djeetyet Posted April 18 Share Posted April 18 Went to Bangkok Bank to use my Schwab debit card for a Cash Advance only to be told that my card no longer worked in their system. I have used this card before with no hassles. Has anyone else encountered this problem and is there a fix for it? If there has been a previous thread regarding this topic please leave a link. I searched and could not find one. Link to comment Share on other sites More sharing options...
TheAppletons Posted April 18 Share Posted April 18 Have you tried using the card in an ATM to make a withdrawal? If that works, then it's employee error. (Since Schwab refunds 100% of all ATM fees, I'm wondering why you bother with the "cash advance" route when you can just withdraw from the ATM free of charge. Your money, your choice, of course.) Link to comment Share on other sites More sharing options...
treetops Posted April 18 Share Posted April 18 Did they even try the card or just wave you away with that excuse? Link to comment Share on other sites More sharing options...
djeetyet Posted April 18 Author Share Posted April 18 2 hours ago, TheAppletons said: Have you tried using the card in an ATM to make a withdrawal? If that works, then it's employee error. (Since Schwab refunds 100% of all ATM fees, I'm wondering why you bother with the "cash advance" route when you can just withdraw from the ATM free of charge. Your money, your choice, of course.) I did not try the ATM machine as I like to withdraw one large amount rather than many smaller ATM machine withdrawals Link to comment Share on other sites More sharing options...
djeetyet Posted April 18 Author Share Posted April 18 2 hours ago, treetops said: Did they even try the card or just wave you away with that excuse? Yes, I believe they actually tried the card. Link to comment Share on other sites More sharing options...
Crossy Posted April 18 Share Posted April 18 48 minutes ago, djeetyet said: I did not try the ATM machine as I like to withdraw one large amount rather than many smaller ATM machine withdrawals I would try the card in an ATM, if it does actually function you have pilot bank-employee error, if it doesn't then it's time to talk to your bank. Link to comment Share on other sites More sharing options...
JoseThailand Posted April 18 Share Posted April 18 I believe they stopped doing cash advance on debit cards. So maybe they told you the truth. Link to comment Share on other sites More sharing options...
JoseThailand Posted April 18 Share Posted April 18 Btw, doesn't Schwab reimburse ATM fees? Why did you need cash advance in the first place? Link to comment Share on other sites More sharing options...
djeetyet Posted April 18 Author Share Posted April 18 44 minutes ago, JoseThailand said: I believe they stopped doing cash advance on debit cards. So maybe they told you the truth. Yes, it is a debit card. Do you have a link to this information? Link to comment Share on other sites More sharing options...
djeetyet Posted April 18 Author Share Posted April 18 44 minutes ago, JoseThailand said: Btw, doesn't Schwab reimburse ATM fees? Why did you need cash advance in the first place? Yes Schwab reimburses, but I find the cash advance most convenient and can get large sums of money rather than withdrawing many many times from the ATM machine Link to comment Share on other sites More sharing options...
JoseThailand Posted April 18 Share Posted April 18 35 minutes ago, djeetyet said: Yes, it is a debit card. Do you have a link to this information? It's a word of mouth Link to comment Share on other sites More sharing options...
treetops Posted April 20 Share Posted April 20 On 4/18/2024 at 12:51 PM, djeetyet said: Yes, it is a debit card. Do you have a link to this information? It was mentioned here but reading the first few responses it seems to have been a false alarm. https://aseannow.com/t opic/1258853-is-it-true-no-more-cash-advancesover-counter-withdraw with-a-foreign-atm-debit-card/ Link to comment Share on other sites More sharing options...
lom Posted April 20 Share Posted April 20 On 4/18/2024 at 6:53 PM, djeetyet said: Yes Schwab reimburses, but I find the cash advance most convenient and can get large sums of money rather than withdrawing many many times from the ATM machine Maybe you could do a one-time exception to your rule just for test purpose? 2 Link to comment Share on other sites More sharing options...
Everyman Posted April 21 Share Posted April 21 I find it unwise to “abuse” the Schwab ATM refund policy by using it too much. I don’t want to temp them to change it. Link to comment Share on other sites More sharing options...
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