Hi All

For many years I have purchased flight tickets from Kangwal Travel in Ubon off the Chayangkul Road. My wife's family visit here (UK) every six months to help out with my son Jack and 2 tickets a year are purchased from their office. However, since the departure of Nittaya the last manager the service has become terrible and to deal with them from arms length here through email is becoming more and more frustrating as they never come back to me with prices fast enough and got the itineary wrong last time round costing us more money last minute. It's a shame really because it was in a convenient lcation for family to collect tickets after a visa had been secured in Bangkok.

If anyone knows of any other local travel agents operating in and around the city then the contact details would be very much appreciated so that I have an alternative to use in future. All the agents I know here in UK will only let me book departing UK and not BKK unless charging over the odds on ticket price. Thanks.

Jay

Hi All

For many years I have purchased flight tickets from Kangwal Travel in Ubon off the Chayangkul Road. My wife's family visit here (UK) every six months to help out with my son Jack and 2 tickets a year are purchased from their office. However, since the departure of Nittaya the last manager the service has become terrible and to deal with them from arms length here through email is becoming more and more frustrating as they never come back to me with prices fast enough and got the itineary wrong last time round costing us more money last minute. It's a shame really because it was in a convenient lcation for family to collect tickets after a visa had been secured in Bangkok.

If anyone knows of any other local travel agents operating in and around the city then the contact details would be very much appreciated so that I have an alternative to use in future. All the agents I know here in UK will only let me book departing UK and not BKK unless charging over the odds on ticket price. Thanks.

Jay

Jay Kangwal is still the best, service is still the same, just booked flight for my wife and could not have better service.

Could not use any other.....

Marco

That's strange 'cause the last few times i've had to work hard to give them business. One thing that it might be is the fact I continue to contact them and ultimately book through email. Maybe the new staff/manager struggles to communicate with me in this way and lacks some confidence. If I was there booking in the shop it would probably be fine but they rarely come back quick when I ask flight availibility which is a little enoying to email several times before a reply. Anyway, if they are the only ones there in Ubon looks like I could be stuck with them for now and I'll just have to make do. Cheers.

Jay

Marco

That's strange 'cause the last few times i've had to work hard to give them business. One thing that it might be is the fact I continue to contact them and ultimately book through email. Maybe the new staff/manager struggles to communicate with me in this way and lacks some confidence. If I was there booking in the shop it would probably be fine but they rarely come back quick when I ask flight availibility which is a little enoying to email several times before a reply. Anyway, if they are the only ones there in Ubon looks like I could be stuck with them for now and I'll just have to make do. Cheers.

Jay

Well give them a business,, i was there with friend, and it was full and phone ring all the time with 4 ladies inside they where busy and looks like business is running good.

there is CLV or CVL travel office beside Swing bar, never seen any one enter to that office or been inside there,,,,u might wanna try that, no i dont have email or anything, didnt evn found from the net.

And you know how it is here,, overseas customers dont have prority as cash flow inside constantly from the doors.....

Hi Marco,

It might be as you say because the Kangwal office is getting more busy now. If they have 4 staff and business is good then that could be why they are taking time to reply. I'll take your advise also to keep away from the other CLV travel agent if they have little or no custom and stay with Kangwal. "Better the devil you know than the devil you don't" Kangwal have a website also which is as follows: Not sure you've seen this or not but put it on your fav's for future reference.

http://www.kangwal.com/

This is useful 'cause I keep forgetting where I put their contact details.

Cheers for the help mate.

Jay