Unfortunately, what the OP's experience clearly demonstrates is that, even where agents are used to mitigate the worst bureaucratic excesses of the UK passport renewal process from Thailand, there is still no guarantee of immunity against blatant displays of crass stupidity and idiocy on HMPO's part.
Bring back the idea of tourist ID ankle bracelets, sync them with the drones and then wait 30 days after the miscreant is actually identified to try and find him, assuming he/s not already left the building/country !
Do we know that this restaurant is even VAT registered and if so, then they are obliged to give a copy of the bill (receipt) to the customer for the purposes of correct accounting for the business.
In USA, they still haven't got past the archaic Sales tax that is levied on most things. It should be included in the selling price. Like many things these days one can not buy things at the advertised price, without some kind of add-ons!
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