Hikage Posted February 15 Posted February 15 Recently checked an old email account and saw a recent email from KBank asking me to update my details: "We are submitting our request for your kind consideration to update your information in order to keep it accurate and up-to-date through your K PLUS or at any branch of Kbank within 30 Days after receiving this Email." This bank account has not been used for 20 years. I thought it had been zapped but apparently there's a few thousand baht in it. Marched into KBank today to claim my prize (I could really use a local bank account) but they said as I didn't have the passbook (long lost) I needed to go to the branch I opened the account (Asoke) to get a new passbook. I am in Pattaya. I guess I'm asking for general advice. (called the bank but their knowledge seemed scant). I don't really want to go all the way to BKK for them to tell me I need x or y and not have it. All I have to tie me to the account is my name and the email address they sent the above message to. Obviously the passport number they have on me is now different. I don't even have a record of the account number. What do you think? ps, I'm currently in Thailand VOE... ie I have no visa.
hotandsticky Posted February 15 Posted February 15 Go to Asoke. Take your passport and any evidence of your current address.
Popular Post gamb00ler Posted February 15 Popular Post Posted February 15 It would be convenient if you have retained your previous passports or even photos/copies to take along to Asoke as well. 1 2
wombat Posted Sunday at 11:00 PM Posted Sunday at 11:00 PM Unless something has changed any account not used for 12 months, money in it reverts to the bank and the account is cancelled. 2 1
CMBob Posted Monday at 02:07 AM Posted Monday at 02:07 AM On 2/15/2025 at 3:23 PM, Hikage said: .....I don't even have a record of the account number. You didn't even bother to keep the bank passbook? It would appear that a "few thousand baht" didn't really matter to you. 1 1
LukKrueng Posted Monday at 02:37 AM Posted Monday at 02:37 AM 3 hours ago, wombat said: Unless something has changed any account not used for 12 months, money in it reverts to the bank and the account is cancelled. AFAIK if there's any money left in three account then after a few months (maybe a year) of no activity, there bank will charge a small amount for keeping the account opened. Once all three money is gone and still no activity there account would be closed. Although I have an old account which I emptied well over a year ago and it still appears on the bank's app
VBF Posted Monday at 02:43 AM Posted Monday at 02:43 AM 2 minutes ago, LukKrueng said: AFAIK if there's any money left in three account then after a few months (maybe a year) of no activity, there bank will charge a small amount for keeping the account opened. Once all three money is gone and still no activity there account would be closed. Although I have an old account which I emptied well over a year ago and it still appears on the bank's app My understanding too regarding procedure. Possibly, even though the account appears on the app, if you click on it, perhaps it goes nowhere or issues an error message?? That was the case with one of my UK accounts until I asked the bank to remove it
CallumWK Posted Monday at 02:44 AM Posted Monday at 02:44 AM 3 hours ago, wombat said: Unless something has changed any account not used for 12 months, money in it reverts to the bank and the account is cancelled. No it's not. OP says there is a few thousand baht in the account, so it will not get cancelled, only get dormant after 12 months, and you have to go to the bank to make it active again. If there is less than 500 baht in the account, after 12 month a fee will be deducted every month, until the account is empty, then get cancelled
Liverpool Lou Posted Monday at 02:47 AM Posted Monday at 02:47 AM 3 hours ago, wombat said: Unless something has changed any account not used for 12 months, money in it reverts to the bank and the account is cancelled. Funds in dormant accounts are remitted to the Bank of Thailand under an arrangement with all Thai banks. On production of suitable proof of identity/account ownership any held funds will be returned to the account holder by the BoT. 1
LukKrueng Posted Monday at 02:49 AM Posted Monday at 02:49 AM 4 minutes ago, VBF said: My understanding too regarding procedure. Possibly, even though the account appears on the app, if you click on it, perhaps it goes nowhere or issues an error message?? That was the case with one of my UK accounts until I asked the bank to remove it No, just shows a balance of 0 and when I check account activity it shows no activity this month and previous months all the way back to September 24
rwill Posted Monday at 02:50 AM Posted Monday at 02:50 AM If you have less than 2,000 baht in an account after 1 year of no activity they will start taking out 50 baht/month until all the money is gone. I was able to reopen an account I had not used in several years with no problem. 1
VBF Posted Monday at 02:52 AM Posted Monday at 02:52 AM 3 minutes ago, LukKrueng said: No, just shows a balance of 0 and when I check account activity it shows no activity this month and previous months all the way back to September 24 Well it's not lieing. You did say you emptied rather than closed it.... perhaps that's why. I presume different banks have different procedures.
