Have fast domestic speeds but Australian traffic is woeful,

Any suggestions on an AIS plan that will give me a faster throughput to Australia or a different isp that is known for good international data speeds?

Thanks in advance

30 minutes ago, flipper2222222 said:

Have fast domestic speeds but Australian traffic is woeful,

Any suggestions on an AIS plan that will give me a faster throughput to Australia or a different isp that is known for good international data speeds?

Thanks in advance

Internet speed to sites outside Thailand is generally determined by the capacity of the connection to that destination and the current demand from other users of that destination.

Speed of the connection is not usually the problem, if your speed test shows greater than 4Gbps download that is good enough for 1080p streaming. The problem is the package latency between the host country server and you. Have you tried pinging the server you are connecting with? Other than that all ISP's in Thailand throttle international bandwidth when the data throughput gets close to their contracted limit. If you want the best international bandwidth and latency go with CAT telecom.

I ha

2 hours ago, Cardano said:

Speed of the connection is not usually the problem, if your speed test shows greater than 4Gbps download that is good enough for 1080p streaming. The problem is the package latency between the host country server and you. Have you tried pinging the server you are connecting with? Other than that all ISP's in Thailand throttle international bandwidth when the data throughput gets close to their contracted limit. If you want the best international bandwidth and latency go with CAT telecom.

I have just been doing basic speedtest.net to different servers, inside Thailand great to Aus miserable. , thanks I will check out CAT

ping is around mid 200s milliseconds

just did a test now and much better, looks like ais might be oversubscribed during daytime peak hours, maybe I need to pay for a business grade service with SLAs

On 1/6/2026 at 9:09 PM, flipper2222222 said:

just did a test now and much better, looks like ais might be oversubscribed during daytime peak hours, maybe I need to pay for a business grade service with SLAs

I use AIS fiber 1Gbps/500Mbps and never really have any problems, on the occasions when i do then i just go through NordVPN and problem disappears. Also doing speedtest to servers in Thailand is never going to give you a bad reading, better to use a speedtest service that has no affiliation with the Thai ISPs and do several tests to servers outside of Thailand. But like I said before your problem is most likely the latency rather than speed and your mid 200ms is a big latency gap, my ping to london servers is around 43ms.

Testmynet

Sydney

AIS Fibre 1,000/500

On 1/6/2026 at 5:22 PM, flipper2222222 said:

Have fast domestic speeds but Australian traffic is woeful,

Can you share any details? Your AIS fiber connection worked fine until recently? Or has this been an issue since installation?

3BB, 1000/500.

Test to:

"Superloop Australia Pty Ltd"

546.89 / 108.45

A multitude of what's needed for multimedia/HD video etc.

Such threads without numbers and exact examples (to where?) are useless.

Miserable/woeful are not terms you can do anything with.

What does not work sufficiently?

5 hours ago, bamnutsak said:

Testmynet gives me:

501 Mbps / 29.2 Mbps

You could call 29 Mbps upload "miserable" if that is important for your use.

20 hours ago, Cardano said:

my ping to london servers is around 43ms.

I wonder how your ping can be 43ms when it is between 150 and 200 for everyone else in Thailand

A ping of 43ms to a location 10.000km away is simply not realistic

3 hours ago, CallumWK said:

I wonder how your ping can be 43ms when it is between 150 and 200 for everyone else in Thailand

A ping of 43ms to a location 10.000km away is simply not realistic

Some beat the speed of light 🤣

And in fiber cables the speed is limited to about 200000 km/s.

And a typical cable to London is not 10000 km but 20000 km.

Ping is forth and back.

40000 km at 200000 km/s plus the time the switches and servers need.

Do the math.

40/200 = 0.2 sec / 200 ms

A common misunderstanding is that content from servers with a certain domain comes from there.

No. Mirrored by content providers in many cases.

Basically nothing Google comes from where you think.

Most likely from Hong Kong or Singapore.

