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Posted

I have an old ipad with iOS 12. Everything regarding ASEAN Now worked fine until a few months ago. I am now unable to respond to items as the reply box has become small and unusable. See the attachment.

The emojis don't work either. I can login and read the site.

Everything is normal on my Android phone, PC and laptop. 

Has anyone else has this problem? How can it be solved?

IMG_3822.jpg

Posted
5 hours ago, george said:

Which broswer are you using? Safari? Chrome? Try the other one please and let us know.

I only have Safari and a text browser. Every other browser won't download because they require iOS 14 and up.

Thanks.

Posted

Try to clear browser cache of your Safari.

 

Mobile Safari for iOS (iPhone, iPod touch, iPad)
  1. From the home screen, Select Settings > Safari.
  2. At the bottom of Safari's settings screen, Select Clear Cache.
  3. Confirm when prompted.
 
 
Posted

Thanks mate. I had tried that previously and tried it once more just in case.

Still doesn't allow replies as seen on this photo (taken with my Samsung)

17185437464708368285161958819709.jpg

Posted

Apple forum discussion

 

https://discussions.apple.com/thread/253993028

 

The issue is likely a webkit change between 12 and 13 that nothing can be done to solve. It looks like the input box is not being drawn correctly to the correct initial size. Does this happen for all new dialog boxes or just the reply box ?  Is it possible that a setting was changed  either for safari or graphics display a few months ago ?

 

Posted
11 hours ago, degrub said:

Apple forum discussion

 

https://discussions.apple.com/thread/253993028

 

The issue is likely a webkit change between 12 and 13 that nothing can be done to solve. It looks like the input box is not being drawn correctly to the correct initial size. Does this happen for all new dialog boxes or just the reply box ?  Is it possible that a setting was changed  either for safari or graphics display a few months ago ?

 

Thanks for replying. It is only the reply box that  doesn't work. I can read the site. I haven't changed anything recently, or at all in the last few years. 

Also, the icons except for  "like"  do not pop up. 

I had assumed that AseanNow had changed or updated something recently.

P.S. I tried to download other browsers, like Chrome, Firefox, Brave, Opera, Edge etc., and all of them refused to download and install because of iOS 12 .

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