Contacting Nat West Bank U.K.

[Joinaman]

Hi there

hoping someone can help a friend of mine

hes lost his wallet with everything in it, and needs to contact his bank in Stockton on tees

been trying the numbers, but keep getting either no answer, or wrong number 

anyone know what is the correct number to ring ?

trying +44 345 7887444

and + 44 0345 7888444

not sure what I’m doing wrong here, and he’s old and struggles to even use a smart phone now

any help would be much appreciated,

he needs to cancel his bank card (not debit or credit card) and order a new one 

this would go to his daughters, who would then post on to him here in Thailand 

Edited January 14, 2021 by Joinaman

[ubonjoe]

Moved to the Home Country Forum

[Upnotover]

Number on the website;

 

Lost or stolen cards and cheque books

 

Overseas: +44 1268 500 813

[Pmbkk]

Address for Natwest Stockton on Tees
123 High Street
Stockton-on-tees
County Durham
TS18 1NW
Telephone: 03457 888444 (Central Customer Services)
So from Thailand +44  3457 888444 

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Edited January 14, 2021 by Pmbkk

[Joinaman]

36 minutes ago, Upnotover said:

Number on the website;

 

Lost or stolen cards and cheque books

 

Overseas: +44 1268 500 813

 Thanks upnotover

just found that for him to try 

[Joinaman]

16 minutes ago, Pmbkk said:

Address for Natwest Stockton on Tees
123 High Street
Stockton-on-tees
County Durham
TS18 1NW
Telephone: 03457 888444 (Central Customer Services)
So from Thailand +44  3457 888444 

--

 

Thanks pmbkk

have these numbers already, but kept coming through saying number no accepted , try again

will let him try the lost cards number first, 24 hrs then try these numbers , which are only 10-5pm U.K. time