Or user is in Bournemouth 😁

Internet speed in Thailand depends more on your area then on which provider you choose. I would rather ask people around me for the best option. Always better here to ask your direct neighbours to have an idea on the reputation or efficiency of a service. Google has far to many fake reviews.

On 1/13/2026 at 5:44 PM, Cardano said:

just go through NordVPN and problem disappears

just go through NordVPN and problem disappears. Connect through a country where, time zone wise, there might be lesser demand, such as nigh time.

On 1/6/2026 at 5:22 PM, flipper2222222 said:

Have fast domestic speeds but Australian traffic is woeful,

Any suggestions on an AIS plan that will give me a faster throughput to Australia or a different isp that is known for good international data speeds?

Thanks in advance

I am also on AIS Fibre. I was having some issues after installation on speed-critical services (Tidal hi-fi music streaming and Sky F1 live transmission). My solution was to change the DNS (Domain Name System) settings in my gateway router (your AIS box).

The DNS settings tell the router where to go (the IP address) on the internet to get to the site that you require; sometimes you don't get the optimum path. By default, your router will be set to use AIS's own DNS settings. Internet Service Providers (ISP's) don't usually invest much in their own DNS services. Once your internet request is handled by a DNS server, you are out on the worldwide web so another ISP isn't going to be any better than AIS; the trick is to bypass AIS's service and use a good DNS provider.

I changed my DNS settings to Cloudflare (IP address 1.1.1.1, with a backup DNS of 1.0.0.1). Google is another good alternative DNS (8.8.8.8). In case you're wondering, using a top-notch DNS service like Cloudflare or Google is free.

As has already been suggested, you could additionally try using a quality (typically, paid-for) VPN. I'd definitely change the DNS first; you may find a VPN may not be required (also, my ping in Thailand is 8ms. When I connect to London via ExpressVPN it goes up to 217ms).

If all this is gobbledy-gook to you, get some help from AIS. If you get stuck, drop me a PM - it's very straightforward to do this yourself when you know how.

I hope this helps.

p.s. I recently upgraded from the above and installed a way to block internet adverts at my router (all those unwanted things that pop up all over websites that you are viewing). This improves speed and response again. However, this is definitely in the advanced category and I don't know how keen or technical you are. The solution uses a Raspberry Pi and software called Pi-hole. However, you don't need this enhancement to meet your basic requirement. I'm just mentioning it in case you or anyone else reading this is interested.

On 1/6/2026 at 5:22 PM, flipper2222222 said:

Have fast domestic speeds but Australian traffic is woeful,

Any suggestions on an AIS plan that will give me a faster throughput to Australia or a different isp that is known for good international data speeds?

Thanks in advance

just use a VPN. Proton is a very good FREE VPN which doesn't track you. The main free servers it connects to are Japan, Singapore & Netherlands. It occasionally connects to USA or Romania.

I have the same speed (1000/500) fiber optic internet with AIS and since starting to use a VPN have NEVER had any issues with throughput to anywhere in the world, including Oz.

20 hours ago, IsaanT said:

The solution uses a Raspberry Pi and software called Pi-hole.

Ad Guard Home (on a Raspberry Pi) is an alternative.

PiHole VS AdGuard Home: Which is right for you?

On 1/21/2026 at 11:50 AM, IsaanT said:

The DNS settings tell the router where to go (the IP address) on the internet to get to the site that you require; sometimes you don't get the optimum path.

DNS does not do what you describe. DNS just translates a textual name to an IP address. It does not provide any routing information to direct your request to the specified website. I think recent additions in IP implementation such as Content Delivery Networks (CDN) may be what you're thinking of. The DNS service may translate your request into an IP address for a CDN rather than the IP address of the original server hosting the content you are requesting.

14 hours ago, gamb00ler said:

DNS does not do what you describe. DNS just translates a textual name to an IP address. It does not provide any routing information to direct your request to the specified website. I think recent additions in IP implementation such as Content Delivery Networks (CDN) may be what you're thinking of. The DNS service may translate your request into an IP address for a CDN rather than the IP address of the original server hosting the content you are requesting.

