Chevrolet Change oil change times but why?

[tifino]

do they have a Servicing Schedule Interval indication in the dashboard instrumentation?

 

and if so, and set factory default for 10000km;

then by simply changing over to the Synth Oil,  there's going to be some resultant confusion,

as the Dash will still be declaring 10000km intervals! 

[gunderhill]

1 hour ago, KittenKong said:

If your only issues are the cost of the oil and the distance to the dealership, just put better oil in and change it less often. End of problem.

 

My point was that these are not the only issues and not the most important ones either. The warranty is the only important issue, or at least it would be for me and, I suspect, most other buyers.
If Chevy say that in order to keep the warranty you have to service it every 10,000km, that's what you have to do. If they say that in order to keep the warranty you have to hop about on one leg and bark like a dog, that's also what you have to do.

Doing my services every 6 months was a huge waste of time and money, but that's what I had to do.

Your ONLY option, if you want to have the warranty but you dont like their terms, is to buy another brand as I suggested. What's the problem with that? Other brands are readily available.

 

It would be exactly the same issue if you liked a particular colour in the 2017 range but found that in the 2018 range they had removed that colour. You can accept it or walk, but you cant change it. Or you can carry on tilting at windmills.

He hasn't mentioned the cost of oil being an "issue" just that it has been changed to a lesser quality and so reducing the change  interval by the sounds of it.

His concern is the warranty which oddly they have said doesn't  matter with an oil change, go figure.   

I would have thought that  would have  been a big issue on Chevrolet's side, I'd  keep that email off them for sure.

 

 If there is no change in the vehicle model years build and the only work done at 10,000km is an oil change  and  Chevrolet have told him he can change it at 15,000km and their service chart shows 20000km then I can fully understand his  point especially as he is  looking for a  higher service interval.

Seems they have confirmed this also by e mail to him and their chart shows the Dexos oil change is recommended at 20,000km.  

 

Some don't seem to understand the  issue here and it  looks like Chevrolet just want to give their dealers more service work to do.

  

Chevrolet worldwide are cutting back a lot of their product range, Ford also is doing the same, Chevrolet has bailed on Australia  closing factories and South Africa  selling out to Isuzu, both appear on the brink of bankruptcy, Chevrolet /GM already has been.

[gunderhill]

1 hour ago, tifino said:

do they have a Servicing Schedule Interval indication in the dashboard instrumentation?

 

and if so, and set factory default for 10000km;

then by simply changing over to the Synth Oil,  there's going to be some resultant confusion,

as the Dash will still be declaring 10000km intervals! 

Not sure 100% but I think they  have a  percentage  left indicator, like many modern cars, and so oil changes could vary depending on driving conditions. City being worst/shortest lifespan.

[transam]

I change the oil in my ol' Vigo using syn every 15k, 130kkm now on the clock and it is still a happy bunny..????

[bert bloggs]

Do what i do ,use a proper mechanic to service your car ,not the cheap ones the main dealers use

[transam]

1 minute ago, bert bloggs said:

Do what i do ,use a proper mechanic to service your car ,not the cheap ones the main dealers use

But how do you judge a "good" mechanic..After all main agents and high street garages just use fitters with perhaps a mechanic (motor engineer) over seeing stuff ..

[bert bloggs]

5 minutes ago, transam said:

But how do you judge a "good" mechanic..After all main agents and high street garages just use fitters with perhaps a mechanic (motor engineer) over seeing stuff ..

Well i suppose it can be hard ,but i use someone who was recommended years ago and still use him ,especially as chevy in Pattaya ,did not carry out some of the service they said they had many years ago , now i just buy the parts i want there and give them to the mechanic .

[KittenKong]

1 hour ago, gunderhill said:

If there is no change in the vehicle model years build and the only work done at 10,000km is an oil change  and  Chevrolet have told him he can change it at 15,000km and their service chart shows 20000km then I can fully understand his  point especially as he is  looking for a  higher service interval.

Seems they have confirmed this also by e mail to him and their chart shows the Dexos oil change is recommended at 20,000km.  

That chart shows the oil change interval not the warranty service interval. I suspect that the email also refers to the former and not the latter.

