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Posted

I have had to replace my 7 year old Laptop's damaged HD. I had the repairers re-install the old HD into an external DH case. I have managed to retrieve some photos by copying from the old, now external, HD onto my Laptop's new HD and subsequently onto CD. But, a large number of photos in folders on the old HD will not open, copy or move. Unfortunately my laptop uses USB 1 only. Maybe this is an issue? I have successfully copied all text documents without exception, but some photos are refusing to budge. I regularly back up, but this HD failure actually happened as I was preparing to backup files from a recent trip to Central America and it caught me out!

I am not as computer savvy as so many of you are on the forum. I would really welcome your advice on what steps I should take to retrieve these very important photos. Is there anywhere (Bangkok?) I could take the External HD for a professional to extract them? I have already tried the initial repair shop here in Songkhla but they had the same result as I did and, to their credit, they suggested I should seek expert help as they didn’t feel competent to help. I fear I may lose them if I try myself. Any ideas guys?

Cheers Rick, and a Happy New Year to all.

Posted

Try Googling "hard disk data recovery"

It will give you some idea of what is available.

Your problems emphasise the need to back up regularly.

I have a full size hd in an external case with USB connection, and back up the laptop disk to that regularly.

Much easier than using DVD's or CD's.

Posted

i can retrieve the data, I'm in Pattaya. Happened to me several years ago, I bought a program that will do it. Cost me about $100 bucks. Maybe there are cheaper ones now, but this one really does a good job on all file formats, repartitioned, formatted disks, etc. The hd has to be spinning tho. If it's a physically damaged disks it will probably cost u at least $600 with no guarantee.

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