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Online TM30 Receipt

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We've just had to do an online TM30 for a visiting family member (private household).  My wife registered a long time ago. Report made on computer.

 

The visitor's details have been entered, accepted and come up in a search. In the search result, clicking a magnifying glass icon takes us to a page labelled 'View'. Clicking the 'Export' button on that page is supposed to lead to a printable version but NOTHING! unless it's hiding somewhere on the computer and I'm unable to find it.

 

Where is this receipt likely to be 'exported' to? Any idea?

 

Failing that, a screenshot of the 'View' page will have to be enough. After all, the report's been made and accepted, it's just that the 'right' piece of paper isn't available and we all know how much Immigration likes the 'right piece of paper'.

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There must have been a glitch in the system because next day clicking the 'Export' button produced a receipt instantly.

I'm a recently registered TM30 user and found exactly the same situation regarding "export" to print out the approved notification as you reported in your first post.  Just checked again and nothing happens when clicking export except for a very brief flash.  I'm using Mac OS and Safari browser.  I've done a screenshot as a workaround for now and will know for sure if this is OK in 10 days time when I visit the dreaded Immi Office, unless of course I'm able to 'solve' the mystery in the meantime....

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