 

As far as I'm concerned the warranty service interval is indicated solely by the pages in the service record book. I certainly took the warranty service period as shown in my book as gospel, and so I had several 6-monthly services done long before the 10,000km limit was reached. And I benefited from having several faulty items replaced under warranty, so I'm happy. For what each service cost me, I think I came out on top.

 

I suppose that the OP could try to convince the dealer to do the service every 10,000km but not do the oil change, but as the OP's main complaint is the travelling time that wont help him much. He would presumably be paying for the oil change in the service price anyway, so may as well do it.

 

[gunderhill]

58 minutes ago, KittenKong said:

That chart shows the oil change interval not the warranty service interval. I suspect that the email also refers to the former and not the latter.

 

As far as I'm concerned the warranty service interval is indicated solely by the pages in the service record book. I certainly took the warranty service period as shown in my book as gospel, and so I had several 6-monthly services done long before the 10,000km limit was reached. And I benefited from having several faulty items replaced under warranty, so I'm happy. For what each service cost me, I think I came out on top.

 

I suppose that the OP could try to convince the dealer to do the service every 10,000km but not do the oil change, but as the OP's main complaint is the travelling time that wont help him much. He would presumably be paying for the oil change in the service price anyway, so may as well do it.

 

Makes no sense at all,  if warranty actually says "must" ( does it I don't  know 10000km to keep warranty) yet their own website is saying 20000km is ok for an oil change with synthetic oil only but 10000km if semi synthetic, I looked at their service intervals for Colordao and all that's done at 10000km is "oil change" and lubricate window mechanism, therefore he'd be taking it in to lubricate a window slider only at 10000km.

Then their  email says "won't affect warranty if changing oil at 20000km" on synthetic oil .

Although mildly confusing looks to me like 10000km change for semi synthetic and 20000km for synthetic, both keep warranty.

[gunderhill]

1 hour ago, transam said:

But how do you judge a "good" mechanic..After all main agents and high street garages just use fitters with perhaps a mechanic (motor engineer) over seeing stuff ..

The "good one" will be the one telling all those fitters what to do.

[kannot]

On 10/16/2018 at 7:30 AM, transam said:

I wouldn't buy a Chevy..????

Curious why? Downsides I can see are lack of dealers and almost as crap service as Ford ,resale value. Liked the ride and handling interior exterior, not sure Gm will pull out of Thailand as they dumped a lot of other countries although Thai sales seem ok for them and up.

Reasons for not buying the Ford crap service  terrible paintwork not sure new biturbo engine will  be reliable, drove 3.2 found it  wallowy lump

Reasons for not buying Toyota, find it dull and boring, underpowered, service ok and close to me

Reason for not buying Mitsubishi, old and dated need update urgently

Isuzu same reason

Nissan seems  ok but also crap paintwork and dealer Wife used for her Juke is crap compared to Honda.

I can probably sort the paintwork by having it cut and polished like I did with  the Juke (red)

Almost Matt on many Rangers see black one below

[kannot]

On 10/16/2018 at 11:03 AM, gunderhill said:

Makes no sense at all,  if warranty actually says "must" ( does it I don't  know 10000km to keep warranty) yet their own website is saying 20000km is ok for an oil change with synthetic oil only but 10000km if semi synthetic, I looked at their service intervals for Colordao and all that's done at 10000km is "oil change" and lubricate window mechanism, therefore he'd be taking it in to lubricate a window slider only at 10000km.

Then their  email says "won't affect warranty if changing oil at 20000km" on synthetic oil .

Although mildly confusing looks to me like 10000km change for semi synthetic and 20000km for synthetic, both keep warranty.

Correct, why waste time changing oil at 10k unless its the lesser  non synthetic they now use and as u say they only change the oil at 10k and lubricate window sliders at 10 and 30k, just extra work for the dealers.

If you go to their "what oil to use page"  states Dexos2  is best for diesel and their  other page says 20k oil change for it but 5 k for the one they say they now  use, yet they  say change it at 10k

 https://en.chevrolet.co.th/owners/after-sales-services/maintenance/chevy-tips/Get-to-know-Engine-Oil.html

[Kwasaki]

33 minutes ago, kannot said:

Isuzu same reason

2017 in Thailand Isuzu brought out a newly designed 1.9 diesel engine.  

[kannot]

2 hours ago, Kwasaki said:

2017 in Thailand Isuzu brought out a newly designed 1.9 diesel engine.  

