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Optician shop - REALLY BAD

LTHAI

By LTHAI
in General Topics

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LTHAI Apprentice Member

LTHAI

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Paid  a very high price, higher than EU or USA for a pair of reading glasses, and the quality is horrible.  One or both lenses fall out about every three weeks (probably poor edge grinding not consistent with the frame)  but more than that the frame was promoted as Lacoste -  the same green alligator.  It turns out it is a Chinese brand called Alligator!  The plastic pieces that touch your nose are obviously very low in plastic and cause sores constantly.

 

In short, this chain is deceptive, overcharges, and has very poor quality, avoid at all costs.  They are a total rip off.

 

 

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ukrules Star Member

ukrules

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I went to a local branch of the same optician, I saw the name in the notify emails but I won't mention it here.

 

However my experience was very positive.

 

I want in there to buy a pair of replacement glasses for being short sighted - I see much better at distances when wearing them than when I don't wear them.

Anyway, the Mrs picked out a couple of pairs which looked quite nice and they said it was but 1 get 1 free - which is kind of a misnomer as they weren't cheap anyway so I got 2.

This was back in about 2021 and they're great, both of them.

 

About 6 months later this particular branch shut down, presumably due to a lack of business. Which sucks as I'll need to take my chances again in the future

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OneMoreFarang Star Member

OneMoreFarang

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1 hour ago, LTHAI said:

the frame was promoted as Lacoste

If that is the case, then I guess you can sue them for fraud or whatever that is called.

 

With some street vendor that is probably difficult, but with a real shop you should be able to demand the real thing - or else.

If, of course, the name of that brand was never mentioned and it was you who assumed something wrong, now that is obviously your fault and problem. 

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NowNow Gold Member

NowNow

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6 minutes ago, BritManToo said:

Zenni is a Chinese company shipping through Singapore.

I'm only 305km from China.

 

Nope. Zenni is based in the USA. 

The company is based in Novato, California, where it employed 100 people in 2020. It has 1,000 employees at its 248,000-square-foot Chinese factory in Danyang, Jiangsu.

 

https://en.wikipedia.org/wiki/Zenni_Optical#:~:text=The company is based in,Chinese factory in Danyang%2C Jiangsu.

 

https://www.selectspecs.com/about-us/lab/

 

OUR OVERSEAS LABORATORIES...

Since 2005, we have operated with 2 additional laboratories based in Hong Kong and China, both these labs are overseen by our UK team to ensure production is completed to the same level you would expect from our UK facility.

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