Krungthai Bank Travel Card.

[NoshowJones]

I have a Krungthai Bank Travel card and due to language problems cannot get a straight answer from the local bank staff. It is not a card as such and I know I can use it in the UK to draw money from my account in Thailand using any ATM. Please excuse my ignorance, but how can I draw money from a UK ATM without putting an actual card in it?

[Upnotover]

What do you mean "it's not a card as such"?  That is exactly what it is.

[gamb00ler]

I assume you mean that it is a virtual debit card.  Was the only thing you received from the bank was the debit card number (16 digits)?   and.... you did not receive the plastic card with a magnetic stripe?

[Gaccha]

It operates as a standard ATM card. It just has certain benefits as to currency exchange costs etc. It offers connection to the Visa Paywave system, as do the other cards.

 

For other options you can see that TTB bank's absolute bog standard card has the same function except it's actually better (since the rates are better, although not listed on this chart): 

 

 

 

[NoshowJones]

7 hours ago, Upnotover said:

What do you mean "it's not a card as such"?  That is exactly what it is.

I have asked two KTB's, my own and   one in the next town and none of them had any English speakers, I was charged 250Bt for the "card".

[NoshowJones]

6 hours ago, gamb00ler said:

I assume you mean that it is a virtual debit card.  Was the only thing you received from the bank was the debit card number (16 digits)?   and.... you did not receive the plastic card with a magnetic stripe?

Yes it is a virtual debit card. I wonder how I can draw funds when I use an ATM in the UK. 

[Ralf001]

5 minutes ago, NoshowJones said:

Yes it is a virtual debit card. I wonder how I can draw funds when I use an ATM in the UK. 

 

Have you installed this on your phone ?

 

[Gaccha]

42 minutes ago, NoshowJones said:

I was charged 250Bt for the "card".

 

It is very highly likely that you are supposed to receive a physical card. It is incredibly unlikely that a virtual card would be charged; they are almost always free. 

 

KTB has no travel card which is exclusively a virtual card. But it is possible to withdraw from an ATM without the card, just as it is possible nowadays with many banks through their standard bank App features.

 

I think you have put yourself into a great deal of confusion. Virtual cards have been around for a long time and had no special ability to withdraw from ATMs without a card. In fact that was one of the ways that their functionality was limited.

 

If I was you I would download the NEXT app. See if you can locate the travel card on it and figure out the features for making an ATM withdrawal via the App.

 

When you have the chance you should then go to the branch which issued you with the travel card and ask them for the card.

[NoshowJones]

56 minutes ago, Ralf001 said:

 

Have you installed this on your phone ?

 

No, I have just the ordinary KTB app on my phone.

[NoshowJones]

21 minutes ago, Gaccha said:

 

It is very highly likely that you are supposed to receive a physical card. It is incredibly unlikely that a virtual card would be charged; they are almost always free. 

 

KTB has no travel card which is exclusively a virtual card. But it is possible to withdraw from an ATM without the card, just as it is possible nowadays with many banks through their standard bank App features.

 

I think you have put yourself into a great deal of confusion. Virtual cards have been around for a long time and had no special ability to withdraw from ATMs without a card. In fact that was one of the ways that their functionality was limited.

 

If I was you I would download the NEXT app. See if you can locate the travel card on it and figure out the features for making an ATM withdrawal via the App.

 

When you have the chance you should then go to the branch which issued you with the travel card and ask them for the card.

I have the Next App on my phone though I think you may have something there, I will have a look through it.

[NoshowJones]

26 minutes ago, Gaccha said:

 

It is very highly likely that you are supposed to receive a physical card. It is incredibly unlikely that a virtual card would be charged; they are almost always free. 

 

KTB has no travel card which is exclusively a virtual card. But it is possible to withdraw from an ATM without the card, just as it is possible nowadays with many banks through their standard bank App features.

 

I think you have put yourself into a great deal of confusion. Virtual cards have been around for a long time and had no special ability to withdraw from ATMs without a card. In fact that was one of the ways that their functionality was limited.

 

If I was you I would download the NEXT app. See if you can locate the travel card on it and figure out the features for making an ATM withdrawal via the App.

 

When you have the chance you should then go to the branch which issued you with the travel card and ask them for the card.

There is a travel card on my Next app. I think that's what you mean. it is not an individual card like an ordinary bank card. I will just have to find out how to use it. Thanks.

[NoshowJones]

14 hours ago, Gaccha said:

 

It is very highly likely that you are supposed to receive a physical card. It is incredibly unlikely that a virtual card would be charged; they are almost always free. 

 

KTB has no travel card which is exclusively a virtual card. But it is possible to withdraw from an ATM without the card, just as it is possible nowadays with many banks through their standard bank App features.

 

I think you have put yourself into a great deal of confusion. Virtual cards have been around for a long time and had no special ability to withdraw from ATMs without a card. In fact that was one of the ways that their functionality was limited.

 

If I was you I would download the NEXT app. See if you can locate the travel card on it and figure out the features for making an ATM withdrawal via the App.

 

When you have the chance you should then go to the branch which issued you with the travel card and ask them for the card.

I have tried that but none of the staff can speak any English.

[NoshowJones]

14 hours ago, NoshowJones said:

No, I have just the ordinary KTB app on my phone.

Sorry, yes, my KTB bank card has NEXT on it.