Airport conundrum.

[Tropicalevo]

Some first time visitors arrived at Samui airport and tried to book BOLT to bring them to their accommodation.

Bolt driver asked them to leave the airport and walk to the 7/11 at the entrance to the airport access road.

For some reason, that is not clear, the BOLT driver never turned up.

 

After waiting for75 minutes, the guests called us and asked us to send a taxi.

The taxi people that we use said that they could cover the transfer, but to ask the guests to walk back into the airport arrivals area.

When we asked the taxi people why they could not pick up at the 7/11, the reply was that area was only for BOLT and GRAB cars.  

 

Usual transfer time to our location - 15 minutes.

Today, one and three quarter hours.

Has anyone else come across this little conundrum before?

 

 

[champers]

Turf wars, methinks.