Ralf001 Posted 2 hours ago Share Posted 2 hours ago 10 minutes ago, wensiensheng said: The issue is not the toothbrush and its cost ffs. It’s the managers response to the customers comment. The toothbrush is the root of the issue though. Link to comment Share on other sites More sharing options...
Tidal wave Posted 2 hours ago Share Posted 2 hours ago 1 minute ago, Ralf001 said: The toothbrush is the root of the issue though. That sounds like a tongue in cheek analysis. Link to comment Share on other sites More sharing options...
Lucky Bones Posted 2 hours ago Share Posted 2 hours ago 1 hour ago, steven100 said: It's got nothing to do with the price .... it's the principle of the matter if you understand .. there's plenty more other thai people of authority who should be fired for similar, so many stupid rules and illogical laws. Hey Steven. Yeah I'm still out here. My Thai "People of Authority" is my wife. Not gunna fire her soon..🙃🙃 1 Link to comment Share on other sites More sharing options...
josephbloggs Posted 2 hours ago Share Posted 2 hours ago They definitely have an attitude. On a review complaining about being aggressively dealt with on check out for using a tiny bottle of mosquito repellant their reply was: Unfortunately, some guests don't always follow hotel policy, despite being brief upon check in and also during your room orientation, and this is the reason why we have management team to make the guests abide by the rules. It's a shame that you found the policy and procedure not to your liking. We respect your opinion, and we wish you luck travelling around with the same mindset. Not a good attitude. Even if the guest was in the wrong why post such an arrogant reply? Link to comment Share on other sites More sharing options...
mikebell Posted 2 hours ago Share Posted 2 hours ago 1 hour ago, Ralf001 said: https://www.putahracsa.com/ They also do a Body Scrub/Massage for 4000 per couple! I won't be visiting any time soon. Link to comment Share on other sites More sharing options...
Ralf001 Posted 2 hours ago Share Posted 2 hours ago 8 minutes ago, josephbloggs said: this is the reason why we have management team to make the guests abide by the rules. It management team... Link to comment Share on other sites More sharing options...
steven100 Posted 1 hour ago Share Posted 1 hour ago 17 minutes ago, Lucky Bones said: Hey Steven. Yeah I'm still out here. My Thai "People of Authority" is my wife. Not gunna fire her soon..🙃🙃 no ....... she's ok .. haha ... good to hear from ya again .. Link to comment Share on other sites More sharing options...
JoePai Posted 1 hour ago Share Posted 1 hour ago 1 hour ago, Spock said: Alternatively a 5 star hotel should offer free what is often provided in 3 star hotels. It's not much to ask and at 20 baht the toothbrush would not have been an Oral B with soft bristles brush. The hotel seems stingy. Though I would never leave my teeth to the mercy of a cheap hotel brush. Nothing to do with cost, it's about the damage to the environment Link to comment Share on other sites More sharing options...
JoePai Posted 1 hour ago Share Posted 1 hour ago 25 minutes ago, mikebell said: They also do a Body Scrub/Massage for 4000 per couple! I won't be visiting any time soon. Depends on the 'couple', now a couple of pretty young things I would not complain Link to comment Share on other sites More sharing options...
tomazbodner Posted 1 hour ago Share Posted 1 hour ago 2 hours ago, Ralf001 said: They should be free and if the guest does not steal it.... rinse it off and leave for the next guest ! There's a manager position available at Putahracsa Resort. You should apply! 1 Link to comment Share on other sites More sharing options...
shackleton Posted 1 hour ago Share Posted 1 hour ago What happened to the customer is always correct Most hotels give out free toothbrushes and toothpaste soap shampoos ect Part of the deal 👌 Link to comment Share on other sites More sharing options...
jippytum Posted 1 hour ago Share Posted 1 hour ago The manager should not have been dismissed for his reply. many guests stay at five star hotels on business trips and expect 'freebies' The guest's complaint was ungeasonable even 'Backpackers ' pack a toothbrush. Link to comment Share on other sites More sharing options...