What you say about CDNs is correct. ISP DNSs often return sub-optimal CDN nodes that route through over-subscribed international links. In short, they sometimes prefer cheap transit links over optimal transit links. I don't see too many chats about network configuration here on AN so I usually leave these details in the background.

Prior to using Cloudflare as the DNS on my Router my Tidal Max hifi stream would stutter and stop. Definitely not fit-for-purpose. Post-change, it streamed without issues. Same for Sky F1 live race transmission.

Regardless of what is going on under the hood, I'm sure you would agree that these real-world results are what matter.

18 minutes ago, IsaanT said:

What you say about CDNs is correct. ISP DNSs often return sub-optimal CDN nodes that route through over-subscribed international links. In short, they sometimes prefer cheap transit links over optimal transit links. I don't see too many chats about network configuration here on AN so I usually leave these details in the background.

Prior to using Cloudflare as the DNS on my Router my Tidal Max hifi stream would stutter and stop. Definitely not fit-for-purpose. Post-change, it streamed without issues. Same for Sky F1 live race transmission.

Regardless of what is going on under the hood, I'm sure you would agree that these real-world results are what matter.

The usual I have no idea what I'm talking about.

Yes, a DNS server can affect streaming

, primarily by determining how quickly a stream starts and reducing initial buffering, rather than changing the actual video playback speed or quality once it has begun. Using faster, more reliable public DNS servers (e.g., Cloudflare 1.1.1.1 or Google 8.8.8.8) can improve responsiveness

Conclusion: Changing to a better DNS server is generally beneficial for improving the responsiveness of streaming apps. Once the streaming data starts flowing, the DNS is no longer involved, meaning it will not fix bandwidth-related buffering issues

4 hours ago, CallumWK said:

The usual I have no idea what I'm talking about.

Hi Callum.

In my scenario, it's hard to argue with the evidence. I'd be happy to demonstrate with an A/B test if you're ever in my neck of the woods.

3 hours ago, IsaanT said:

Hi Callum.

In my scenario, it's hard to argue with the evidence. I'd be happy to demonstrate with an A/B test if you're ever in my neck of the woods.

You don't need to demonstrate me anything, as i'm involved in the streaming business for more than a decade already, so I know what I'm talking about.

A name server (DNS) does just that, it connects the name (URL) to the IP (internet protocol address), and Cloudflare (CF) or Google can improve how fast that happens because they cache millions of records, but they can not improve the connection once it is established.

It is all just in your imagination.

Cloudflare is also a CDN (content delivery network) with hundreds of servers spread over hundreds of countries throughout the world, so if your streaming service uses the Cloudflare CDN (or any other CDN), your connection will improve because you get connected to the closest server.

DNS and CDN are 2 completely different things, and you don't need to use a CF DNS to connect to the CF CDN

5 hours ago, CallumWK said:

i'm involved in the streaming business for more than a decade already, so I know what I'm talking about.

It seems that may not be the case (again), Callum.

An A/B test is the gold standard of verification. I did it myself to prove that my solution worked. And yet you ignore the evidence.

You gave some emphatic responses to another post of mine recently, something along the lines of "that didn't happen", until I chose to go into graphic detail to explain exactly how it did happen. Lesson 1: just because you can't see it, it doesn't mean it isn't true.

This is the second time. You don't appear to learn. If your involvement 'in the streaming business for more than a decade' is a source of your income, I'd probably be as insecure as you sound, too. Given your low bar, there's always going to be someone around you that will know more than you; maybe you're merely tolerated. I learned a long time ago not to 'go public' unless I was sure of my facts. You don't appear to respect that precaution.

Perhaps you thrive on a reaction to one of your misguided outbursts. I won't any more.

a self hosted vpn using amnezia will solve 99% of issues.

during peak football times, they will restrict certain types of traffic.

a private vps with a self hosted amnezia vpn which is then configured to disguise the traffic.