Major Thai Hotels Abandon Tourism Subsidy Over System Failures

Thailand’s domestic tourism subsidy scheme is in turmoil as major hotel chains like Dusit and Minor temporarily withdraw due to major system failures. The Tourism Authority of Thailand’s booking platform has suffered repeated glitches, leaving hotels unable to manage bookings or verify payments efficiently. Complaints include outdated tech, inflexible pricing rules, and delays caused by mandatory Krungthai Bank account checks. With over 3,000 hotels still awaiting verification and frustration mounting, hotel operators are urging rapid fixes. Officials say discussions are ongoing, but confidence in the scheme is shaken just as peak travel season approaches.