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I've been trying to contact Thai Airways contact centre (02 356 1111) since sunday. Their phone for "new booking" and "change booking" has a message simply saying "not available - obtain service online". Well, the service I need cannot be changed online (I logged into my booking and tried). Has anyone here been able to contact Thai Airways by phone since the earthquake? One would think that they'd have contingency in place such as alternative offices or work from home. This must be causing them lost sales.

 

 

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