Bit gutless 

[KittenKong]

On 10/16/2018 at 11:03 AM, gunderhill said:

Makes no sense at all,  if warranty actually says "must" ( does it I don't  know 10000km to keep warranty) yet their own website is saying 20000km is ok for an oil change with synthetic oil only but 10000km if semi synthetic,

The service interval and the oil change interval are not necessarily the same thing, as I pointed out. The posted chart itself also shows this as there are different periods for different types of oil.

 

On my vehicle the terms of the warranty were very clear. I had to get it serviced every 10,000km or every six months, regardless, to keep the warranty. That included an oil change and other checks/maintenance. Even if it had just sat in a garage for 6 months and done zero km it still had to be done. No choice. No options. No discussion. So that's what I did.

 

As far as I know all manufacturers operate the same way and I doubt that an email would be sufficient to change the T&Cs of the warranty, particularly such a vague email.

 

The bottom line is: if you dont like the short service interval buy another brand with a longer one.

[Rimmer]

A baiting troll post and a reply have been removed

[Kwasaki]

4 hours ago, kannot said:

Bit gutless 

Just shows you no nothing about diesel engines and nothing about oil, the new Isuzu diesel engine is based on the BM 2.0 engine which are the leaders in the most advanced diesel engines in the world. 

[kannot]

2 hours ago, Kwasaki said:

Just shows you no nothing about diesel engines and nothing about oil, the new Isuzu diesel engine is based on the BM 2.0 engine which are the leaders in the most advanced diesel engines in the world. 

Shows me its got 150hp and low torque figures so unless it weighs  bugger all its a no go

[kannot]

2 hours ago, Kwasaki said:

nothing about oil

How do you assume that exactly, as  all im trying to   do is see why Chevrolet seem to want owners of 2019MY colorados to change oil at 10k with cheaper oil when 2017 MY with exactly the same engine ( an lets not forget the  also identical engine in the Trailblaser which still lists 15k intervals) can change theirs at 15k.

Im all ears

 

[kannot]

5 hours ago, KittenKong said:

The service interval and the oil change interval are not necessarily the same thing, as I pointed out. The posted chart itself also shows this as there are different periods for different types of oil.

And? if you read it , it says 20000km and 9 months for dexos 2 in fact they say 9 months and 15000kms on this page. Im well aware of the "time" limits and that you cant change your oil at 20000km over a  5 years period. But now for 2019 MY it must be a cheaper oil and 10000km @ 6months  and as usual "whatever comes first"

So they also said i can use DEXOS" synthetic and whats the point of changing it at 6  months they even go on to say THIS on their website

 https://en.chevrolet.co.th/owners/after-sales-services/maintenance/chevy-tips/Get-to-know-Engine-Oil.html

When should we change engine oil?

 

When should we change engine oil?
According to the high standard of the American Petroleum Institutes can be used for 20,000 kilometers*. If the vehicles are used in the highly congested traffic or drive on dusty roads, the driving range should be reduced for about 1,000-2,000 kilometers. Untimely changing of engine oil will be waste of money and may add more pollution to our planet earth.

[kannot]

2 hours ago, Kwasaki said:

Just shows you no nothing about diesel engines and nothing about oil, the new Isuzu diesel engine is based on the BM 2.0 engine which are the leaders in the most advanced diesel engines in the world. 

150hp and 350nm = gutless

colorado 180hp and 440nm

ranger 210 and 500nm

they may as well put a go cart engine in it

[KittenKong]

16 minutes ago, kannot said:

How do you assume that exactly, as  all im trying to   do is see why Chevrolet seem to want owners of 2019MY colorados to change oil at 10k with cheaper oil when 2017 MY with exactly the same engine ( an lets not forget the  also identical engine in the Trailblaser which still lists 15k intervals) can change theirs at 15k.

Im all ears

Maybe they have decided that the 9-month/15,000km period was just a bit too much for that engine in a pick-up. Why is the Trailblazer with the same engine still at 9-months/15,000km? Maybe because they think on average it gets lighter use than the pick-up with the same engine. Makes sense to me.

 

They have reduced the pick-up service period to the same period that my pick-up always had from new, so it doesnt seem much of an issue to me.

