Laptop LCD screen problem (Acer Aspire E1 - 431G)

[alphason]

Had a problem for a few weeks with our Acer Aspire E1 431G laptop screen.

There are a lot of lines on the screen, red stripes ad dots mostly, its worse in areas that should be black which come out as red, I was able to wriggle the screen about a bit and get a clear image but now its taking a lot more wriggling to get it right, the display looks fine when the screen is fully open (almost flat with the keyboard) but when its at a suitable angle for viewing on a desk I get the problem and its getting worse.

It seems it may just be just a loose connection, as the screen when in the right angle is displaying correctly, so is it worth opening it up and having a look for that, or is it more likely to need a complete new lcd panel (in which case I would take it to the service centre for a quote).

Thanks,

[Crossy]

I think you're correct is your assertion of a bad connection.

Whether it's just a loose connector which you can fix yourself (but with great care, these things are fragile) or a broken cable / flex PCB which you probably can't fix yourself is the $64,000 question.

To be honest, unless you're a long way from the service centre I would drop the beast in there, the labour costs here are minimal and if they break something, it's their problem.

[alphason]

Thanks Crossy,

Yes theres an Acer service centre not to far away, I will see what they say. Its only just about 2yrs so worth doing, its just how long they take as I dont want to be without for to long which makes me tempted to have a quick look myself.

[kkerry]

If you want to give it a try yourself, first do a search on Youtube to see if anyone has a video showing you what to do or the best way to open it up as some laptops can have well hidden screws. Then decide if it's a job for the service centre or not.

[alphason]

Acer service centre said 3-4 days to find the problem then a further week to get the parts if not in stock,

So i opened it up myself and has a look, seems its the cable that needs replacing, I think it is worn in the bend where it passes through the hinge, I have monuvered it into a position whre its working k for the moment but I supspect it will move agian soon, so probably needs a replacement cable.

[thedemon]

Since you already know how to access the cable better to order and replace it yourself. Will take a couple of weeks to arrive. No problem with customs when coming from HK/China.

http://www.ebay.com/itm/NEW-for-ACER-E1-E1-431-E1-431G-P243-ZQS-ZQT-LCD-Cable-DD0ZQSLC030-DD0ZQSLC200-/221621610086

[alphason]

Since you already know how to access the cable better to order and replace it yourself. Will take a couple of weeks to arrive. No problem with customs when coming from HK/China.

http://www.ebay.com/itm/NEW-for-ACER-E1-E1-431-E1-431G-P243-ZQS-ZQT-LCD-Cable-DD0ZQSLC030-DD0ZQSLC200-/221621610086

Thanks for that, yes i will do myself just need to expore the side whwre it joins into the main computer, i've only opened up the lccd panel so far.

Will have a look again after I have sorted my new problems since having TOT fiber put it today (re my other thread).