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Posted (edited)

I have booked a flight on PG using accumulated points with no problem.

However when I go to their web site to pay using the e-service, I can't proceed any further from the itinerary page after clicking "pay"

I've ensured the acknowledgement check box at the bottom of the page is checked.

It seems to work ok using a Windows OS, except that my card keeps getting rejected, despite assurances from my card issuer that there is no problem with my card.

Has anyone experienced the same or similar problem.

I'm using OS X Lion 10.7.3

Posted in this forum For a wider audience after consultation with a Mod (Crossy)

Edited by Shrubbery
Posted

One reply in 24 hours is disappointing :(

Let's try this in the Apple forum, may get a better response.

Posted

I am using OSX 10.7.3, and Safari (with AdBlock installed), and I have no issues booking flights on Bangkok Airways' website.

Posted

Same here, never had any problems with Bangkok Air's site.... I didn't use "Accumulated points" though, not sure what that is or how that works...

Posted

I've not had any problems booking a full fare flight, only with this rewards redemption flight.

Next time I'll just carry out the whole booking with payment, rather than trying to pay the balance later.

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