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Wifi Internet Access Stops

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Anyone know what could be happening here?

My laptop is connected to internet through wifi router in home without problems.

A family member starts their own computer and accesses internet through same router. If they are using high bandwidth such as streaming YouTube then my internet access is lost and I cannot reconnect.

Only solution is to 1/ wait for them to log off or 2/ reset router?? If I try the Windows networking troubleshooter it always suggests option 2 as well. Trouble is this happens in other places with other routers.

An unusual thing is I can get internet access if I SAFE boot Windows with networking, otherwise I have to choose one of two solutions above?

Any ideas appreciated...

Sounds like duplicate IP, but does the problem happen when your family member first connects to the router? Or only when your family member starts to download youtube video.

check the number of ip adresses the dhcp server can give you.

  • Author

Thanks guys - your idea of manual ip address was explained to me before when same issue happened on another router at work & it worked - so that is one way.

I think the problem was with the laptop wifi card (Intel N6300) - it did not match the manufacturers spec but was a workaround replacement for another issue since fixed by manufacturer (HP). I put in the correct card again with a manufacturers software update and issue stopped.

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