The 2 year old washing machine is banging on a spin cycle. It sounds like the shocks are worn out. As i am away, i told my wife to call the Electrolux Service center to come and fix it. Anyway, they came today and i am now very angry. The "technician" ran a empty spin cycle and diagnosed that there is no problem, but we should...

 

1. Use less fabric softener.

2. Reduce the spin speed from 1200rpm to 600rpm!

 

My wife paid the 850bt call out fee for this!! I have told her to call up again and make a complaint, but she is reluctant. I would have kicked the f****n idiot out of the house!!!

 

 

 

 

 

 

One reason i use a launderette here

7 hours ago, stubuzz said:

I would have kicked the f****n idiot out of the house!!!

Settle down mate, no need for hostility. 

 

I've been dealing with the Electrolux people for many years, very nice, helpful people. 

 

Go to their office, not far from BPH, they will sort out your problem. 

 

https://maps.app.goo.gl/ARCz2kxkjyM69ELKA

 

1 hour ago, scubascuba3 said:

One reason i use a launderette here

Public spaces and facilities like toilets, park benches, and swimming pools are inherently unclean, without exception. Public laundromats, in particular, can harbor various germs and bacteria due to the nature of the items being washed, which often include bodily fluids and food debris. While a regular wash cycle can reduce a significant amount of germs, it may not eliminate all microorganisms, especially when cold-water washes are used.

9 hours ago, stubuzz said:

I would have kicked the f****n idiot out of the house!!!

oh you are such a gentleman, proper British?

1 hour ago, StraightTalk said:

Public spaces and facilities like toilets, park benches, and swimming pools are inherently unclean, without exception. Public laundromats, in particular, can harbor various germs and bacteria due to the nature of the items being washed, which often include bodily fluids and food debris. While a regular wash cycle can reduce a significant amount of germs, it may not eliminate all microorganisms, especially when cold-water washes are used.

Sounds like you may have OCD

Just before the spin cycle, spread your clothes inside so they don't form heavy balls

1 hour ago, frequentatore said:

Just before the spin cycle, spread your clothes inside so they don't form heavy balls

He's got a front loader, you can't open the door until wash cycle is complete

 

1 hour ago, scubascuba3 said:

Sounds like you may have OCD

I avoid engaging with baiting messages, especially those that are dumb and inconsiderate, veering off the subject matter and designed solely to antagonize.

12 hours ago, stubuzz said:

washing machine is banging on a spin

It's a front loader, it sounds like it need levelling, if it is sitting on an uneven surface it will jump around. 

 

When you return to Pattaya, go into the Electrolux office, talk to the old guy there, his English is OK. 

 

25 minutes ago, StraightTalk said:

I avoid engaging with baiting messages, especially those that are dumb and inconsiderate, veering off the subject matter and designed solely to antagonize.

i was being factual

23 minutes ago, SAFETY FIRST said:

It's a front loader, it sounds like it need levelling, if it is sitting on an uneven surface it will jump around. 

 

When you return to Pattaya, go into the Electrolux office, talk to the old guy there, his English is OK. 

I leveled it myself. It has been silent for 2 years.

 

I don't live in Pattaya.

1 minute ago, stubuzz said:

I leveled it myself. It has been silent for 2 years.

 

I don't live in Pattaya.

I've only owned front loaders, the Mrs was always putting in too many clothes etc,causing the machine to jump around. 

The machine would occasionally move and needed repositioning. 

 

5 hours ago, Dante99 said:

oh you are such a gentleman, proper British?

English, actually.

When i pay an engineer from a large multi-national company to fix an appliance, i will not accept a b/s face-saving excuse as a diagnosis to cover their laziness and or incompetence.

I checked the washing machine myself in August and by pushing down on the drum i could replicate the knocking sound pointing to a worn shock absorber.

However, as the video now shows, the knocking sound has increased significantly and is worse at a slower speed.