Problems With International Links On True Adsl In Bkk?

[opalhort]

Hi

for the past hour or so I can not get to any international web site, not even google or ThaiVisa using TRUE ADSL in BKK.

domestic web-sites are OK and TRUE's network status site shows that all is OK!?

Now I'm on dial-up Pacific Internet which is OK. Also Loxinfo dial-up no problem internationally.

Anybody experience the same problem?

A router reset did not resolve the problem.

opalhort

[Guest Reimar]

Samut Prakarn is OK! No Problems!

[singa-traz]

True/ADSL (Bangna/Samut Prakarn) had up/down access for the last hour.

[Thanh-BKK]

Bangna here - had a TOTAL outage for over an hour. Now back on. I did call TRUE and they acknowledged "a problem with their international link".

Best regards.....

Thanh

[opalhort]

Appears they are back in business now but VERY slow. 200Kbps down from Singapore compared to the usual 850-900Kbps. (on a 1Mbps connection)

opalhort

[lopburi3]

They have had this same problem several times over the past month. This time, as you say, for about one hour. Last month it was gone for about 3 hours one day. It is strange as the international lines do not appear to be out as torrents run normally.

[paulfr]

In lower Sukhumvit here.

Yeah I have been getting "could not connect" every so often from my True ISP.

Also it has been agonizingly slow for weeks now.

Grrrrrrrrrrrrrr

I just hope it clears up soon.

[MaxLee]

Right now for a few minutes ... I cannot access Youtube...

[cali]

My Thai language teacher used to use a web site for looking up thai words. It was promising for her for a while, but the internet ground down so slow towards the end of last week, the wait for the page to respond was taking forever (as some of you well know it was not a server problem, other international sites were also performing terribly). She eventually abondoned using the computer and switched back to a printed dictionary. It was sad in a way for me. I witnessed first hand that for her, the internet turned out to be a disappointment and a step in the wrong direction. It amazes me how helpless consumers are and just have to accept true's inability to deliver a reasonable internet experience.

I wish true would take responsibility for its problems and start fixing them instead of passing the buck. It is true's fault for: (1) not having enough international bandwidth even in good times, (2) continuing to have dependencies on totally unreliable links, and the nail in the coffin (3) not bothering to have a backup plan capable of picking up the load in those frequent cases where there things are broken. These outages perhaps serve true's bottom line so I suspect they are in no hurry to deal with any of them. Customers can't use the internet, less bandwidth is used, true pockets more cash, blames someone else, and the consumers are refunded nothing. It's a great setup for them.

[grtaylor]

Last Result:

Download Speed: 896 kbps (112 KB/sec transfer rate)

Upload Speed: 415 kbps (51.9 KB/sec transfer rate)

Latest result from TRUE Bangkok - Sunday 6:21pm.

Cheers