ezzra Posted July 4, 2023 Share Posted July 4, 2023 2 fairly recent model laptops using Windows 10/Chrome having issues in connecting to sites like Jet-star and Thai airways, have tried different browsers, cleared history and cookies and rested everything to fresh, still can connect to the above sites, any ideas or recommendation to a good techie in BKK? Link to comment Share on other sites More sharing options...
Popular Post doctormann Posted July 4, 2023 Popular Post Share Posted July 4, 2023 10 minutes ago, ezzra said: 2 fairly recent model laptops using Windows 10/Chrome having issues in connecting to sites like Jet-star and Thai airways, have tried different browsers, cleared history and cookies and rested everything to fresh, still can connect to the above sites, any ideas or recommendation to a good techie in BKK? If you are using a VPN then try temporarily either turning it off or use it with a Thailand server. Worth a try. 1 1 1 Link to comment Share on other sites More sharing options...
OneMoreFarang Posted July 4, 2023 Share Posted July 4, 2023 Is your time and location setting correct? If you would use i.e. NY as location but you set your time to the correct time for Bangkok, then you will have problems, at least with some websites. Apart from that, don't install any new utils and apps to make the situation better. Delete any software which you don't need and likely things will be better. Link to comment Share on other sites More sharing options...
ezzra Posted July 4, 2023 Author Share Posted July 4, 2023 Have VPN but it's disconnected, and all aspects of time date and location and other setting are all correct, strange though, that on my third, 15 years old Win7/Chrome laptop, i have no issues with the above sites at all, it's a conundrum alright. Link to comment Share on other sites More sharing options...
KannikaP Posted July 4, 2023 Share Posted July 4, 2023 32 minutes ago, ezzra said: still can connect to the above sites Do you mean 'Still CANNOT connect to the sites'? Link to comment Share on other sites More sharing options...
lopburi3 Posted July 4, 2023 Share Posted July 4, 2023 (edited) As a test you get nothing using these links https://www.jetstar.com/th/en/home? https://www.thaiairways.com/ Edited July 4, 2023 by lopburi3 Link to comment Share on other sites More sharing options...
JBChiangRai Posted July 4, 2023 Share Posted July 4, 2023 Try setting DNS1 to 4.4.4.4 and DNS2 to 4.4.8.8 (ie Google's DNS service) Link to comment Share on other sites More sharing options...
MJCM Posted July 4, 2023 Share Posted July 4, 2023 (edited) 12 minutes ago, JBChiangRai said: Try setting DNS1 to 4.4.4.4 and DNS2 to 4.4.8.8 (ie Google's DNS service) The Google Public DNS IP addresses (IPv4) are as follows: 8.8.8.8 8.8.4.4 https://developers.google.com/speed/public-dns/docs/using Edited July 4, 2023 by MJCM 1 Link to comment Share on other sites More sharing options...
JBChiangRai Posted July 4, 2023 Share Posted July 4, 2023 4 minutes ago, MJCM said: The Google Public DNS IP addresses (IPv4) are as follows: 8.8.8.8 8.8.4.4 https://developers.google.com/speed/public-dns/docs/using Oops, I had a senior moment Link to comment Share on other sites More sharing options...
gargamon Posted July 4, 2023 Share Posted July 4, 2023 Please explain what you mean by “issues“. Is cloudflare blocking access? That happens to me a lot these days. Link to comment Share on other sites More sharing options...
ezzra Posted July 4, 2023 Author Share Posted July 4, 2023 (edited) 1 hour ago, KannikaP said: Do you mean 'Still CANNOT connect to the sites'? While all the other site connecting with no issues with TG as soon as i enter data i get ' siteName is not defined' and with Jetstar i can't log on or complete the booking as the site just hangs for ever or it says: 'you're not authorised to use this server' Edited July 4, 2023 by ezzra Link to comment Share on other sites More sharing options...
sirineou Posted July 4, 2023 Share Posted July 4, 2023 (edited) 2 hours ago, doctormann said: If you are using a VPN then try temporarily either turning it off or use it with a Thailand server. Worth a try. I was about to say that. When I reset my VPN I often have issues with Thai websites and conversely with US sites if I forget to set the GPS to the US PS: later on in the tread I see that you dont have a VPN. Perhaps you have an antiviruses and your security settings restrict some websites Edited July 4, 2023 by sirineou 1 Link to comment Share on other sites More sharing options...
ezzra Posted July 4, 2023 Author Share Posted July 4, 2023 I disabled the anti virus and the ad block i have on my laptops and the problems seems to work themselves out, thank for one and all. 1 Link to comment Share on other sites More sharing options...
lopburi3 Posted July 4, 2023 Share Posted July 4, 2023 1 minute ago, ezzra said: I disabled the anti virus and the ad block i have on my laptops and the problems seems to work themselves out, thank for one and all. You have started Windows defender anti virus I hope - that should be all you need but important to have something. 1 Link to comment Share on other sites More sharing options...
dsj Posted July 5, 2023 Share Posted July 5, 2023 21 hours ago, ezzra said: 2 fairly recent model laptops using Windows 10/Chrome having issues in connecting to sites like Jet-star and Thai airways, have tried different browsers, cleared history and cookies and rested everything to fresh, still can connect to the above sites, any ideas or recommendation to a good techie in BKK? You might have Internet Protocol Version 6 (TCP/IPv6) checked, as some router/wifi routers doesn't like using that, I know that one of mine Wifi/router doesn't like it. Sometimes when you do a Windows 10 software update it will check the box. Go in Control Panel click on Network and sharing Center then on the top left corner click on change adapter settings, then right click on the connection you are using and chose properties, then scroll down to where it says Internet Protocol Version 6 (TCP/IPv6) and see if it's uncheck, then give it a try. 1 Link to comment Share on other sites More sharing options...
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