Liverpool Lou Posted Monday at 02:58 AM Posted Monday at 02:58 AM On 2/15/2025 at 3:23 PM, Hikage said: I guess I'm asking for general advice. (called the bank but their knowledge seemed scant). I don't really want to go all the way to BKK for them to tell me I need x or y and not have it. All I have to tie me to the account is my name and the email address they sent the above message to. Obviously the passport number they have on me is now different. I don't even have a record of the account number. What do you think? Call them again to speak to a different call centre rep, quoting the email, and ask them for specific requirements and tell them specifically what documents you have and what you do not have.
Adrian78 Posted Monday at 03:36 AM Posted Monday at 03:36 AM 4 hours ago, wombat said: Unless something has changed any account not used for 12 months, money in it reverts to the bank and the account is cancelled. Good morning Wombat A question about not using the current account for a year: is the account suspended if you don't make any transactions or is it enough that I deposit even just 100 thb every now and then? Thanks for your help as always.
Adrian78 Posted Monday at 03:37 AM Posted Monday at 03:37 AM 41 minutes ago, Liverpool Lou said: Funds in dormant accounts are remitted to the Bank of Thailand under an arrangement with all Thai banks. On production of suitable proof of identity/account ownership any held funds will be returned to the account holder by the BoT. Good morning Liverpool Lou A question about not using the current account for a year: is the account suspended if you don't make any transactions or is it enough that I deposit even just 100 thb every now and then? Thanks for your help as always.
Liverpool Lou Posted Monday at 03:46 AM Posted Monday at 03:46 AM 3 minutes ago, Adrian78 said: Good morning Liverpool Lou A question about not using the current account for a year: is the account suspended if you don't make any transactions or is it enough that I deposit even just 100 thb every now and then? Thanks for your help as always. Any transaction on a bank account keeps it active as long as the balance doesn't drop to zero. Regarding the rules for your specific bank's current account, you need to ask them through their call centre or FAQs on its website. 1
VBF Posted Monday at 11:11 AM Posted Monday at 11:11 AM 7 hours ago, Liverpool Lou said: Any transaction on a bank account keeps it active as long as the balance doesn't drop to zero. Regarding the rules for your specific bank's current account, you need to ask them through their call centre or FAQs on its website. Please remember that the credit of interest does NOT count as a transaction in this situation, at least in the case of SCB.
daytraderuk99 Posted Monday at 09:11 PM Posted Monday at 09:11 PM hi does anyone know if topping up a thai simcard from online thai bank app from uk ..counts as transaction .?.thanks
Liverpool Lou Posted Tuesday at 07:41 AM Posted Tuesday at 07:41 AM 20 hours ago, VBF said: On 2/17/2025 at 10:46 AM, Liverpool Lou said: Any transaction on a bank account keeps it active as long as the balance doesn't drop to zero. Regarding the rules for your specific bank's current account, you need to ask them through their call centre or FAQs on its website. Please remember that the credit of interest does NOT count as a transaction in this situation, at least in the case of SCB. I wasn't suggesting that was the case. 1
VBF Posted Tuesday at 07:48 AM Posted Tuesday at 07:48 AM 5 minutes ago, Liverpool Lou said: I wasn't suggesting that was the case. Indeed not. My comment was meant more as a general "FYI" for those unfamiliar with the rules. 1
johng Posted Tuesday at 07:52 AM Posted Tuesday at 07:52 AM On 2/17/2025 at 6:00 AM, wombat said: Unless something has changed any account not used for 12 months, money in it reverts to the bank and the account is cancelled. Not true for Krunsri and I'd suppose otber banks too, after a year of no activity they call the account "inactive" just go to the branch with passport and any other documents available they should be able to "resurrect" the account...I did so with mine this afternoon...admittedly it wasnt inactive for 20 years !! But it was more than a year. 1
johng Posted Tuesday at 07:53 AM Posted Tuesday at 07:53 AM 10 hours ago, daytraderuk99 said: hi does anyone know if topping up a thai simcard from online thai bank app from uk ..counts as transaction .?.thanks I would think so yes.