[kannot]

24 minutes ago, KittenKong said:

Maybe they have decided that the 9-month/15,000km period was just a bit too much for that engine in a pick-up. Why is the Trailblazer with the same engine still at 9-months/15,000km? Maybe because they think on average it gets lighter use than the pick-up with the same engine. Makes sense to me.

 

They have reduced the pick-up service period to the same period that my pick-up always had from new, so it doesnt seem much of an issue to me.

Ranger 15k interval Everest 15 k interval same bodystyles, then if you look around neighbouring countries you get similar 15k intervals with some at 12k,

Australia is one and Darwin way will be an identical climate and its 15k and their Colorados are made in ???? Thailand, and use the 2.8 engine but the 2.5's are still in many of the neighbouring countries.

This is a marketing strategy to get you into their dealerships more often, they  now use an oil thats inferior to Dexos fully synth with its extended change intervals as at the 10k service all they do is oil and filter + the "incredibly" important silicon window spray and then even thats only repeated after every 30k km

 

Its "no issue to you" as thats what you accept, I dont as they used to have 15k intervals and NOTHING in the vehicle between 2018 and 2019 has changed whatsoever. Same engine 100%

If you look at the list of almost all their other vehilces it still shows 15k intervals when using dexos 2 diesel or 1 for petrol.

Ive also notice they mention this 15w40 oil as being semi synthetic but in fact its normal mineral oil as the only  one they  supply that has CI4 rating @15w40, another at 15w30 is a semi but no the one they now specify

[kannot]

8 hours ago, KittenKong said:

The bottom line is: if you dont like the short service interval buy another brand with a longer one.

The  bottom line is if I went to a  dealer and bought a new "old  stock" storm model built in December 2017 classified 2018MY (still available) identical to the 2019 model  theyd  have totally different intervals but be identical cars. However  a  note from the Thai  MD ( again on their press  page) says they are offering a "new service package" even for older  cars when you  can "save money", reality is they use cheaper  oil and changes are  more often and those older cars  will then start the " new intervals"          followed  by "customers  wishing to us  Fully  synthetic  oil may still do so".

[KittenKong]

5 hours ago, kannot said:

The  bottom line is if I went to a  dealer and bought a new "old  stock" storm model built in December 2017 classified 2018MY (still available) identical to the 2019 model  theyd  have totally different intervals but be identical cars.

OK, so do that then if it is important to you.

[KittenKong]

7 hours ago, kannot said:

Australia is one and Darwin way will be an identical climate and its 15k and their Colorados are made in ???? Thailand, and use the 2.8 engine but the 2.5's are still in many of the neighbouring countries.

Maybe in AUS people dont overload their pickups with 10 tons of pineapples and the entire family sitting on top as they do here? Maybe in AUS overall usage is more sensible?

 

7 hours ago, kannot said:

This is a marketing strategy to get you into their dealerships more often, ....

Quite possibly so. So your option is to buy another brand or an older model of the same brand. Or just carry on tilting at windmills as mentioned.

I dont really see what the problem is. It's not as if all manufacturers had reduced the service period for all vehicles overnight, leaving you with no choice at all.

[Kwasaki]

12 hours ago, kannot said:

Shows me its got 150hp and low torque figures so unless it weighs  bugger all its a no go

You are so funny it goes very well.

I'd like the twin turbo version but TIT.

Goodluck with the Chevi.

[Kwasaki]

11 hours ago, kannot said:

150hp and 350nm = gutless

colorado 180hp and 440nm

ranger 210 and 500nm

they may as well put a go cart engine in it

Well you said Isuzu nothing new and there is also you said the Toyota's are under-powered keep it up.

If you want to go racing in your Chevi put a V8 in it as you don't seem bothered about economy or service centres.

[transam]

1 hour ago, Kwasaki said:

Well you said Isuzu nothing new and there is also you said the Toyota's are under-powered keep it up.

If you want to go racing in your Chevi put a V8 in it as you don't seem bothered about economy or service centres.

Folk look at HP numbers but don't look at torque (grunt) at LOW rpm where a truck wants it....????

[Issanman]

This is what they put in my 2017 High Country Storm earlier this year at Chevrolet in Udorn Thani:

The tag they put on the steering wheel says to return in 9 months or after adding an additional 15000 km.

Checking the dipstick tells me that it is using no oil.

My truck currently has 18500 km on it. The computer says that my average fuel economy is about 13.5 km/liter.