AIRLINE OF THE YEAR 2003

The 2003 Skytrax Airline of the Year Survey is the world's "largest" passenger survey.

Airline of the Year 2003

1 Cathay Pacific Airways

2 Emirates

3 Singapore Airlines

4 Malaysia Airlines

5 Qantas Airways

http://www.airlinequality.com/2003/group_results.htm

also

and....Airport of the Year 2003 - Top 5 ranking

1.Hong Kong International Airport

2.Singapore Changi Airport

3.Dubai International Airport

4.Sydney Kingsford-Smith Airport

5.Copenhagen Airport

Cabin Staff of the Year - 2003

1 Malaysia Airlines

2 SriLankan Airlines

3 Asiana Airlines

4 China Airlines

5 Qatar Airways

6 Thai Airways

7 Cathay Pacific Airways

8 ANA All Nippon Airways

9 Singapore Airlines

10 Emirates

..Did you know ?

In 2002, Southwest Airlines aircraft were stocked with 162.4 million bags of peanuts, 10.2 million snack packs, 36.4 million other snacks, 4.7 million bags of pretzels, 32.8 million cans of sodas and juices, 11.7 million cans of water, and 9.9 million alcoholic beverages

http://www.airlinequality.com/Airlines/TG.htm

http://www.airlinequality.com/Airlines/MH.htm

http://www.airlinequality.com/Airlines/SQ.htm

http://www.airlinequality.com/Forum/thai.htm

http://www.airlinequality.com/Forum/mas.htm

http://www.airlinequality.com/Forum/sia.htm

A bit of interesting reading.....Stelios,Richard.Taskin.....

(with thanks Skytrax)

It is a constant sourse of amazement to me how well Emirates seem to do in these surveys. I have had to fly with Emirates several times in First & Business Class and have to say they are not a patch on BA or many other airlines in either of these classes. Who actually completes these surveys and on what basis are they judging? I would hate to sample the comparator airlines, which respondents are judging to be infeiror to Emriates.

Emirates in brief has:-

A tired seating product

Uninspriring catering

Poor seat pitch

Poorest IFE I have ever experienced

Poor baggage handling

Very poor cabin attendants

As you can guess I am not a fan

Flew with Cathay Pacific (in economy)yesterday.

Poor seat pitch. Risable food quality(Had to send two meals back)

In flight service was middling. Ran out of meals, juice... Forgot requests and had to be reminded. IFE system failed completely(They have just introduced Movie on Demand and had no idea how to service the system).

Not impressed so far.

Best for long haul in economy, IMO: Malaysia and Singapore Airlines.

Having been an Airline pilot all my life, and have been travelling all over the world, I still find the most pleasant flights has been with Thai Airways.

It's a safe airline with a good service.