riclag Posted Tuesday at 08:03 AM Posted Tuesday at 08:03 AM On 2/15/2025 at 3:23 PM, Hikage said: Recently checked an old email account and saw a recent email from KBank asking me to update my details: "We are submitting our request for your kind consideration to update your information in order to keep it accurate and up-to-date through your K PLUS or at any branch of Kbank within 30 Days after receiving this Email." This bank account has not been used for 20 years. I thought it had been zapped but apparently there's a few thousand baht in it. Marched into KBank today to claim my prize (I could really use a local bank account) but they said as I didn't have the passbook (long lost) I needed to go to the branch I opened the account (Asoke) to get a new passbook. I am in Pattaya. I guess I'm asking for general advice. (called the bank but their knowledge seemed scant). I don't really want to go all the way to BKK for them to tell me I need x or y and not have it. All I have to tie me to the account is my name and the email address they sent the above message to. Obviously the passport number they have on me is now different. I don't even have a record of the account number. What do you think? ps, I'm currently in Thailand VOE... ie I have no visa. I got one of those emails in July 2024. I’m from the states ! I went to my branch and updated my personal information along with a W9 form I had to fill out that they supplied for me.
Seppius Posted Tuesday at 08:17 AM Posted Tuesday at 08:17 AM On 2/15/2025 at 3:32 PM, hotandsticky said: Go to Asoke. Take your passport and any evidence of your current address. And possibly a Residence certificate bank accounts will be like gold dust, i would certainly do this, half a day there and back would be worth it 2
hotandsticky Posted Tuesday at 08:20 AM Posted Tuesday at 08:20 AM 1 minute ago, Seppius said: And possibly a Residence certificate bank accounts will be like gold dust, i would certainly do this, half a day there and back would be worth it Last month I opened an account with Bangkok Bank with my passport and copy rental agreement. I was slightly surprised that they did not ask for a certificate of residence. 1
Liverpool Lou Posted Tuesday at 08:29 AM Posted Tuesday at 08:29 AM 8 minutes ago, hotandsticky said: Last month I opened an account with Bangkok Bank with my passport and copy rental agreement. I was slightly surprised that they did not ask for a certificate of residence. Which branch?
johng Posted Tuesday at 08:49 AM Posted Tuesday at 08:49 AM 27 minutes ago, hotandsticky said: I was slightly surprised that they did not ask for a certificate of residence Yes which branch and province in Thailand was this ?
Hikage Posted Tuesday at 09:59 AM Author Posted Tuesday at 09:59 AM Went to the Asoke branch yesterday. Was luckily able to dig up an old scan of the passport I used to open the account (this seemed important to the ppl at the bank so I don't know how this would have gone without it). Two hours later I walked out of the bank with my new passbook and debit card. Turns out I had just north of 3000 baht in the account and that it has alway been active. Now my issue is to get the bloody thing to work. Online transactions to top up my AIS and DTAC sims failed. 1
Upnotover Posted Tuesday at 10:02 AM Posted Tuesday at 10:02 AM 1 minute ago, Hikage said: Now my issue is to get the bloody thing to work. Online transactions to top up my AIS and DTAC sims failed. How are you trying to do that, through the app or debit card? If the debit card you need to enable it for online purchases, "Verified by Visa" https://directenrollment-3ds2.kasikornbank.com/#/register 1
Hikage Posted Tuesday at 10:29 AM Author Posted Tuesday at 10:29 AM 26 minutes ago, Upnotover said: How are you trying to do that, through the app or debit card? If the debit card you need to enable it for online purchases, "Verified by Visa" https://directenrollment-3ds2.kasikornbank.com/#/register Thanks for that. Yes, I was trying through the debit card.
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