Staying abroad, change your mobile phone, how to keep the Thai bank apps working?

[The Hammer2021]

On 7/31/2021 at 1:56 AM, Namplik said:

Thumbs up for Krungsri then. But I guess you need to be in Thailand to change the number, go to a Krungsri branch? 

No. Online banking or telephone  support

[The Hammer2021]

On 10/4/2021 at 2:26 AM, Namplik said:

So why do you comment here and only give false information? Thank you to @ClaytonSeymour , he is absolutely 100% correct! 

Report  people who give false information to get the information removed and the troll suspended

[mtls2005]

15 hours ago, RoninTech said:

How are people getting SMS's sent to their Thai SIM while in another country?  Are you paying for expensive roaming packages or does it just work if you have the Thai SIM in your phone?

First, top up your account to say 500 baht. Use 10 baht top ups at a machine to increase expiry to 365 days.

 

Enable international roaming.  https://www.ais.th/roaming/en/register.html

 

Consider WiFi Calling.  https://www.ais.th/4g/vowifi/en/

 

No need for a package, unless you want one. Simply turn on your phone, get a signal (or use WiFi calling), then request an SMS OTP, it should come through. 

 

According to AIS's info:  https://www.ais.th/roaming/en/package.html

 

Receiving SMS while abroad is Free of Charge.

 

Sending an SMS from the U.S. to thl would be 9.63 baht.

[RoninTech]

3 hours ago, mtls2005 said:

First, top up your account to say 500 baht. Use 10 baht top ups at a machine to increase expiry to 365 days.

 

Enable international roaming.  https://www.ais.th/roaming/en/register.html

 

Consider WiFi Calling.  https://www.ais.th/4g/vowifi/en/

 

No need for a package, unless you want one. Simply turn on your phone, get a signal (or use WiFi calling), then request an SMS OTP, it should come through. 

 

According to AIS's info:  https://www.ais.th/roaming/en/package.html

 

Receiving SMS while abroad is Free of Charge.

 

Sending an SMS from the U.S. to thl would be 9.63 baht.

Brilliant, thanks @mtls2005!  I've done all this except for WiFi calling which AIS doesn't support on my phone (Pixel 1).  That's really cool that OTP SMS's come through for free.

[ClaytonSeymour]

On 9/25/2021 at 8:41 PM, ClaytonSeymour said:

Having just purchased a new iPhone, I’d like to post an update to this topic. Krungsri banking app now requires a mobile data connection via a Thai SIM card in order to transfer it to a new device.

 

The TTB banking app, as per setting up from new, also requires this to transfer the app to your new device.

 

My wife banks with Krung Thai, this app simply transferred over during the quick, iPhone to iPhone transfer & she was able to log straight in - even before she’d swapped the Thai SIM card over to her new phone.

 

Slightly off topic, I also had the Krungsri @ccess Mobile  app (mutual funds) on my old device. Currently this is lost, as the app just shuts down, the moment I attempt to open it on my new device.

 

 

Just bumping this thread to note that having just moved to a new iPhone, whilst the above still works for the TTB app, I hit a stumbling block with the Krungsri app. Having submitted my bank account and passport numbers on the identification page this popped up,  "Digital authentication is required before using Krungsri app. Please bring your ID card to update your photo for digital authentication registration at any Krungsri branch near you."

 

I thought I'd done the digital authentication back in May, I was getting constant reminders to go and have my photo taken, so when I obtained my new bank card, I also asked them to do this. The notifications ceased. Anyway, my wife rang Krungsri this morning & was told that when switching to a new mobile phone, you must go to a branch for another mug shot.

 

Fortunately, Krungsri still have online banking. Account & passport number sufficient to reset my password (forgotten it as I hadn't logged in for over 3 years). I'm also going to transfer most of the funds in there to TTB & leave a nominal amount - Krungsri's loss not mine. 

 

Seemingly, Krungsri have gone from being the easiest to transfer to a new device, to impossible without making an unscheduled trip back to Thailand.

[oldcpu]

On 7/30/2021 at 1:03 PM, kuzie57 said:

Get a VPN.

 

In regards to this old thread, I think kuzie57 was thinking of VOIP and not VPN.

 

I have not researched this, but I suspect one can obtain a Thailand VOIP number that includes SMS functionality (albiet one needs to pay extra for such service).  This will give one a Thai phone number (which can be SMS capable for even more cost) that one can use anywhere in the world.  One not even need a sim in their phone to use the VOIP.

 

Then when outside of Thailand one can then run a VOIP app on any mobile phone (with a sim from a completely different country, and even without a sim in one's mobile phone, if one has WiFi) and as long as one has the correct username and password, one can then access one's VOIP phone number, and then use one's mobile phone with the Thai phone number provided by the VOIP service.

 

I suspect (but do not know if the case) that Thailand banks would not even be aware one is using a VOIP #, and even if they were aware, since it is a Thai phone # they may not care.  However the VOIP # would have had to be used when first setting up one's mobile banking.

 

Having typed that, I do not adopt that approach. Its extra money and extra inconvenience. Typically a VOIP app running on one's mobile phone drains the power on one's phone 2x the normal speed and not so pleasant.  Typically each use of a VOIP # (for voice or SMS) costs one money (in addition to any monthly charge).  And I find in launching the VOIP app there is typically a lag when using such.

 

But it is a possible approach for one who does not mind those limitations.

Edited 3 hours ago by oldcpu

[gamb00ler]

On 7/31/2021 at 10:36 AM, lanng khao said:

Love the kasikorn app, you can't beat your Mrs sending a screenshot of the electricity bill and you pay it in while your in UK in seconds..????

If PEA is your power provider, you can just take a photo of the bar code on an old bill and keep it in your phone and then use that to pay the bill with KBank app.  That worked for me a couple of years ago when the PEA meter reader left the neighbor's bill in our mailbox and our's was lost.

[Digitalbanana]

53 minutes ago, gamb00ler said:

On 7/31/2021 at 10:36 AM, lanng khao said:

Love the kasikorn app, you can't beat your Mrs sending a screenshot of the electricity bill and you pay it in while your in UK in seconds..????

If PEA is your power provider, you can just take a photo of the bar code on an old bill and keep it in your phone and then use that to pay the bill with KBank app.  That worked for me a couple of years ago when the PEA meter reader left the neighbor's bill in our mailbox and our's was lost.

With the KBank mobile app for MEA bills one just needs to set up a Payment transfer favorite for MEA with the contract account and each month the bill amount appears within the KBank app to pay. There is no need to even see the bill or do any bar coding.

[scorecard]

On 7/28/2021 at 10:43 PM, Namplik said:

Yes indeed, in times like this we should treat the Thai sim like really valuable object and keep it in our home ???? I do however bring it with me all the time in my dual sim phone. Makes me think twice about that now....

 

 

That is a very interesting question! 

I was in Australia for about 2 years. I maintained my AIS post pay account. when I wanted to pay a bill in Thailand I removed my Australian SIM and reinserted my AIS SIM. 

 

Then opened my internet banking for either K Bank or BBL. Transfer to pay a local (Thailand) bill worked every time.

 

Then of course removed my AIS SIM and reinserted my Australian Telecom SIM.