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Posted
16 minutes ago, phetphet said:

Don't know how true this is, but I was recently told by someone that Sky (UK Satellite provider) will be changing their security procedures to access their boxes, and this could stop, either temporarily or permanently any IPTV company using their channels.

Same old heresy that's been around for years.   I'll deal with it as and when and IF it happens.

  • Agree 2
  • 3 weeks later...
Posted

I've use Wizz for a few years now after using HD Prime for a couple of years. Wizz seems to be cheaper for a yearly subscription but what's the point in them having all the channels listed where a large majority of them simply don't work or buffer badly.  Initially their responses to enquiries were polite and timely as are my enquiries - always, but recently they are abrupt and abusive and it's always some other parties fault, never theirs. My suggestion to Wizz is that you have the wrong people in customer support. 

Will I renew again? Probably as they are the best of a bad bunch.

  • Agree 2
Posted
On 3/6/2024 at 2:28 PM, brewsterbudgen said:

 

I use PerfectPlayer (which used to be PulseTV).  It's been glitchy for a while too (there's a separate thread running) and I was thinking of switching to WizzTV as it usually gets good feedback.  Now I'm not so sure!

I was a Pulse subscriber since 2016. The switch to PerfectPlayer has been a crap but it's certainly improved over the last few months

 

Posted
On 9/19/2024 at 9:30 AM, Just Curious said:

I've use Wizz for a few years now after using HD Prime for a couple of years. Wizz seems to be cheaper for a yearly subscription but what's the point in them having all the channels listed where a large majority of them simply don't work or buffer badly.  I

Will I renew again? Probably as they are the best of a bad bunch.

 

So channels don't work or buffer but you will still renew? I wouldn't and I would bin HDprime if I couldn't watch my EPL seamlessly.

Posted

I know plenty of people in Pattaya with Wizz, all complain that it buffers, nothing is ever their fault and that the guy who does the live chat outright rude.

 

He gobbed off to me one day on the live chat, then sent me an email with a transcript of the conversation and edited out all his rude language, that tells you alot. Certainly wont be renewing with him again.

 

So, what can anybody recommend other than wizz at the moment please? 

Posted
On 9/25/2024 at 10:50 AM, sungod said:

I know plenty of people in Pattaya with Wizz, all complain that it buffers, nothing is ever their fault and that the guy who does the live chat outright rude.

 

He gobbed off to me one day on the live chat, then sent me an email with a transcript of the conversation and edited out all his rude language, that tells you alot. Certainly wont be renewing with him again.

 

So, what can anybody recommend other than wizz at the moment please? 

info(at)perfectplayer.tv

  • Thanks 1
  • 2 months later...
Posted

Just trying to renew my subscription for the 3rd year but I can't get into their WEB site = "Access Denied" turn your VPN off. Well I have and still no access!!

 

Can someone give me the WizzTV customer support email address?

 

BTW I'd give them 9 out of 10 for their streaming service, on 3BB, out here in the rice paddies of Isaan.

 

Thank you in advance

Wizz Access.jpg

Posted
6 hours ago, bdenner said:

Just trying to renew my subscription for the 3rd year but I can't get into their WEB site = "Access Denied" turn your VPN off. Well I have and still no access!!

 

Can someone give me the WizzTV customer support email address?

 

BTW I'd give them 9 out of 10 for their streaming service, on 3BB, out here in the rice paddies of Isaan.

 

Thank you in advance

Wizz Access.jpg

Wonder if it's got anything to do with this.

 

https://www.europol.europa.eu/media-press/newsroom/news/european-law-enforcement-stops-illegal-iptv-service-providers

Posted (edited)
7 hours ago, bdenner said:

Just trying to renew my subscription for the 3rd year but I can't get into their WEB site = "Access Denied" turn your VPN off. Well I have and still no access!!

 

Can someone give me the WizzTV customer support email address?

 

BTW I'd give them 9 out of 10 for their streaming service, on 3BB, out here in the rice paddies of Isaan.

 

Thank you in advance

Wizz Access.jpg

They don't have an email support, just a chat button. 

 

I just tried their webpage> order button, and it opened for payment and subscription.

 

Might be worth a try,or use the chat button, to query renewal.

 

https://www.wizztv.co.uk/

 

And this is what I got when clicking on chat, how do I renew my subscription.

 

 

Screenshot_20241128_154121_DuckDuckGo.jpg

Edited by Raindancer
Posted
14 minutes ago, Raindancer said:

They don't have an email support, just a chat button. 

 

I just tried their webpage> order button, and it opened for payment and subscription.

 

Might be worth a try,or use the chat button, to query renewal.

 

https://www.wizztv.co.uk/

 

And this is what I got when clicking on chat, how do I renew my subscription.

 

 

Screenshot_20241128_154121_DuckDuckGo.jpg

Additional comments deleted by user

Posted (edited)
1 hour ago, Raindancer said:

They don't have an email support, just a chat button. 

 

I just tried their webpage> order button, and it opened for payment and subscription.

 

Might be worth a try,or use the chat button, to query renewal.

 

https://www.wizztv.co.uk/

 

And this is what I got when clicking on chat, how do I renew my subscription.

 

 

Screenshot_20241128_154121_DuckDuckGo.jpg

There is the problem, I can't get into their site!!!!

 

BTW. I have found an email address to their sales department so will try to go down that route.

Thanks all for your input.

Edited by bdenner
More info
  • Like 1
Posted
1 minute ago, bdenner said:

There is the problem, I can't get into their site!!!!

It opens fine for me.   It sounds as if they are monitoring your IP address or ISP and blocking you for some reason.

 

Did you ever share your account with anyone else?

If not, try using a vpn to say, Singapore and then click on the link I sent.

 

Or......if you are using a vpn, to reach their site, turn it off snd try agsin. 

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