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Posted

I bought an Ipad air 2 in November of 2014 and all of a sudden the battery would not charge despite it recognising it was being charged.

So, instead of bringing it to where I purchased it, I brought it to the authorised Apple service center, Phuket Alpha.

10 days later, brand new ipad, no fee of any kind.

I only post this because I've had several other warranty issues in Thailand for various things from automobiles to air-condtioners where no matter what, some type of fee or denial is attached.

Posted

I visited Phuket alpha about half an hour after you posted your message.

They are professionals.

Unfortunately they were not able to fully recover my MBA after it drank one cup of coffee.

I did mention your praises to them

Sent from my i-mobile IQ II using Tapatalk

Posted

Had the systemboard replaced by them. The only negatives was their insistence that I buy Apple Care before they look at my 3 month old Mac Air.

But 2 weeks later, got the computer back.

Posted

Central festival has one store. But the repairs are done in Phuket Town, not far from the water dragon monument.

Sent from my i-mobile IQ II using Tapatalk

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