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Phuket Officials Defend Legal Entry Fee but Condemn Racist Behaviour

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Phuket Officials Defend Legal Entry Fee but Condemn Racist Behaviour


A social media incident in Phuket ignited debate after a foreign visitor criticised being charged an entry fee at a privately operated attraction, prompting staff and some bystanders to respond rudely and with racially insensitive remarks. Phuket authorities reviewed the case and confirmed that the entry fee was legal, as the site was privately owned and properly posted admission charges were clearly displayed to visitors. However, officials strongly condemned the racist comments and inappropriate attitudes expressed toward the foreign guest, calling such behaviour unacceptable and harmful to Phuket’s image as an international destination. Tourism leaders said while businesses can set and collect entry fees lawfully, they must also train staff in cultural sensitivity, anti-discrimination practices, and respectful customer service. Phuket’s tourism board announced plans for additional awareness programs to ensure hospitality workers and local communities treat all visitors with dignity, and advised that complaints about fees should be handled through proper channels rather than personal confrontation.

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