Addendum to my last post. As I reported earlier on our latest extension....no home visit BUT a (never asked for previously) photo taken out in the street showing out 'whole' house & land, with my wife and I standing out the front. This was taken by my stepdaughter, whole was luckily still around, and sent on LINE immediately to the lady IO who requested it. (received with a cheery LINE Thank you sticker) So, still checking that we live in the same house (18years), together, which they have in their records.....eg. dozens of photos of same place!