renaissanc Posted 1 hour ago Share Posted 1 hour ago 3 hours ago, pacovl46 said: That’s ridiculous! First of all, 20 Baht is nothing. If you can afford to stay at a 5 star hotel then you can afford 20 Baht for a toothbrush. Secondly, getting fired over this seems definitely excessive! Five star hotels always provide toothbrushes for free In the bathroom. How do I know? I worked in such hotels from 1988 until the China virus arrived. 1 Link to comment Share on other sites More sharing options...
Davedub Posted 1 hour ago Share Posted 1 hour ago I'd absolutely be asking for his resignation had he talked to me in those condecending tones. Anyone lacking social skills / EQ to that extent should never be given a public facing role. Link to comment Share on other sites More sharing options...
john donson Posted 1 hour ago Share Posted 1 hour ago bring your own breakfast or buy in 7/11, next? 1 Link to comment Share on other sites More sharing options...
Ralf001 Posted 54 minutes ago Share Posted 54 minutes ago 42 minutes ago, tomazbodner said: There's a manager position available at Putahracsa Resort. You should apply! Iam not a people person.... would be fired quicker than the outgoing manager. 2 Link to comment Share on other sites More sharing options...
Andycoops Posted 51 minutes ago Share Posted 51 minutes ago 2 hours ago, Spock said: Alternatively a 5 star hotel should offer free what is often provided in 3 star hotels. It's not much to ask and at 20 baht the toothbrush would not have been an Oral B with soft bristles brush. The hotel seems stingy. Though I would never leave my teeth to the mercy of a cheap hotel brush. My regular 3 star in Pattaya provides complementary bathroom accessories including a toothbrush, I fail to see why a so called 5 star needs to charge anything for such items. Link to comment Share on other sites More sharing options...
MalcolmB Posted 49 minutes ago Share Posted 49 minutes ago Well, looks like the AN netizens are outraged over this. Link to comment Share on other sites More sharing options...
steven100 Posted 46 minutes ago Share Posted 46 minutes ago (edited) You can steal the toothbrush, soap, shampoo, ear buds and plastic comb and slippers ..... but you can't steal the bath robe or towels. Edited 45 minutes ago by steven100 Link to comment Share on other sites More sharing options...
DPKANKAN Posted 44 minutes ago Share Posted 44 minutes ago 3 hours ago, ukrules said: So, we all know this hotel does not value their staff at all, I wonder which 'manager' it was who wrote this review - the 'general manager' or the social media manager..... Now - which hotel was it? Normally the hotel would have sued the guest for their 'comments' like the <removed> sued by the Koh Chang hotel over alcohol charges.😏😏😏😏 Link to comment Share on other sites More sharing options...
easydoor Posted 31 minutes ago Share Posted 31 minutes ago Iam sure, this was a Hollander. 20THB extra coat: half of a full delicious meal for him. Link to comment Share on other sites More sharing options...
thesetat2013 Posted 27 minutes ago Share Posted 27 minutes ago In all my years and the hundreds of hotels where I stayed while in Thailand. If there is a toothbrush and toothpaste and soap and hair bag in the bathroom. They are free of charge. This hotel was supposed to be a high-end green hotel. Why make the guests pay for it? Am most certain the cost for the room exceeded the normal cost for a hotel. if the hotel does not offer those free then they should not put them in the room for guest to use or take home with them. I have never had to pay for toothbrushes that were in the hotel rooms bathroom. Link to comment Share on other sites More sharing options...
SbuxPlease Posted 1 minute ago Share Posted 1 minute ago Recently stayed in a hotel that asked for 500 baht for 1 extra pillow. Instead, I went to Lotus and bought one for 350, and then left the hotel a scathing review. Nobody from the hotel replied to my review. Figures. Link to comment Share on other sites More sharing options...
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