Can you be more specific? How much are we talking about?
I have a hard time believing that a bank would just close an account and keep the money, unless dormancy fees are being charged and the balance eventually goes to zero. I do know several people who lost their accounts this way. If they force a customer to close the account for another reason such as changed regulations or risk assessment, then from many reports, they do let the customer withdraw the remaining balance when closing the account.
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