it took 2 hours (15 months ago) Link to comment Share on other sites More sharing options...
ubonjoe Posted December 24, 2017 Share Posted December 24, 2017 8 minutes ago, vogie said: 7 days days now and it's still pending, is this the new norm now, the last time I was successfull it took 2 hours (15 months ago) Don't count weekends since immigration does not work then. So about the same as what you posted on Friday. 1 Link to comment Share on other sites More sharing options...
smedly Posted December 24, 2017 Share Posted December 24, 2017 31 minutes ago, vogie said: 7 days days now and it's still pending, is this the new norm now, the last time I was successfull it took 2 hours (15 months ago) as I reported earlier in this thread - Jomtien are not responding to online reports since a few months ago, no idea why 1 Link to comment Share on other sites More sharing options...
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